I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

These guys really know what they are doing. Been with them for years and can't say enough good…read morestuff about them. Save your time, money, and energy and just call them. Frank F

We received prompt helpful service when we recently moved into Cedar Park. Recommended.read more

Stephanie was very helpful! Good customer services! She found the best and affordable insurance! I…read morerecommend her very much!!! Also, Lili and Mona are great. They always try to help me any time I go. Great job

Tiffany is great and very knowledgeable! She has the customer's best interest in mind when looking…read morefor the best coverage.

Fast and personable customer service. I needed a notary, ASAP and remembered there being a sign for…read moreone from passing this place many times before. I went in, met Zoe who was friendly and professional, and was out in a timely manner. I left a happy and satisfied customer. This place is now on my radar! I had one document notarized: $20.

Very nice and professional. Quick in and out. The notary…read morewas helpful in filling out papers. I recommend this business

I have Progressive Auto Insurance with full coverage for my new vehicle which is a 2025 Volkswagen…read moreTaos SE that I purchased in February of 2026 from the local Volkswagen dealership. My car has less than 5000 miles on it. Recently I was in a pretty major accident where I was T-bone by a large truck. Progressive refuses to total out my car even though right now they're at around $12,000 and it could still keep going up, but they insist on trying one part at a time and seeing how that goes, and then when it doesn't go good, they add one more part and see how that goes, and if it doesn't go good, etc., etc. etc. Also they told me that they're going to use recycled parts (some from cars that have been in accidents and could be from older years vehicles that had the same part) and aftermarket (not Volkswagen parts) on my new car because they're allowed to do that if it isn't a new car of the same year of the accident date. Even though my car is new, I purchased it from the local Volkswagen dealership in February of 2026. My car is a 2025 (two months away from being purchased in 2025. This is my insurance company that's doing this to me. I am disabled and they're causing me so much stress and aggravation that I'm not eating right and I'm not sleeping right. I've been paying for a rental car for three weeks now and I don't know how much longer I'm going to be able to afford to pay for it. I might have to just not have a car for a while. which is difficult. Also, for the first week of the claim the representative handling the claim said that his system was down so he wasn't able to do anything. And recently I just found out that they were siding with the truck owner because there's a witness apparently that no one ever contacted and because they don't even have his phone number. This whole situation is horrible, and I will never recommend Progressive Insurance to anyone! Insurance is supposed to give you peace of mind that you're covered if anything like an accident happens, but instead all they've given me is stress and aggravation and big bills because besides paying for the rental car which is gonna probably cost me $1500-$2000 I also am gonna have to pay the difference between recycled parts and brand new OEM parts which will be another $1500-$2000. When they could've just put my car down as a total loss, which most insurance companies would have done with the extent of the damage. If you were thinking about getting Auto Insurance with Progressive Do Not! This company is awful.

Progressive loves to market its Snapshot program as a way to "reward good driving," but don't be…read morefooled--it's more of a trap than a benefit. In reality, they use it to surcharge you into unaffordable monthly premiums. I clearly did not read the fine print carefully enough when I signed up, but now I'm stuck with a $325 surcharge on top of a $190+ monthly premium--all because of hard braking in Austin traffic. Seriously?! If you've ever driven here, you know slamming on the brakes is practically a survival skill. The nerve of them to penalize me for avoiding accidents! Lesson learned: be very cautious with insurance companies and their so-called "savings programs." Progressive turned out to be just like the rest--quick to take your money and slow to offer real solutions. I'm officially over it. Now, I'm looking for better auto insurance options and ideally a bundle with home insurance. If anyone has recommendations for a company that actually values its customers (and doesn't sneak in ridiculous fees), I'm all ears!

Laura is patient and very knowledgeable .She worked really hard to get us the coverage we wanted.read more

In a world where insurance agents are rarely on your team, the friendly, efficient folks at Titan…read moreoffer a breath of fresh air. They helped me to understand my options and made me feel very comfortable, while ultimately finding me the perfect plan to save me a great deal of money (compared to several other quotes). Bernice at the South Congress office was patient, thorough, and quick, while maintaining a very sweet demeanor. A wizard on the search engine, she tweaked my search several times to get me various discounts, and seemed committed to taking extra steps to hook customers up in a way I have never encountered and certainly never expected from an insurance agent. Intuitive and respectful, Bernice refrained from asking me if I wanted any added stuff that she could tell I didn't want. TItan lives up to its claim not to try and sell anything, but rather to educate the customer, in that way. When it came to paperwork, she put papers in front of me one-by-one, briefly explaining each, allowing me to take my time and to thoroughly understand all the signatures required. Titan offers the latest, most convenient techniques, such as automatic electronic payments and paperless accounts (both optional, of course), which save you money! I highly recommend heading to Titan for any and all of your insurance needs. You'll walk out with a better understanding of the product and a more affordable long-term plan.

Excellent service and care. They took the time to explain the policy and answer all my questions…read more Thank you!

From the owner: Auto Insurance, Title Transfer,General Liability, Workers Comp, Umbrella, Commercial Auto Insurance.read more