Confluence Fly Shop

The Sportsman's Warehouse (SW) in Bend, OR sells Columbia PFD Rambler shorts with an attached $50…read moreprice tag. An internet search revealed that many other stores currently list them at half off that price, clearly closing them out for the end of summer. SW online lists these shorts as a clearance item and offers them on sale from $31.77 - $45.00. I purchased them and another item at the store only because I had a $50 gift card from a previous promotion, and I was passing through Bend. Until the next day, I failed to notice that I was charged $85 for the $50 shorts that other stores are closing out for $22-$32 and SW online is closing out for a $31.77-$45. I then called while 30 miles from Bend, with no plans to ever return there. The answering clerk stated that PFG had raised their price. This is a questionable claim, because Columbia manufactures these shorts and offers them for $50 on their website, and SW online and other retailers are offering them at clearance prices. The clerk then informed me I could only receive a refund for their having overcharged me 70% by coming in. That would cost me far more in time and driving expenses than the $35 that SW stole from me. I escalated to a manager who claimed company policy would not allow a refund over the phone due to "risk". He could not articulate what this mysterious "risk" was despite online and phone credit transactions being a worldwide routine business practice. I claimed that SW must find it more acceptable to cheat a customer by overcharging them than to possibly expose the company to this mysterious "risk". Presumably for lack of a reasonable reply, that mid-level manager claimed there was nothing he could do. I requested to talk to someone who could make decisions. After about a minute, the manager returned to our call and stated that members of upper management weren't available, but "they would tell me the same thing." He offered me a $40 gift card and stated that is all he could do. Clearly, that solution ensures any refund I receive of the money SW stole from me be spent on heavily marked up merchandise at SW. Apparently, cheating a fixed income senior citizen (and perhaps many other customers) by overcharging, knowing that a high percentage of customers cannot economically return to the Bend, Oregon store, is acceptable business practice by SW, a corporation worth $43.7 million. Representatives of the Bend, OR SW store ensured that a "risk" does exist, but it is the customer that incurs that risk. I will ensure that my future purchases are made elsewhere. Being short of options for restitution, I will spend the $40 gift card and not a dime more, I will post negative reviews on every possible site such as here and Google and Yelp, and will be filing a complaint with the Consumer Protection Division of the Oregon Department of Justice. Please help me to ensure that SW's unacceptable business practices cost them far more than the $35 they stole from me.

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

Love this store!!

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Fin & Fire Fly Shop

4.8(26 reviews)

16.2 mi

•$$$

BEST DAY(S) EVER!!! Floated both the Lower Deschutes and McKenzie with Dave Hogan. Awesome Dude *…read moreExcellent Guide Learned a lot. Caught a lot. Highly Recommend We'll be back for a camp trip next time Thanks to Dave and the great crew at Fin & Fire Great communication and prep for our trip as well.

Great Trip on the Crooked River!!!! Russ was an amazing guide!!!! . Planning another trip soonread more

Hunting Clothing....

Sitka and Benchmade Knives

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Traegers being showcased.

The Fly Fisher's Place

4.7(31 reviews)

20.5 mi

•$

My father passed a few weeks ago.. and about seven/eight years ago, my dad took me on our VERY…read moreFIRST vacation together for my 30th birthday. We drove up to Sisters Oregon from the Bay Area to go fly fishing together. Myself being and avid hunter and outdoorsman, and my dad loving restaurants and fine wines.. He thought a fishing trip would be something that i would enjoy (even though neither of us were fishermen at all) He booked a 2-3 day guided tour through the Fly Fishers Place and it was an absolute adventure that i still to this day will remember for the rest of my life. I cant quite remember our guide's name but he made sure that we were well trained, equipped and that we caught plenty of fish. I'm writing this because as i said, my father just passed. And the Fly Fishers Place created my absolute favorite memory of my life with him. THANK YOU SO MUCH GUYS!

Amazing day on the Fall River with Sequoia, the Trout Whisperer! She has a sixth sense and…read moresensibility. My fly rod was bent throughout the day! A few "early releases" were just as exciting as the healthy bows that made it to the net. I was able to practice and refine (with tips from Sequoia) nymphing, streamers, and dry fly techniques. Will definitely choose/recommend Sequoia again! The Fly Fisher's Place is my new go to shop and guide service!

Flies for local waters. "Fishpond" fly carrier.

5 pack weedless bass flies.

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The Hook Fly Shop

4.2(22 reviews)

13.4 mi

I stopped in to ask if they carried any fly fishing books written by local authors because I wanted…read moreto learn more about the area before fishing. I was also planning to ask about booking multiple days of guided trips, so I was looking forward to meeting the staff. Unfortunately, my question was met with what felt like a dismissive attitude, and the interaction came across as unwelcoming. It wasn't the kind of customer service I expected from a local fly shop, especially one that also offers guide services. Because of the experience, I decided to leave without making any purchases or asking about guided trips. I hope this was just an off day, and that they work on creating a warmer, more welcoming environment for future customers. Great customer service is one of the most important parts of a successful guide business, and I hope they recognize the impact those first impressions.

If we could give this a six star we would! My dad and I booked a half day fly fishing trip with…read moreBridget as our guide. From the moment we meet her we knew it was going to be a great day! She was so knowledgeable and personable! She made sure to check in and find out what our goal was for the day. For us, it wasn't about how many fish we caught but just learning a bit more to add to the knowledge we already had about the sport. The weather was perfect, we caught a few fish and she gave us tons of tips and tricks along the way. It was exactly what we had hoped for. We absolutely plan to bring my son back to fish with us next time so we have all three generations present. We will, without a doubt, be asking for Bridget again.

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It's not cold when your catching fish.!!

Mountain Supply

4.7(34 reviews)

0.4 mi

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

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Confluence Fly Shop - fishing - Updated August 2026

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