Dave turned an old family gold setting into a beautiful ring for me that I love wearing!

Just a statement to say how satisfied we are. My son is travelling from country to country. He wanted to propose and asked me to help him find the right ring. The problem is he knows exactly what she will like. After visiting some places in Canada, online and in Barcelona and France where he was, he decided he will give her a custom ring. It was an other level, I went to all stores, sometimes it was the price sometimes it was something else. I went to the internet and found the name of David Congers. I called him, a very calm, confident voice. I felt that he really wanted to help me and knew what he was talking about. The problem is that during the pandemic, he closed his store and was working from home. The first time I went to his house, he was scared of me and I was scared of him. Showing diamond in a garage was not to reassure me. My phone died and I asked him if I could charge it inside his house, I could feel that he was not confortable to let me in. To make a story short, I showed him a model. He showed me a diamond that my son was thrilled about. We discussed prices and settled. When the time comes to deliver we went to a mall. Again, we were both scared of each other. I had to make sure that the number on the diamond was right and he did not want to give me the diamond until he received the money on his account. Besides that lack of confidence on both sides, it was a great experience. The ring was wonderful, both my son and my future daughter in law are so happy about it. The size, everything was exactly they way the wanted. I really recommend David Congers for his patient. He is working from home but he is honest and direct. Thanks again David. read more

My husband recently made a wedding ring purchase at Congers. We had many issues, including the following: -Inventory not very well stocked - we settled on a smaller diamond than we wanted in order to get the desired cut and clarity, because this was all that was available. Additionally, we had to get a Canadian diamond (more expensive) because there were no others that fit our specifications. -The ring was ready about 1-2 weeks later than we were told. -The initial ring had three spots on the band that were not polished. -We took the ring in for repair and it came back looking different. The owner of Congers told us it had been necessary for the goldsmith to do a half-shank and replace the bottom half of the ring, but we had never been informed the ring would be modified in such a drastic way. -There were SIX DEFECTS VISIBLE TO THE NAKED EYE: 1) The 18K inscription was missing - only half the K was left (never re-inscribed after the half-shank). 2) The ring was no longer round - parts of the band were thicker or thinner (also because of the half-shank). 3) There were two scratches that were not there on the first ring. 4) The fit was different - less snug than before. 5) The diamond was not as brilliant because the ring was not polished under the diamond. 6) There was a fibre wedged next to the stone. The lack of quality control here is astounding. -They made a brand new ring, but it is slightly different from the first ring. There are still two unpolished spots on the band on either side of the diamond, but the goldsmith was unable to polish the spots satisfactorily. Overall we are extremely disappointed with our Congers experience. We made numerous trips to the jeweller for repairs. We were only engaged a couple months, and my ring spent most of that time at the jeweller's being repaired. Throughout our ordeal, the employees and owner were always friendly, but never apologized or offered any compensation for basically completely botching my wedding ring. I think it is reasonable to expect that a ring worth several thousand dollars be as perfect as possible and that was not and is still not the case. I will not be returning to Congers for future repairs/cleanings/appraisals and would not recommend them to anyone. read more

The service at Conger's was outstanding. I had to have my jewellery cleaned and repaired after a house fire and they handled it all quickly and professionally, with superior communication all the way through. I would highly recommend them. read more

We came to Conger's jewelers from Montréal because we wanted a moissanite engagement ring for both ethical and financial reasons. David was very friendly and helpful and made an absolutely beautiful ring. We couldn't be happier with the result. Thank you David! read more