This store was disappointing for sure, I have a 5K engagement ring and band and they needed sizing…read more Because I didn't bring them in within six months they wouldn't honour the free sizing. I also had a band that needed repair and wanted to charge me half price for the repair after they'd charge me 150.00 for the sizing of the pieces from their store. What a deal right?! Never going back, even though I have some custom work to be done for a ring, I'll be going to Farrah Fine Jewelry in Kanata!

I've been searching for a simple custom engagement ring. I've been to all of the major spots in…read moreOttawa and get the same feeling at each place. They're happy to take my money, but don't care to spend time getting to know me and my fiancé to be. After a bad experience at Howard's and a decent one at Magpie, someone told me to venture out to Orleans to La Maison DOr. So I took the long trip from Almonte to Orleans hoping to be wow'ed. Unfortunately I wasn't wow'ed at all...the staff seemed nice, but once they found out my budget, they discounted my ideas and pushed me into specific ready-made rings in their store. You probably don't need my business, but you don't need to treat me as though you don't. Verdict: Not worth the drive. Still looking....

My wife and I have dealt with Shane for over 20 years. He has made many things for us and…read moreredesigned wedding rings. Staff always polite and no issues with price Graham L Dale C

After seeing Goldform recommended repeatedly online, I thought they were a good and safe bet to go…read morewith when designing a new ring using an existing ring and a loose diamond. Was I ever wrong! I excitedly made an appointment with Jason and I showed up expecting a consultation where there would be an exchange of ideas about the possibilities but there was none of that. I was there for maybe five minutes and he simply asked me to send him in inspiration pictures. I left him with a loose diamond and my deceased mother's wedding ring. The plan was to create a two diamond ring (toi et moi style) and then use the small leftover diamonds from the wedding ring to do a thin diamond band. No money exchanged hands and no design was agreed-upon. When I finally did receive the draft design, I didn't like it. I asked him if he had any other ideas for me but he didn't - he simply said " I can do whatever you want but you have to decide what it is that you want". I expected more input from someone who is a professional in the industry and has designed what I assume is many pieces of jewelry. Feeling like we had hit a wall, I indicated that I was going to come pick up the ring and loose diamond I left with him. It was at this point that he told me that he had removed all the diamonds from the existing ring and that there would be a charge of $90 for that work. To say I was shocked that he had done this was an understatement, but when I saw the ring, which he left completely mangled, I was even more shocked. Part of me wondered if I was in the wrong in being shocked that he had done this - I had never designed a jewellery piece before - maybe this was the norm? I went to another local jeweller and the experience with them was a breath of fresh air and what I expected from Goldform. I told them about my experience with Jason at Goldform and they were horrified. What he did to the ring I brought in is absolutely not standard practice and he should've never done that without consent. The new design for the ring I'm planning will include likely a duplicate of the setting from my mom's now mangled ring which I'm going have to pay for because he tore apart her ring so badly that we likely can't just use her existing setting. So now I'm going to be out even more money because of his carelessness. If I could give negative stars I would. Please stay away from Goldform.

Amazing store bought multiple peices from there - Sarah is amazing to work with and so is her…read moremother!

I brought in a watch that needed servicing, and left it at the store with an associate. 2 MONTHS…read morewent by and I didn't hear back from them on when the watch would be done. Despite calling about when it would be ready, I was given an answer of "another 3 weeks". When I called yet again and finally spoke with the owner, she let me know that the people who can service it will be by in about a month. WHY was this not mentioned before? Had I known it would take this long, I would have found another location to take it to. Very unprofessional and it shows that they try to take on too much & don't have the bandwidth for the jobs and repairs they do get. I do not recommend this jewellery store.

I went in for a Tag battery for my watch. $20. Not bad. I…read morehad called prior to going in and service was good on the phone. I went back a week later when I had more time so that he could run my watch strap through his cleaner. Very much appreciated. Service in person... polite, fair. I browsed for several minutes. Very nice pieces, necklaces. High end. Loved the watches, snapped a photo of those. I love watches and own too many!

My future Husband bought my engagement ring at La Mode. He…read morewas so happy with the service and quality of their jewelry. We will be going soon for our wedding bands.

I bought three birthday gifts across two of your stores this month. When looking for something…read moreextra special, Magpie always has something unique. I love your stores and the designers you represent and how you support local. Customer service is consistently great. Your window display in the Glebe right now is fabulous!

I get hives in a jewelry shop as most men usually do. To say that I'm intimidated in this…read moreenvironment would be putting it mildly. I cannot thank the Magpie staff enough for their unbelievable service, craftsmanship, attention to detail and most importantly, their ability to make this experience pleasurable. THANK YOU MAGPIE. Who knew going to a jewelry shop could be this enjoyable.

C'est un ,,bijoutière" de loisir... This is more a hobby / trinket store. They doesn't have much…read moreselection and what they have looks like they are from the flea market. It is petite things you give to your bridemaid that they don't wear after your anniversaire of mariage. Rien n'est droit, and they call it ,,Organic''? C'est quoi ca? Over one months wait to make one engagment rings? Économise vos argent!

A great place for unique jewellery designs (including custom work!) and repairs. I've gotten lots…read moreof jewellery pieces repaired here over the years, including broken necklaces and rings, replating, resizing, and all sorts of alterations. So far, I've loved all the work they've done.

Honestly, the most personable experience I had scowering Ottawa for wedding rings. My wife and I…read morehad the best experience there, Krissy and manager Imran were charming, helpful, and helped us find the perfect set of rings. When you do something like that, the experience really matters, and these guys really delivered. Makes you feel like its money well spent. Everything from their knowledge of jewelry to the history of an awesome New Zealand company was amazing. Will go out of my way to use these guys again!!!

We have purchased two rings so far from Micheal Hill St-Laurent. We decided to purchase my rings…read morethere because the jewelry is Beautiful and deferent styles from all other Jewelers we had been shopping at. The first one was last year, on the day of pick up, I was all impressed. But a diamond fell off about 10 minutes after. We had purchased the Warranty, so they replaced the diamond no problem, no questions asked. I had purchased a ring from an other store and brought it to Micheal Hill to have it sized smaller on Sept. 19 2014. Two weeks later, no call back from the staff. So I decided to call myself. They told me my ring was waiting for me at the store. ...I drove to the store to pick up my ring, it was 1/2 size to small . The Manager said it was probably because my finger was swollen. I insisted on sending it back to have it size again to the size I had demanded the ring to be in the first place. Also telling him I didn't want to wait an other two weeks for them to fix they're mistake . It has now been three weeks, I have called and called but no answer on the phone. Finally yesterday the Manager himself answered, but telling me my ring isn't back yet. He said he would make a couple calls and call me right back. He never did. I am so disappointed in the Customer service I have received with this new Management. Still waiting for my ring.

I have been shopping at Magpie for 20+ years, since I was a teenager and I've always loved it…read more This past weekend, I was with my cousin and niece and we happened to be passing by and decided to get permanent bracelets to commemorate my niece's birthday. The whole experience was amazing. The pricing, quality, numerous solid gold chain options, and the service left us so happy. Nawal did all of our bracelets and she was beyond friendly - she seemed like a long lost friend and provided amazing service, especially to my 9 year old niece. I was so happy with the experience that I brought my mom in the next day so she could get some permanent jewellery too. Nawal helped her curate a set of anklets, a bracelet, and a custom necklace with birthstone pendant, all permanent, and all solid gold. My mom and I had so much fun that I bit the bullet and got another piece as well. We've looked around Ottawa for good options for permanent jewellery, but didn't find as many options for solid gold, as we did with Magpie. If you're in the market for permanent jewellery, I highly recommend Magpie. Ask for Nawal! She'll keep you laughing, all while getting a piece of jewellery you'll absolutely love.

Excellent service and free repair of my Pyrrha necklace. Excellent price points for all types of…read morejewelry. It's my first choice for gifts, especially for myself ;)