I bought three birthday gifts across two of your stores this month. When looking for something…read moreextra special, Magpie always has something unique. I love your stores and the designers you represent and how you support local. Customer service is consistently great. Your window display in the Glebe right now is fabulous!

I get hives in a jewelry shop as most men usually do. To say that I'm intimidated in this…read moreenvironment would be putting it mildly. I cannot thank the Magpie staff enough for their unbelievable service, craftsmanship, attention to detail and most importantly, their ability to make this experience pleasurable. THANK YOU MAGPIE. Who knew going to a jewelry shop could be this enjoyable.

Bought my wife's ring there 35 years ago. Needed to have…read moresized bigger [1/2 size]. Brought in for quote and time frame to have done. Both were reasonable and suggestion to have claws redone, I agreed. Parking and vagrants outside can be a problem. Very good friendly service.

Thompson Jewelers has been the only jeweller that I trust and have gone to over the last 25 years…read more Why do I keep coming back? It's the workmanship, the people, integrity, professionalism, creativity, ability to read my mind and of course the stunning pieces from the display cases and the handcrafted custom pieces from the bench. Happy 70th anniversary to Thompson's Jewelers... Cheers!

Thank you so much Shawn for such wonderful service. You took…read morethe time to go through each piece brought to you so well. The whole interaction was nice and quick and very professional. I highly recommend using Ottawa Gold West location!

I sold some gold and silver on March 14th to Ottawa gold 1309 carling avenue.the employee I dealt…read morewith was Brennan.he was courteous ,answered all questions quickly and guided me through the process from start to finish.the price i received was very fair and I would recommend this business to anyone considering selling their gold and silver. Rick geurts ,ottawa

Pamela is absolutely amazing! Great to work with! Beautiful jewelry. I wear my ring almost…read moreeveryday

From the owner: Professionally trained designer and gemologist, Pamela Coulston, specializes in custom designing…read more All stock jewellery is also designed by Pamela and handmade in Canada. Focus on 18k gold in four colours (yellow, white, rose, and green gold) as well as platinum. Fabulous credit for old gold - pieces individually calculated - towards the purchase of in-stock or custom designed jewellery. Finest coloured gems and Canadian diamonds. The VERY BEST Canadiana souvenirs in the country, designed and made in Canada, in sterling and 14k/18k gold. Bold urban designs in sterling and Argentium silver. Customer service and top attention to our clients is foremost.

Customized service & knowledgable staff! I like to support local businesses & this one in my…read moreneighbourhood does not disappoint!

From the owner: A local boutique jewellery shop that specializes in custom made engagement rings, Canadian…read morediamonds, lab diamonds, wedding bands: classic, fancy or contemporary metal with various designs. All comes from reputable sources. Canadian diamonds are mined from our Northern Canada.

I love this store. It is one of the most welcoming and comfortable businesses to visit. True Bijoux…read morealso has beautiful merchandise at very fair prices. It's a joy to do business with Lindsay and staff.

True Bijoux is one of the best jewellers I have worked with. Their customer service is fantastic,…read morewith an honest and caring approach. Their products are of excellent quality (I really like their estate jewellery), and their craftsmanship is stunning. Most importantly, it is a joy to visit. The staff always make me feel like a guest, rather than just a customer. True Bijoux has to be one of Ottawa's finest locally owned, and run businesses. --J.E.C.--

Worst jewellery experience of my life. My husband went to the St. Laurent location to buy me a…read moretopaz tennis bracelet for our 30th anniversary. He was upfront that he'd measured my wrist at home and was worried about sizing. The associate, Adrianna, assured him repeatedly it could be sent away for a "clasp extension" after purchase. He asked more than once because he did not want to gift something that couldn't be fixed. She promised him it would be fine. The morning after our anniversary, four different staff members told us tennis bracelets cannot be sized or extended, full stop. When I called the manager to ask about it, she claimed she'd "promised nothing." Two weeks later, after shipping it away anyway, they confirmed exactly what the four staff had said: nothing could be done. We came back for a refund and were met with confusion, as if returning it was the surprising part. One associate did apologize sincerely, which I appreciated, but the damage was done. A special moment was turned into a stressful mess because someone wanted to close a sale. I ended up spending twice as much at another jeweller and have zero loyalty left to Peoples.

I used People's at St. Laurent for jewelry repair. I'd had the same silver piece repaired at…read moreanother high-end jewelry store but they had done a poor job (looked amateurish and it broke again in short order). People's did an excellent job repairing the intricate work of the piece, and I have brought other pieces to them since. The staff seemed friendly and pleasant. Update: I've had quite positive experiences with People's (St. Laurent Mall location). I was so pleased with the repairs they did to several pieces I brought in. I had used other jewelers for repairs in the past and was never pleased with the result. I have also had a much more pleasant experience dealing with the People's staff when looking for a present compared to other vendors. When I described what I was looking for they immediately helped me find something very close to what I had in mind but were not pushy and didn't try to force me to get items I didn't like. I will do business with them again.

I took my watch in for a new battery and that's exactly, and all, they did. They didn't set the…read moretime, the date or the day. Really?

I am pleased beyond my ability to express superlatives with Master Jewellers at Billings Bridge…read morePlaza I have an old Timex Expedition watch that I cherish very much because it is a reminder of happy times from the past. A few weeks ago it stopped working for some reason. I took it to a reputable jeweller and I was told that it needed a replacement movement, but that the replacement unit would not have the illumination feature because it wasn't available. I decided against getting the repair done and I took the watch to another reputable jeweller. This jeweller also checked the watch and told me the same thing. I also decided not to have the repair done. As I mentioned, this watch is very dear to me and I wanted it to work as it was intended. A friend of mine recommended Master Jewellers to me as he so very pleased with their service. I took there and I told the lady how much I cherished this watch, also mentioning the information that I was given from the 2 other jewellers. The lady was familiar with this model of watch and told me that the illumination feature is separate from the movement and it would be retained if a new movement was needed. I agreed to have the inspection and repair done. A few days later she told me that the watch only needed a battery and the existing movement was operating correctly. I was so pleased!!! Not only did it not need a replacement movement that 2 other jewellers told me it would need , but it only needed a battery ! This watch is now woking perfectly just as it had been for so so many years. I highly recommend Master Jewellers to everyone, especially if a treasured item is involved. They are so courteous and honest , such wonderful service !!

Dave turned an old family gold setting into a beautiful ring for me that I love wearing!read more

Just a statement to say how satisfied we are. My son is travelling from country to country. He…read morewanted to propose and asked me to help him find the right ring. The problem is he knows exactly what she will like. After visiting some places in Canada, online and in Barcelona and France where he was, he decided he will give her a custom ring. It was an other level, I went to all stores, sometimes it was the price sometimes it was something else. I went to the internet and found the name of David Congers. I called him, a very calm, confident voice. I felt that he really wanted to help me and knew what he was talking about. The problem is that during the pandemic, he closed his store and was working from home. The first time I went to his house, he was scared of me and I was scared of him. Showing diamond in a garage was not to reassure me. My phone died and I asked him if I could charge it inside his house, I could feel that he was not confortable to let me in. To make a story short, I showed him a model. He showed me a diamond that my son was thrilled about. We discussed prices and settled. When the time comes to deliver we went to a mall. Again, we were both scared of each other. I had to make sure that the number on the diamond was right and he did not want to give me the diamond until he received the money on his account. Besides that lack of confidence on both sides, it was a great experience. The ring was wonderful, both my son and my future daughter in law are so happy about it. The size, everything was exactly they way the wanted. I really recommend David Congers for his patient. He is working from home but he is honest and direct. Thanks again David.

Wonderful service and great prices.We were very happy when I brought in my bracelet and he fixed on…read morethe spot. I took in a necklace and he is making an extender for me. Great prices, I highly recommend Frank.

Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches…read more(Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle my luxury watches. I also have two specific examples of how Frank saved the day: 1. I have a pair of earrings made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn't do it because the hole was so tiny and the wire was so thin - they didn't have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it's been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn't keep proper time, as it lost 20 minutes every day, despite having a new battery. Brought it to Frank, he cleaned it, serviced it, replaced the rotted gasket, and it now keeps perfect time. Don't be put off by his modest storefront - it's not the jewellery he sells that's the draw, it's the expertise of his repair service that's important. There's nobody I would trust more with handling my expensive pieces for day-to-day minor repairs or bracelet/strap adjustments.