I am extremely disappointed by what I witnessed at the Forth Hotel pool involving Brian, the…read moreGeneral Manager of Elektra and Hotel Pool. As a Forth Club member, I expect professionalism, hospitality, and basic human decency from the staff and management. Unfortunately, what I saw made me seriously reconsider my membership. A African American female guest was waiting for her friends who had invited her. Her friends were delayed in traffic, and from what I observed, her room and information had already been verified. She had already been there for nearly two hours without issue. Instead of handling the situation with patience or professionalism, Brian was unnecessarily rude, dismissive, and disrespectful toward her. What made it even worse was hearing Brian say, "I am trying to be nice." Respectfully, that is quite literally the job. Hospitality is not a favor it is the standard. Then he told her, "You're arguing with me," when from what I witnessed, she was simply trying to understand what was happening and why she was being treated that way. We chatted earlier and she was the nicest human. As a white woman watching this interaction, it was incredibly uncomfortable and honestly disgusting to witness. The way she was spoken to and treated felt completely inappropriate, especially for a hotel and club that markets itself as elevated, inclusive, and hospitality-focused. There was no need for the tone, the attitude, or the level of disrespect shown. A simple guest situation could have been handled with grace and professionalism. Instead, it left a very bad impression... not only of Brian, the new management hospitality group, but of the culture being ALLOWED at The Forth Hotel. This experience has genuinely made me rethink renewing my membership and whether I want to continue supporting Forth Club. Members and guests deserve to feel WELCOMED, RESPECTED and SAFE... not embarrassed, dismissed, or mistreated. Do better, especially is this climate we are in as a society. Smh.

This hotel was absolutely amazing! The rooms were intimate... the venue in entirety, felt intimate,…read moremodern, definitely provided us with a five-star experience all around. There were two restaurants we dined at. I loved Premio, OMG! The other Mediterranean inspired restaurant was good as well. It sits next to the pool. The entire experience felt like a resort. I never needed to leave the grounds during my three day stay. It was romantic, so definitely enjoy with your lover if you can. I will be back!

Finally. Finally a hotel for work travel that provides a comfortable stay in a nice environment…read morewith welcoming customer service. It had been way too long since I could write these words. In addition to restaurants, hotels took a hit post-pandemic* from which they (as a collective) have yet to recover. Travel to Atlanta can be a crap shoot. Much like RHOA, the better years might have been behind it. But if you do find yourself on a work trip to the ATL**, you can do far worse than the Kimpton Sylvan. The first thing you'll notice is the playful lobby: bikes, great light, inviting nooks, and comfortable couches. Evidently the hotel is a converted apartment building. Usually, those don't work for me (see: way too much of Miami/Miami Beach) but this was downright charming. Also charming? The check-in staff. Hotel stays can be won and lost at check-in and I am happy to say that the folks on the desk know a thing or do about customer service/experience. Amazing how far a smile and modulated tone goes. After some chit-chat, I was off to my room. Nice. My king bed was made neatly with clean sheets. The mid-century decor fit the room well. The bathroom wasn't huge but it had everything you needed. The spacious work desk was by the window, which made email and Slack time somewhat enjoyable. The room itself was large enough to make one feel comfortable for a four-night stay. The closet was deep enough for all my bags and the walls were thick enough that I didn't hear conversations or other sounds. PLUS it's a Kimpton so that means wine/social hours. This location also boasts morning tea/coffee and a lovely wooded court yard for relaxing. We had meetings on the premises and while the meeting room was pretty standard, the buffet meals were better than average (which is saying something). The Buckhead location lent itself to nightlife, shopping and stunting. Work trips aren't always fun but my stay at the Sylvan was very enjoyable. 8/10 would do again. *Still a thing. **Do people still say that?

Decent hotel for a short stay, but the service was disappointing. The staff seemed unorganized and,…read moreunfortunately, quite incompetent when it came to handling basic requests. I expected a much higher level of professionalism and hospitality from a Kimpton property, especially as part of the IHG brand. The hotel itself is fine, but the overall guest experience was overshadowed by poor service and a lack of attention to detail. There are plenty of other hotels in the area that provide a much better experience for a similar price point. I wouldn't choose to stay here again.

This hotel went beyond our expectations. The only issue we experienced was the excessive noise…read morethroughout the night. Also the bathroom handle on the inside of the door was falling off. Perfect location. Commutes to various places of business was reasonable.

The WiFi doesn't work. My sheets were changed for blood stained ones. The room wasn't given to me…read moreclean.

The hotel itself is very charming and located in a bohemian part of town. The lodging was…read morecomfortable, quaint, and clean. The room had just about everything I was looking for a comfortable bed, flatscreen, and a nice bathroom that had perhaps the biggest tub I had ever been in! The place itself is a labyrinth in some ways. But, that was enjoyable too. It is decorated with Alphonse Mucha prints and all kinds of other art that gives it a very European vibe. The cafe that is conjoined with the hotel is very nice as well. We really enjoyed their seasonal lattes and the staff was very friendly there. The only thing that I feel I missed there was visiting the ballroom. I was kind of excited to see what it looked like when we pulled up. You can look in the window and see a timely bar and surroundings. But, it was closed during our two day stay. Perhaps next time. Pirate, the hotel cat is pretty sweet too!

my friend and I stayed at the highland inn about 20 years ago.an old lady who worked there told me…read morethe husband caught his wife cheating so he shot and killed the wife ,her lover, and then himself, n the sitting area on the first floor which was located to the right across from the stairs n the inside( the hotel wasn't always a hotel it was a family home first). the sitting area (murder scene )was white with black outdoor furniture n the inside but the room was definitely out of place and gave me a "what is this doing here feeling" at the time no one could go in and sit .the living quarters had plush carpet,different pics of the wife all around, and every room was different n terms of bedding and furniture.no fridge .U can tell the furniture and bedding was very old but the hotel gave me a "at home comfy feel" and even served home made breakfast. every cab driver told my friend the place was haunted and we also heard a woman fearful loud scream around 3am only once. But was too scared to investigate the scream.this is a fact and I never believe people when they tell stories like this about paranormal activity, but me and my friend r living proof and would have never stayed there if we knew this before booking. Trust me when and if u go n the highland inn, u will have a "different feel" as soon as u come n

I've only checked in & walked around the properly but first impressions- super cute boutique inn…read more The decor was picked very precise for this property- it's very sheek & playful. The check-in was very welcoming, uplifting with a smile & I was offered a welcoming glass of champagne The room and bathroom have everything anyone would usually need, plus some nice extras! The Wi-Fi is open so it is extremely easy to login but I'll be curious about the strength once we start our business work day tomorrow. I'm on the 3rd floor, street side of the inn so we'll see about noise tonight.... Note: one of the extras was ear plugs. Ha! Ok I'm back to update the rest of my review now that I'm back home! The hotel itself- I would come back again and again! Yes 5 star The meeting room- 3 star We had to have each presenter sit at the front of the room with their laptop plugged into the HDMI instead of being able to mirror or launch up onto the screen. This wasn't the best experience. And to boot, the hotel tech guy came down and was zero help. Boo! The restaurant- 4 star I personally had the deviled eggs (obviously) they were good, not amazing because they were extremely salty. Yes, they had caviar atop but the salty flavor was in your face BIG! I also had the pork chops, they were a bit dry but the coleslaw on top helped ease the dryness with additional flavor. The rest of the team seemed to have liked their beet salad, fish, short ribs (I heard they were very rich) and chicken. The free coffee in the room is awesome with the kettle although, I got the free coffee in the mini store in the lobby! All the goodies were there, SF syrup, real sugar, fake sugar, creamer, oatmeal creamer. Loved this option and returned fir refills throughout out work day & it was always hot & ready! Another 5 star experience here. Let's get to the overall staff - Callie and Taral - High Five ladies!! The 2 valet guys at the front- awesome work gentlemen!!! So in all- I think a solid 4

My job had a contest and the grand prize was a one night stay at Hotel Clermont Atlanta by Olivier…read more Atlanta natives simply vall this The Clermont. I decided to use it in a Friday night as a refresher before my all work weekend. The location is in Midtown on Ponce De Leon. Very convenient location. It is central to a lot of businesses and restaurants. I arrived at check in and presented my paperwork for a free nights stay. I thought I would need to provide my credit card for incidentals but that was not the case. My room was a corner room. Impressive right away. I have never had a hotel room that had a hallway. Yes a hallway. The room was large and had additional seating. Let me add that this is a boutique style hotel. It has very eccentric and eclectic decor. The most amazing thing to me was the bathroom. It was huge and well laid out. There was a separate room for the toilet and to my surprise it had a windows in there. Never have I ever seen that before. I enjoyed using all of the amenities. My stay was for too short. I will definitely return. Thank you Clairmont.

From the moment we arrived at the hotel, from valet, to the front desk concierge each employee was…read moreso friendly and welcoming. The accommodations were top tier. The guest services from the pool to the bar/restaurant was superior to any luxury resort we've ever stayed. We will certainly be back!

If you're planning a stay in Atlanta, I highly recommend the Phoenix Hotel. The level of customer…read moreservice was exceptional, truly above and beyond from start to finish. The property and rooms were immaculate, and the beds were incredibly comfortable. The location is ideal, the ambiance is effortlessly stylish, and every detail, from the temperature to the overall experience, was thoughtfully curated. I'll definitely be staying here again.

From the moment we checked in, Kenya provided an exceptional welcome. She was courteous,…read moreprofessional, and extremely helpful in ensuring we were promptly and comfortably settled into our room. We later dined at the rooftop bar, where our bartender, Jai, prepared an outstanding lemon drop martini--truly one of the best we have ever had. We then had the pleasure of meeting Brittany, who played an instrumental role in making our New Year's Eve celebration downtown an outstanding experience. We reserved a designated area for our friends and family to welcome the new year, and our hostess, Candace, delivered exemplary service throughout the evening, attentively ensuring our glasses were never empty. She was a delight to engage with and demonstrated exceptional professionalism. We would also like to commend the security team for their professionalism and discretion in respectfully maintaining our reserved space throughout the evening. We thoroughly enjoyed our stay at the hotel. We have been loyal guests since its opening and have consistently had excellent experiences. This property remains our preferred downtown Atlanta hotel for our quarterly "staycations." Thank you to the entire team--particularly Brittany--for making this a memorable experience. We would also like to extend our appreciation to Cameron Jones, whose recommendation was instrumental in our decision to stay with you for New Year's Eve.

I don't typically leave reviews, but our experience at the Reverb Hotel was disappointing enough to…read morewarrant one. To start on a positive note, the staff was genuinely great--friendly, responsive, and helpful throughout our stay. Unfortunately, the overall experience was heavily impacted by the hotel hosting a Hulu series production during our visit. The 11th-floor bar/restaurant, which was a major reason we chose this hotel, was completely closed off to guests for filming the entire day. Beyond that, access around the property felt restricted, and at one point we were even yelled at while trying to exit the building for walking near vehicles being used for filming. We were told that booking directly through the hotel might have resulted in a notification about the filming, but we booked through a third party and received no such information. Regardless of booking method, this feels like something that should be clearly communicated to all guests in advance. The room itself also fell short of expectations. The in-room phone was not working, and a light fixture was hanging loosely by its cord and electrical tape, which raised safety concerns. Overall, while the staff did their best, the lack of communication and the condition of the room made this a frustrating stay. I would recommend confirming hotel conditions before booking, especially if amenities are a deciding factor.

I've stayed at this Omni on multiple occasions now, and every stay has proven exceptional! The…read morestaff is attentive, the rooms are clean, the beds are plush - what more could you want in a 5 star hotel? The pièce de résistance for me is the proximity to The Battery! Just steps from Truist Park's first base gate, it's the perfect stay on game day. While the cost per night is more than most Atlanta hotels, you get what you pay for in terms of comfort and convenience.

I have been to this Omni Hotel once before, but this was my first time where I stayed here. My wife…read morehad work party where +1s were invited, so we both stayed on a Friday night after the party. Upon arriving, I just parked in the red parking deck attached right to the Omni. I didn't valet my car, because my wife already did when she arrived on Thursday. It wasn't too difficult to find out how to get inside from the deck. We had a really nice room overlooking the pool. We were on the 6th floor. The room was really nice! We had 2 queen beds. The bathroom was nice too! The Omni itself is actually really nice too. We spent some time in the lobby with some of her work colleagues, and had a really good time. I didn't interact with any staff at all, but my wife said that check-in was smooth and she experienced no issues. I look forward to coming back in the future! Maybe even utilizing the pool!