Trust is incredibly important when making a large investment and having contractors in and around…read moreyour home. Especially when it comes to protecting it. Chris and his company are very trustworthy, personable and attentive to detail. I cannot recommend any other company more for home security needs.

Chris from Sundance found a creative networking solution that perfectly suited our wifi network…read moreupgrade needs. His quote was higher than another company, but his solution for our needs was the most fitting (using the CAT5 phone wires already in our walls rather than laggy wireless relays, like the other company's proposal, which seemed like a novice oversight in retrospect). The installation team finished so efficiently that Chris gave us a substantial discount off our quoted price. I'm very satisfied with the results--we finally have solid wifi access everywhere with an efficient ethernet backbone, and a nice (Amazon) app to control it, too. The installer team led by Ian, were on time and did top-notch work. When they took the old network down to turn on the new one, I didn't even notice an interruption!! They were creative problem solvers on site and responded to our special needs and feedback as well. (They explained how to avoid Amazon Sidewalk at my request.) They even accommodated our children who showed them their favorite videos online. :o) Great team. Great experience. Great value. I would definitely do business with them again.

Called ADT to set my new wife up on her phone. She has AT&T as a carrier. AT&T is not…read moretext-compatible with ADT... no problem. Wanted to set up Push notifications. The technician said it couldn't be done because we have AT&T. BS. So I said "let's set up email notifications". He said it couldn't be done because we have AT&T. Again, total BS. He was worthless. I asked him to send an email to my wife from his ADT account. He said he sent it. Nothing. He blamed it on AT&T. Worthless. I spent a couple hours figuring it out for myself. Push notifications work perfectly. Email notifications work perfectly. He flat out lied to us. Lied. All he had to say was "I don't know how", but he blamed AT&T for everything. I was getting pretty testy by the end of the phone call. Didn't swear. Didn't yell. But yes, testy. Did it all myself, no thanks to their tech support. I should've written down his name. I'd complain officially.

I am extremely disappointed with my experience with ADT. The sales process felt rushed, and…read moreimportant details regarding cancellation policies, contract obligations, and financial responsibility were not clearly explained before installation. Had everything been transparently disclosed, I would have made a different decision. After installation, the service and overall experience did not meet the expectations that were presented during the sales process. When I attempted to cancel and offered to return the equipment, I was still informed that I could be responsible for significant charges. As a consumer, I believe companies should clearly explain long-term obligations and cancellation terms before locking customers into agreements. I have since had to escalate this matter through formal consumer complaints due to the lack of a fair resolution. I hope ADT improves its transparency, communication, and customer support practices for future customers.

I am having a terrible time. Equipment doesn't work consistently, and there appears to be no…read moreinternal communication. People say they'll call back, and they don't. I'm told something will be addressed, and it is not. I'd like to just return the whole system and start over with another vendor. I'm so disappointed.

Our condo complex has had Seivers for many years. We spent over $10,000 in equipment. We too were…read morenever told of the sale. Trying to get our cameras in good working order has been a challenge for several months. Emails & calls still not in good working order. But yet, trying to charge for over the contract. Had service last week on Wednesday. Still cannot connect with the service person on what needs done next. Ordered 2 new cameras several months ago. Had a date for installation & gave a deposit. No one showed & when contacting the original person who took the deposit. He said " we are still.ordering parts "?

If I could give this a zero I would This company is the…read morebiggest con artist scammer around. They are completely dishonest. Their sales pitch is all lies. They LOCK you in a contract and have a $750 penalty fee and do not mention it on the sales pitch. They did not provide the service that I requested. Their security system is archaic. The service man that came out to my home was completely incompetent and put the doorbell in the wrong place as well as the pad to control the system and the system did not work fully. I had to file a report with BBB and the attorney generals office. DO NOT GET SCAMMED by this company. I wish someone warned me.

The customer service is awesome and the 2 times that my alarm system did go off they called me…read morewithin seconds unlike other company's call you a minute or later. AWESOME COMPANY!

I needed electrical work done quickly and reasonably. They sent out an electrician quickly and he…read moredid a great job diagnosing the problem and fixing the issue. Highly recommend using them.

Nigel Tuffnell from Spinal Tap had his amps go to eleven. I…read morewould give Gragg Elec.eleven but can only do five. Best contractors I have ever dealt with.They will be the first ones I call if another problem strikes.