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    Connecting Point

    2.0 (43 reviews)
    Closed 9:30 am - 6:00 pm

    Services - Connecting Point

    Device support or repair

    Mobile phone body repair

    Mobile phone support

    Connecting Point Photos

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    Review Highlights - Connecting Point

    Went to PCQuickFIx monday morning and they told me it was completely ruined and I would need a Magician to get my data back.

    Mentioned in 2 reviews

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    P2P Computer Solutions - We have a sales floor! Come check it out!

    P2P Computer Solutions

    (52 reviews)

    $$

    My experience with P2P Computer Solutions was extremely disappointing. I went in after badly…read moredamaging the screen on my iPhone 15 Pro Max. They offered me two third-party replacement options: a $199 screen or a supposedly more durable $279 screen. Since I planned to use my phone for at least another three years, I opted for the "durable" one. The repair itself took 2-3 hours, but even after being given a pickup time, I had to wait another 30 minutes when I returned everytime. Initially, the screen looked fine, but it went completely black the very next day. I brought it back, and they admitted it was a faulty piece and replaced it. Shockingly, the replacement also failed, and during the second repair, the new screen already had a visible defect (a black spot in the middle). They apologized and replaced it again. At this point, I had already gone through three faulty screens in less than a week. Not long after, a very minor drop caused the "durable" screen to crack -- even though my phone had a thick case and the screen protector was intact. My original Apple screen had lasted two years with heavy use, yet their third-party screen couldn't handle one small impact. When I returned for the fourth time, they asked me to pay another $100 on top of the $279 I had already spent (before tax). After insisting on speaking to the manager, they eventually agreed to let me keep the replacement without charging me again. Still, the entire process left me frustrated and distrustful. To make matters worse, another customer in line mentioned having a very similar experience. Frankly, I would never return. The only reason they seem to have good reviews is that they offer a free screen protector in exchange for a 5-star rating. My experience showed me their products are unreliable, their service inconsistent, and their "durable" screen anything but durable.

    $500 Dollars to get a laptop that had battery issues get fixed. They also decided to charge me…read more$82.50 and 3 days just to diagnose the same thing a different place did for free under an hour. Not only that, but their diagnosis was incorrect. It turns out the battery socket just needed resoldering, and wasn't "threatening to take out the motherboard". They kept insisting I needed to get the hinges fixed when it wasn't the reason I was there, when I knew I could easily fix it myself and not shell out $300 for all new parts. To add insult to injury, they forgot my charger, and got it mixed up with someone else's charger. They told me to wait until Friday, then until Monday, Now they just told me to wait until Friday again. :/ Don't go here to get your tech fixed.

    Connecting Point - itservices - Updated June 2026

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