If I could leave at zero I would. My parents had previous work done on their awning in 2021. I…read morecalled them to repair it 2 weeks ago. I called several times and they never answered. I left several messages they never called back. I called again days later & they answered. They had someone go out and give me an estimate and I was told they could get to it on a certain day, that day came and went with no phone call. I called the following day to find out when they were going to get out for the repair. The woman who answered the phone said she had no idea. NO IDEA? What? There is no communication between the front, the workers and the customer, whatsoever. A little back story, when they had previously worked on my parents awning, they put in the wrong size of screws. So it had been going on for years, screws falling out but my Dad would just screw them back in. They would work their way out again, which was a constant thing but it had been too long since they did the work for my Dad to bring it to their attention. (I didnt live in AZ in 2021 so I had no idea this was happening almost weekly). When they came to do an estimate, they admitted that they put in the wrong size screws 5 years earlier. Now it's time for them to do the actual work.And then they don't show up, then they say it's going to be a another week before they can get to it. I wasnt happy about that but was going to take that appointment anyway, he interrupted and said " you know what, to make it easier on everybody I suggest you go find someone else"! They didn't want to deal with my issue and that they're really not making any money off of my small job, just go somewhere else. In the meantime, its been 2 weeks of waiting for them to show up, now I have to start the whole process over. Needless to say, I was shocked that a company would tell me to go somewhere else because they didn't make enough money on my job or want to deal with the situation, but in midsentence of trying to respond, he hung up on me! Mesa Awning does not stand behind their work. Word-of-mouth can be the best advertising and/or the worst advertising. I would never go to this company ever again and I will tell everyone I know not to use Mesa Awning. I looked at some other reviews and apparently the communication hasn't gotten better in 5 years. Also they dont clean up after themselves which is a big turn-off for anyone. Do yourself a favor and go elsewhere for your awning needs!

Had a new patio installed. Mesa installed a patio about 15 years ago and now a second one on the…read moreother side of the house. We needed fascia board replaced and they came and removed the original patio and then came back and reinstalled it. The work was completed in just a few hours.

Would definitely recommend them and use them again for an appropriate application of their…read morespecialty. To single out for mention, Sergio and Rubin. It feels good to work w people who bring confidence, skill and knowledge, and big-warm hearts. So comfortable with them working here in our home.

Sent an initial response and then did not respond after I asked for more information and to get a…read morequote. Will be going with someone else.

My experience was fantastic! Working with Kevin and Mario was great. Kevin came to review the…read moreprojects we had timely and thoroughly. We got the quote and scheduled a timeframe to begin the install. Mario came out and put up the poles first and then about a week and a half later came in to complete the install as discussed. He was very professional and fun to interact with and took pride is his work. He appeared to be almost as excited about the job as we were. This is the type of folks you want handling a big job. We have a couple more items to be done at a later time, but we will most definitely be using them again. Side note, we live in an historic district home, and we have neighbors interested as well. The work compliments the historic design. Great experience and thanks again Kevin and Mario!!

We purchased three retractable screens for our patio from Kevin. The screens are completely framed…read morein with a bottom bar. Kevin has been fabulous to work with and it has been the best purchase we have ever made for our home! It was a bit expensive, but worth every penny!! We now love our patio and can use it day and night. We had to stay inside when we were getting eaten alive by mosquitos. Next we found out our daughter was allergic to bee stings, so we stayed inside. If it wasn't mosquitos or bees, it was the evening moths flying around our heads. The screens allow us to control the amount of sun, heat, wind, and stop the flying bugs and crawling critters that came onto our patio and into our house. We love sitting outside in the morning on our shaded patio. We can now dine outside without annoying pests. We regularly open our patio doors for fresh air. It has been a fabulous way to enjoy the outdoors and expand our living space. Kevin is a meticulous contractor and we could not be more pleased with his product and service. Highly recommend!!!

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

We were very happy with the options and price Royal Covers gave us for our patio cover. The colors…read morematch perfectly with our house colors, and even my neighbor who sees it over their fence commented on how pretty it is! The whole process was smooth and communication was great. We loved that their electrician came to put in the ceiling fan that we purchased seperately, and ensure that everything was to code. He and everyone else was great to work with and very respectful of our home.

Doing business with A to Z Shades and Shutters was a pleasure from start to finish! Marco came to…read moreprovide a quote on an awning, and when I learned they install blinds, I asked him to provide a quote for our patio door as well. Their prices are very competitive and because they are a Sun Setter company, you know the products are great quality. Fernando and his team member came to install both the awning and blinds within the anticipated time frame. When he learned a special bracket was needed to allow the awning to work properly, Fernando returned the next day, as promised, and finished the project with excellence. I love both the new blinds and awning, and look forward to years of enjoying their beauty and practical purpose. I highly recommend A to Z Shades and Shutters!

Fernando and.his crew are top- notch experts in design and installation of outdoor shades. He did…read morea fabulous job for our "Arizona Room" at a very fair price. His crew was meticulous in the installation of the 2nd component in our outdoor patio. He has our highest recommendation.

I got a rectangular shade sail to help shade my pool and to help keep my neighbor's Ficus leaves…read moreout of my pool. The shade goes from my house to about a foot inside of my property boundary wall. It's doing a great job and seems to be creating cooler pool water. It is extremely durable and has been tested now by two major dust/monsoon storms with high wind. It handled it like a champ! No issues at all. The Outside Shade company is a local family owned and operated company with several members of the family involved in the business. They were always very quick to respond to all my questions and were great to work with all the way through the project. I love being able to support a local family owned and operated business! I highly recommend The Outside Shade Company and their shade sails!

I have called twice to make estimate appointment with no call back. Then they canceled my…read moreappointment twice in the same day. Wasted my weekend waiting for them. I don't usually leave a bad review but this business needs better management!

UPDATE: After this review Ron called me up and we had a…read morenice conversation about the shades and our miscommunications. He has been very responsive and has been out to the house multiple occasions to fix the shades and make the product usable again.

We absolutely LOVE our new awning! It provides excellent protection from the sunlight and is easy…read moreto use. The workmanship is very high quality and the color we chose looks terrific with the desert landscape. Thank you Ron Sanders and team for the great job!

The awning bag on our new to us 2003 Coleman Niagara was worn out and zipper was broken. We found…read morethis wonderful small business in Mesa, AZ that made us a new bag. The cost was very reasonable and far less than a brand new awning. Highly recommend this business. I've attached before and after pictures.

I am extremely happy with the service provided by Cutting Edge Sewing. At a recent event, the aged…read morestitching on my canopy pulled apart and I needed it repaired ASAP. I contacted the owner who arranged a time for us to meet so that she could see the piece to understand our repair needs. We came to her place of business where she quickly assessed the best way to repair the canopy so that it would function for at least another demo season. She proceeded to competently stitch the canopy and we were on our way 20 minutes later. Most people would be intimidated by a 53' canopy, but Tatiana didn't even bat an eyelash. I'm happy to report we got the canopy up at the event and everything looked great while also holding strong. Thank you from the Harley-Davidson Motor Company for helping us in a pinch!

All Pro Shade Concepts is the epidemy of what a company should be! Every single person who we have…read morehad the immense pleasure of working with from scheduling to installation are absolute gems! I have never in my life experienced such amazing customer service! Not to mention that the product is top of the line! FAR SUPERIOR than the other companies products I had come out. Thank you Eric, Ben, Ray, Nora and EVERYONE else who worked on our project! You're the BEST! Don't waste your time looking at any other shade company, call All Pro Shade Concepts! Ya, I know, that last line sounded like a commercial, but I'm serious! You will not regret it!

Contacted them for shades for our patio. Salesman Mike O, came out to house took measurements and…read moregave pricing. Shades arrived in 6 to 8 weeks. The install crew led by Eric and his team of Brandon and Jolly were excellent. The install was over two days, as we were waiting for the remainder of order. They always showed up on time, and left job site clean. Not the cheapest , but materials and workmanship appear to be quality. These were just installed, so I will do an additional post if problems develop. Would recommend.

Wish I had read the reviews last year. 5/23 /2022 I ordered a couple of awning supports. month…read moreafter month same ol bs. "They haven't come in yet" Then I get a call 3 weeks ago from Andrea in the office saying they finally came in. I told her it would be a couple of days before I could get and she said no problem. I have gone by twice a week for the last 3 weeks and nobody there. It even looks like they cleared out. Nobody ever answers the phone or returns emails. Shady as it gets. I will be calling on his contractors license next. I gave one star because they wasn't anything lower.

My mother gave a down payment in January--check was cashed the next day. She passed in April, and…read morewe were told supplies had been ordered, were sitting on a ship in some port, and the job would be done in July. Not ONE of the numerous phone calls that my brother and I made have been returned. Now it's November, and we are here in Mesa to sell the house. We no longer want a new awning, as we won't see that return when we sell. My brother has gone to Bill's location three times, and has been told a different lie each time. The office women even yelled at him (great customer service!). Today, he was told they couldn't return our money, so my brother said we'll just have to go to court. This comment was met with little more than a shrug. It's pretty sad that companies like Bill's Awnings steal money from, and take advantage of, old people--even after they're dead! They have no intention of actually doing the job. If you're considering giving this company a down payment, I would think twice. They're probably just using your down payment to meet their payroll. I wonder how many other people have had their down payment stolen from them. More importantly, I wonder how these people live with themselves.