Never again Last…read moreyear, we purchased a Smith Brothers sofa from Hollberg's Furniture.Within days of delivery, feathers began poking through the seat cushions. These were not soft down feathers but duck feathers with hard quills that penetrated the fabric, leaving sharp feather ends sticking out of the cushions. We paid extra for the upgraded "down" cushion option. What we were not fully aware of at the time was that the filling is only about 5% down, with the remainder consisting primarily of duck feathers. When we contacted Hollberg's Furniture, we were told this was normal and that the feathers simply needed time to settle. We accepted that explanation and waited, but the problem continued for months without improvement. Eventually, after a year of them stalling, the store ordered cushion liners to address the issue. However, rather than arranging for installation, they provided the liners to us and expected us to install them ourselves. I attempted the installation, but it proved to be a difficult and time-consuming task. When I asked the store if they could send someone to perform the repair, they refused and instead gave me the phone number of someone I could hire at my own expense. What is most disappointing is that this was a premium sofa with an upgraded cushion package that cost extra. We expected a higher-quality product and a higher level of customer service. Instead, we spent months dealing with feathers poking through the cushions and were ultimately left responsible for implementing the fix ourselves. The overall experience fell far short of our expectations. Based on the product quality issues and the lack of customer support, I would not recommend purchasing from Hollberg's Furniture.

I ordered two Hancock and Moore sofas and received them ten months later…read more They are poorly made, all the cushions are uneven and the frame is skimpy. Hancock and Moore has reputation for high end furniture. What a disappointment. The manager/owner of Hollberg's is not for the customer, only for their money. She sided with H&M and refused to exchange or accept a return. She even gave me a lecture that I should be more responsible with my purchasing decisions. Buyer beware. The employees are extremely friendly and pleasant UNTIL something is wrong. Then, they don't know you.

We had excellent service at the Fayetteville store. Tina worked with us to get the mattress best…read moresuited for our needs. We bought a mattress and bedroom suite and it was delivered, set up and took away old mattress just 3 days after the sale. We were impressed with the delivery and set up AND such a comfortable mattress . We would recommend giving them an opportunity to serve you as well as supporting a local business man. P

wonderful & very efficient service. we were in and out with the perfect mattress! best prices we…read morecould find, second time purchasing from them!

It is my experience with showplace furniture that they have a very competent and personable…read morestaff.And they made a large effort to accommodate my style preferences and my budget. They\nWere also prompt and very careful with the delivery. I appreciated greatly their patience.As there was much that I did not understand about different types of furniture.I highly recommend this store.

Disgusting, Dishonest, worst experience. They have no respect for your home when delivering. They…read moreLIE and say no adjustments can be made if you use snap finance which snap said you definitely CAN and they ended up doing it thankfully. Show Place DAMAGED my furniture AND my home when they delivered and LIED about that as well. The dishonesty is DISGUSTING AND SHAMEFUL. Complete TERRIBLE EXPERIENCE and I have bought brand new furniture using snap more than once at other furniture stores and have never had such an experience. I advise you TO SHOP ELSEWHERE. This man is NOT A MAN OF HONOR. Shameful behavior! Nightmare experience! And Joseph(the owner) FORCED me to keep pieces of furniture he brought to my home that I did not EVER ASK FOR OR WANT! AND MADE ME PAY FOR IT THROUGH SNAP! So dissatisfied!!! They also have IN SMALL BARELY SEEING TEXT AT THE BOTTOM OF INVOICE "No return no exchange" and make u sign this invoice with telling u it's just "to show we delivered the items" when they didn't even deliver everything yet! SHOPE SOMEWHERE ELSE!

They have a great selection, but prices are a bitt too high…read more When I consigned my stuff, they were not that welcoming and I was not consulted about a collection of Lenox china that they sold for a low price.

Service is incredible. A large collection of various accessories and many household goods from…read moreAmati Z.

We purchased 2 recliners from Knox. When it was time for them to deliver them to our house, there…read morewas a problem. The problem was that the day before a pipe busted on our second floor flooding the upstairs and down stairs of our home. I notified them and they said they would keep the recliners at their store until we were ready for them. They were very sympathetic to our situation and assured us that the chairs would be safe and available when the time was right for delivery. We were very greatful for their help. This is a store that not only cares about the furniture they sell but also to the people they sell it to. I highly recommend it.

Chair was awesome from day 1. After4 months it would not…read morerecline. Called store and they sent repairman same day of my call Can't say enough good things about Greg.

Great place to find doors and cabinets. You could probably spend all day in this store. Sometimes…read moreyou have to dig to find things. The one bad thing is there are no prices on anything.

Great Deals !! . Everything is in bins or on shelves but you have to search but it's WORRH IT ‼read more

The customer service was amazing. They have so many options to choose from. They have items on the…read morefloor but he was also able to show me a huge variety of options that were not on the floor. Once I described what I was looking for, he was very helpful in pointing me in the right directions to make good choices for me. I am very satisfied. Glad I went with them.

Owner refuses customers from the Furniture Outlet next door and will not allow you to test his…read moreDISPLAYED overpriced furniture. I had a family member plop down on one of his couches and we were immediately met with disrespect and rage and kicked out of the store because we 'went next door first' and 'werent allowed to sit on the $2500 couch'. He literally has a sign on the window refusing customers from next door because he's selling the same thing for 5x the price as the outlet next door. Do not waste your time or money shopping here.

I have been here for the first time and loved the place. They are lot better than branded and big…read morestores in the town. They have wide range of furniture. This 22,000 sq ft store has been loaded with steals, deals, and great bargains. Coming from brand-new-in-a-box factory closes, over stock, discontinued items and big box floor samples, all fairly priced to meet anyone's budget. They have Albany (made in USA), ACME, Coaster, Elements, Homelegance, Washington (made in USA), Dutch Craft Mattress Company (US mattresses made by the Amish). Big Box (name brand) mattress floor samples & 30 day tryouts like: Sealy, Serta, Simmons, and Stearns & Foster. If you are in the area have a look and you won't be disappointed.