Our flooring experience was absolutely superb! From the friendly staff inside answering our many…read moremany questions (thank you Michelle) to the installers that came out and worked diligently to have it completed within a timely manner, they were all amazing. I will recommend them every chance I get. We love the look of our floors.

They were so unprofessional. Sloppy work I had them come back to fix gaps I found (hardwood…read morefloors). I hadn't fully moved in yet but my furniture was set up. They installed Hardwood downstairs NOT upstairs. When I came in after they had left all my dresser drawers were opened like someone was looking inside them in the master bedroom (located upstairs). I called to let them know and they said it could have been one of the worker's kids who was a teenager that they had with them not cool. Luckily I had no valuables in the house yet. So people you have been warned.

Visited the Sharpsburg GA store to source a grout which had been used for our new construction in…read more2020. Whilst that particular grout and color is no longer available at Traditions, their Branch Manager Duaine Everett went out of his way to assist us. The new management / team at that branch is exceptional as is their revitalized showroom. We look forward to returning for both the product and the service.

Update... We picked up our tile at the warehouse and after…read moreopening the pallet we unfortunately found several broken boxes. Shane who runs the warehouse made it right- he immediately reordered our tile and adjusted our pricing to alleviate some of the unfortunate issues we had been dealing with. Review: We came here based off a recommendation to choose tile for an entire home renovation where we were using ceramic tile throughout plus more. Admittedly the selection is outstanding but that's where it stops... Salesperson was helpful only after being told we needed to come back at a set appointment to discuss options. A few visits later we finally were able to place the order. Keep in mind they do not visit site or provide any assistance in measuring. So, even after providing correct numbers salesperson called a few more times to ask for numbers again and at one point admitted to having misplaced them. And same salesperson continued having to consult with manager before moving forward... The whole process of just ordering was more complicated than expected, invoices so hard to read that we all had to ask for clarification, lunches being ate at desks while we waited for assistance, paying half up front ($7000+) and before even picking up the tile asked for full payment ($7000+ more) before my Construction supervisor could leave with a few items and finally after trusting the correct amount of underlay material was ordered after giving total square footage of home and then finding out we needed several more rolls because not enough was ordered costing us a few more thousand dollars .... As you can imagine this hurts our budget for house flooring at this point. We came here thinking we were coming to the experts but we are thoroughly disa My husband and I want to support small business in the area but unfortunately with unsatisfactory customer service and poor follow through and excuses after excuses it makes it difficult.

These people are the worst when it comes to flooring in the local area, the owner Billy is not very…read moreknowledgeable when it comes to flooring and tends to have to fact check everything due to uncertainty! This store has definitely went downhill the past few years as different office personnel have filled positions with lack of knowledge or experience in the carpet industry! After a quick 15-20 minutes in store, I Will not be Returning for Business and would not recommend these were the most overpriced prices I received out of any local companies for Flooring

I have to give this company a 5 star rating after the whole experience we just received. I'm all…read moreabout seeking out new less corporate places. At first sight the building isn't much to look at I'll admit we were a bit deterred by the location. We walked inside and we're immediately greeted by a cute fluffy puppy. Haha! The inside of this place was very well kept and clean. We were then greeted by Bill who ask us all kinds of questions to get us exactly what we were looking for. Morgan answered all my calls kindly (there were many haha) the entire staff was awesome. The price at this place is UNBEATABLE. After we made our selection a couple weeks down the road we put our deposit down and someone came out to do measurements and shortly thereafter guess what, that beautiful lustrous carpet was installed by Scott & Steve. They took that nasty, never been cleaned carpet out of our newly purchased home and took care not to make a mess. These guys know there stuff . They were quick and did a fine job. Thank you Coweta flooring.

I absolutely LOVE this place. It does not look like much from the outside, but the deals are…read moreAMAZING on the inside and the furniture is TOP NOTCH and you can get so much more for so much less than you would pay for stuff that is not even close to being as nice. Outfitted 2 1/2 bedrooms and got a tv stand (including 2 sets of mattresses) for $2000. I would have paid more than that for just one bedroom set anywhere else and not gotten as good quality as I did here. They are SO nice and will order whatever you need if they can.

Avoid Custom Closets of GA - Dishonest, Unethical, and Unreliable!…read moreI hired Custom Closets of GA in January 2023 and paid a 50% deposit ($5,900). Initially, they were professional, but after construction delays on my home, I had to pause the project. When I asked the owner, Jamason, if I could cancel due to budget constraints, he refused, claiming my materials were already cut and stored. He insisted that canceling would mean forfeiting my entire deposit, which was completely unfair. Fast forward to December 2023, when we were finally able to install the closets. On installation day, my superintendent informed me that the closets were cut on-site, contradicting Jamason's claim that they had been pre-cut and stored. Had he been honest about this, he could have extended some courtesy to a client dealing with major construction setbacks. The installation itself was sloppy and incomplete, with exposed areas where drywall was not leveled. I informed the installer that I would be paying 90% of the balance, holding the remaining amount until final corrections were made. Immediately, Jamason called me multiple times, demanding that I pay the full amount that day because his workers had a Christmas party that evening and needed to be paid. He mentioned he was leaving for Singapore for the holidays that night and needed the guys paid before he left. I'm not sure why any of that was relevant to me--at the end of the day, a job should be completed fully before final payment. I trusted him to finish the work, but of course, he never did. Till now, Jamason has not personally come to inspect the work or offered a viable resolution. When we finally moved into our home in December 2024, I noticed that one of the closets was missing an entire column of shelves that I had paid for. I contacted the company to either have the shelves installed or upgrade to a bank of drawers and pay the difference. The associate informed me that the drawers wouldn't match the original white and instead offered me a $300 credit for the missing shelves. Apparently, they omitted the shelves because a door would have swung into them--but as a paying client, I should have been notified and given options beforehand. Instead, they chose not to disclose this at all. Had I not personally reviewed the installation, I would have never received any credit. Final Interaction - Unprofessional and Unethical After the $300 credit offer, I reached out via text, the associate asked me to call Jamason directly. I politely declined, saying, "I'd rather not, thank you." Shortly after, Jamason called me and sarcastically asked, "Am I so scary to talk to?" At this point, I was already exhausted from dealing with this company. During our call, he rescinded the $300 credit, claiming they had stored materials for me--something he had never mentioned before. All materials were at the job site, so if there were any supposed storage costs, he should have addressed them upfront. I explained how unethical I found their business practices, how I was still waiting for a punch list of work to be completed, and how I had paid for missing shelves that were never installed. Instead of resolving the issue, he hung up on me. This company is dishonest, unprofessional, and lacks integrity. They fail to communicate, refuse to take responsibility for mistakes, and do not honor their commitments. If you value honesty, professionalism, and quality craftsmanship, I strongly advise you to take your business elsewhere.

After living over two years in a house where all the closets were built by Custom Closets of GA as…read morewell as cabinetry in the mudroom and pantry, I can now fully appreciate the poor quality and design of the products. Poor installation and the design is the worst. Nothing fits, completely impractical we will be redoing in the future with another company.

I found this furniture store by accident, but I'm really glad I did. The guys there are very…read morehelpful and the prices are really good. The sell the same exact stuff as some of the other "BIG" stores in town but for a good bit less. I saved about $400 on my purchase and thats great! :) The manager said they have another location by the Bowling Alley, but I have only been to the one by the Water Tower... I like dealing with Local Businesses whenever I can.

Good customer service and will negotiate a good price! Good quality furniture and some products…read moreare in stock.

Sold us her kitchen design, which wasn't really feasible, and then never called us back after…read morenumerous attempts to contact her. Don't waste your time.

We are renovating our house and came in contact with Hope Vanazant @ HMS design for out cabinets…read moreneed. Without any exaggeration, she delivered more than promised or more than what was in contract, at much affordable price and with high quality. I was impressed with her professionalism as well her vision for every single items in detail. She really made our kitchen looking not only better but more functional