I'm so glad the outlet moved from Katy to Stafford! Every time that I've visited, the staff are…read morefriendly and helpful. You can also create a "wishlist" and the employees will reach out to you if one of the items becomes available. Also, if you're browsing around the store and come across something that interests you, the store will hold the item for you for 2 hours. The inventory can be hit or miss depending on what you're looking for but it's worth checking out if you're in need of nice furniture at a great discounted price!

I walked in and walked the whole store, looking at everything and the sales people there never…read moreapproached me never said a word. As I was walking out a young Hispanic lady was walking in with her three little kids. She looked like the type that is well to do. From across the store, the employee spoke loudly " hi welcome in," signaling her willingness to help her. I was walking out that was her opportunity to at least say thanks for coming. Her and her coworkers silence did say Black people don't matter. I'm in the market for quite a few things, but I don't put up with crap like this.

Great furniture location! I randomly stumbled upon this store from a Facebook ad, and decided to…read morecheck it out since I just moved to Houston and needed a couch. They had a great selection of furniture with a wide variety of styles too. It seems like they have a good amount of stock, I was able to get next day delivery. At the store, Elif was the nicest! So helpful and kind, and she was able to get me and amazing deal. Definitely recommend checking out this store if you need some furniture in the Houston area!

As an update to my previous review, I did make a report to the Better Business Bureau and received…read morea message two weeks later that the business did not respond. I have notified the ASY that I am cancelling the order and the payment. I'm not sure what customer service is like in store, but definitely do not order from their website.

My experience here was positive. Malik greeted me as soon as I walked in and assisted me with…read moreseeing the living room set that I saw online. He was personable and knowledgeable about their inventory. He was patient and showed me the various options available. He looked up my account and was ok with me not purchasing anything that day. After researching other options for several days, I returned to buy the sofa. (No accent chair since it was too pricey) Malik was there and promptly secured my transaction and delivery date. With the winter storm, they called me to tell me my delivery would be delayed two days and then I discovered they had an old address. I called customer service to update the delivery address and that went smoothly. Delivery day came and they were a few minutes late after the 10a-2pm arrival time. The guy refused to remove his shoes upon entering my home which was a bit annoying because we have brand new carpet upstairs. Regardless, he and his partner quickly unloaded and set up my sofa without incident. I'm thankful for their assistance. Delivery cost me $89.99. I appreciate the company calling me after the delivery to follow up and see how everything went.

1-Star Review - Unsafe Delivery & Incomplete Resolution…read more I had a very disappointing experience with Rooms To Go regarding a recent dresser delivery. My delivery was scheduled between 3 PM and 8 PM, but the team did not arrive until around 10 PM. I was told I would receive a 30-minute call ahead, which never happened. Because of this, I paid someone to assist me who had already left, resulting in unnecessary out-of-pocket expenses. When the delivery team arrived, they refused to place the dresser just inside my home and instead positioned it in a way that blocked my entry door, creating a serious safety concern. When I attempted to resolve the issue, the supervisor was dismissive and unprofessional. To their credit, the company did reimburse me $60 for the assistance I paid for. However, they are now attempting to charge an additional $129 just to place the dresser inside my home during redelivery -- even though this is a correction of their failed delivery, not a new service. I am still waiting for a proper resolution. Attempts to resolve this directly before posting were made in vain. At this point, I would caution others to be aware of delivery practices, lack of communication, and additional charges that may arise even after service failures.

The best kept secret in Houston. Icon furniture has to be the absolute best place to buy furniture…read moreright now. They have have a huge selection of styles in store and they also have a website where you can visit and look at the other excellent furniture that they can order for you. The salespeople are very kind and they aren't horrible vultures. I get it, some places reward that behavior and those sales people have to do their job.. but this is a wonderful small family owned place and I'd shop here before going anywhere else ever again. I'm posting some photos of the showroom, you can see the selection is unique and interesting, a breath of fresh air after visiting other stores and finding nothing but tacky furniture.

A great family business. Sushan was awesome from Assistance with Multiple selections to delivery…read more Delivery was quick and the guys were great with getting a huge sectional upstairs without any nicks. I highly recommend the business.

Came in looking for bags of whole bean coffee and purchased a few and one bag of ground coffee…read more The ground coffee was bourbon pecan for my wife and it was just average, not a lot of flavor. I ground some Space Cowboy Sightseer Coffee beans and brewed a cup....it tasted better, 4 stars. Picked up a bag from Dallmayr home Barista Coffee, haven't tried these yet. Everything I looked at seemed to be getting close to their "best by" dates.

If you're looking for a variety of items be it drink or snacks from all around the world, you may…read morehave a chance of finding something that you've been wanting here! There is always a large variety of snacks at World Market that can't be easily found at your local grocery store or ethnic market, which makes this place special. There are aisles and aisles of snacks from Italy, Germany, Japan, Taiwan, Korea, Hawaii, and much more. Not only do they have cookies, chips, noodles, chocolates, candy, syrups, baking mixes, dry pasta, tinned fish, oils, coffee, teas,and jams, World Market has a very nice selection of wine and beer. There's also a dedicated section to kitchen goods including cookware, utensils, glassware, and plates. If you're looking to find a gift, they have bath and body stuff, a small selection of clothing, pillows, some furniture and home decor, and seasonal items. I always have a fun time whenever I'm in store because I end up with something new and never knew I needed (or wanted, haha). With friendly employees that are willing to help whenever needed and some sweet deals that roll into my email, World Market is totally shop worthy. Occasionally, I find a few items that are expired and still on the shelf, so be cautious and look for dates. The clearance rack is also so-so but maybe if you're lucky there will be a nice find there. Grab a basket or a cart and go around the world!

Great furniture at great prices. I don't have time to shop around so I do all my shopping online…read more They were very accommodating and took my payment and answered my questions all over the phone. Although it's risk at buying a couch without seeing/feeling it in person, it's beautiful and worked out great. Like other reviews, I had a delivery issue. My delivery showed up at midnight instead of the time frame from 5PM-8PM, but he assembled it for me (just putting on the legs), which was a nice touch since I was expecting to do it myself.

I spent alot of money here purchasing a sectional recliner, two beds, and a dining table. My…read moreproblem is with my recliner and lack of help after it broke within a year of minimum use. The problem was that it was an ashley recliner that was poorly assembled. The wood panels were in the wrong place and nails were hanging in mid air. I contact furniture to love to get the warranty started in April. As time passes, I don't hear from them at all, and they didn't respond to even one email. When I call them, all they can say is that the owners know and they are working on this. It's now August and I still have just a broken recliner and haven't heard from them at all. After multiple attempts to call and fix the problem, I've given up. Terrible business practice.

Be careful purchasing a mattress from RTG in Stafford. On our initial purchase of a mattress, they…read moreoffered a "free" mattress protector. When we had to take advantage of the 90-day sleep guarantee, we thought it would be an even trade with owing just the restock and delivery fee. In fact. We found out that they marked up the original purchase to cover their "free" mattress protector and ended up paying nearly $300 on their mattress guarantee. It is deceptive practices on their part. The manager reacted by laughing it off. Buyer beware!

Called in to ask questions about furniture, sales associate blew me off and tried to rush me off…read morethe phone.

Sophie's Upholstery does beautiful work. Prices are reasonable…read more I highly recommend this company.

Another company quoted me $1400 to fix the zippers on my Zgallerie Ventura couch. They also said it…read morewould take a month to do. I came here for a second opinion, she fixed it in 3 days for only $450. She and her team are so kind, the customer service, and experience was absolutely amazing. You can tells she's genuine and not trying to rip people off. I'm so appreciative