was quoted that there would be a charge for emergency service on weekend which was very steep. was…read moreNOT told there would be any additional charges. After the service person was here for 15 minutes max he left and said that a charge would come via email. He never mentioned additional charges. we got the email invoice and was charged more than $200 for his untangling a chain. we called to dispute this charge and were told too bad. They agreed that they never mentioned additional charges beyond the quoted $350 when we spoke. They started yelling about how long it took to get here fighting traffic even though they arrived within a half hour of our original call. Very disappointing that we were charged $555 for 15 minutes work. I do not recommend this company. Was paying invoice and was told the cc service charge was 4% even though service person said it was 3%. Scam.

Okay - venting... I called a few companies for an annual contract for my heater & a/c. Since…read morethey're less than 3 years old, I just wanted a cursory check & filter cleaning for the a/c in the spring & the furnace in the fall. I decided to go with TLC, a small, local company rather than a large business. I spoke to Patty at TLC last April and was quoted a price for what I thought (since I asked for annual contract pricing) was for 2 visits and a lower price should I need any additional service. The a/c check went fine and I paid $325 thinking it was for an annual contract. Yesterday was my furnace check. I called at 10am and was told a service person would be here by 12:30-1:00. Well...it was after 2:00. No big deal. Sean cleaned the filter & checked my gas fireplace (2 years old). It took about 1/2 hour. He then asked me for $325. I couldn't speak. From my spring phone call with TLC, I thought I had an "annual" contract that included the spring & fall visits for a total of $325 - not $650!!! Totally outrageous. $325 for 1/2 hour?!? I could have done this work myself. Live & learn. Oh - when I looked at the contract emailed to me in the spring, it had expired, so I couldn't even review the original paperwork. Make sure you get the contract mailed to you. Don't let TLC rip you off. And Sean (service guy) even solicited side jobs for himself, saying he moves outdoor furniture for TLC customers and helps with small jobs. No thanks! I work hard and am so upset with having to pay so much for such a small job. It's crazy.

I own three homes in West Cape May. Two of them had 2 zone HVAC systems installed by Richardson…read moreHeating & Cooling. This summer I had an issue at one of the houses related to excess condensation around the vents and a musty smell inside the house. These issues resulted in the loss of an $11,000 booking. I called them to investigate and they came back to me with a $4,700 quote to fix the issues. This didn't sound right so I called another contractor and they fixed the issues for less than half the price but more importantly they pointed out that the issues were caused by Richardson and their poor initial installation. It was also pointed out that all four zones are improperly sized and very poorly installed so I will continue to have issues. When I called Richardson's they were defensive and wouldn't even pass my concerns onto the owner and I was told the owner couldn't be reached. The units are over sized, the duct work is undersized, the line sets were improperly installed, none of the condensate lines were run out of the crawl space, the list goes on and on. I might be looking at a $60,000 expense to reinstall 4 zones of HVAC. Stay away, they don't care about the quality of their work. The new contractor even said they do work poorly but know how to cover their tracks so the issues don't show themselves right away and by then it's too late.

My heater was acting up so I called Richardson because they installed the unit. I was told the heat…read moreexchanger was going bad and I would need a new unit ($7600) the week before Christmas! Didn't seem right to me so I called the manufacturer (Carrier). They told me that an aluminum heat exchanger had a 20 year warranty and if it had the stainless steel heat exchanger that has a lifetime warranty. My unit is six years old. Carrier recommended an affiliate contractor. They replaced the thermostat in the house and the unit is running fine. Richardson's people never even stepped foot in my house. Beware, they just want to push new units

Ron just replaced all of our water lines with Pex. Cut everything out and replaced it all in one…read moreday! Removed all the old cpvc from our premises. We will definitely be calling again for our future plumbing needs.

Called Mr. C first thing on a Thursday morning, said he'd swing by that afternoon to check on my…read moreHVAC - told him I had a burning smell in the house. True to his word he showed up around 4pm and started by inspecting my central air unit. When he didn't find a problem with anything there, he walked my entire home, went into the attic and checked out the crawlspace- when he couldn't ID the exact problem in my home he ran a gas analyzer just to make sure no CO or other toxic gases existed. I will hire Ron again in a heartbeat - he cares & goes the extra mile to make sure you're home is safe. Thank you!

Preventive maintenance on the boiler Walt did a very thorough and efficient job checking everything…read moreout. I highly recommend using Broadley's!

the absolute worse company i have ever dealt with. called for a bathroom sink leak, was told it was…read morea hose, leaked a couple days later and was told it was a defective hose they put on then after installed they tell me the faucet is bad, they then quoted me $700 on top of the hoses i paid $450. melissa did nothing, i believe the tech stripped my faucet. calling another plumber who couldn't believe it. never again

Service contract with this company to do semi annual maintenance. They did filter replacement…read morepictured. Called for another service the technician stated that was the wrong filter, " must not have had the right size". Not only is it the wrong filter size it leaving unfiltered air into the system it's placed on the wrong place. Filter should be in filter box. Gerry Palermo stated that's the way we do it.

jared and ben were both outstanding during our recent plumbing issues ! thanks to jared who figured…read moreout that we had a leaking roof and not a plumbing issue. although we now have a $25,000 repair we would not have solved it if it were not for jared... chip keating

Shore Air installed a new winter/summer unit in my 42 foot Mobil home, they did a great job with no…read moreproblems after 4 years

Jersey Shore Heating and Air did an exceptional job and offers very fair pricing for AC work. Tech…read morecame to try and get my AC working and found compressor dead on arrival. Tried to revive it to get me cold air that day knowing that I needed a new unit. No high pressure sales, very honest. Got a new AC unit installed very quickly, even stayed very late in the day dodging rain drops to get it installed during the summer heat! Will definitely call on them again for all future AC needs.

As a new homeowner in SIC they have been super responsive helping us with a broken dryer vent and a…read moretoilet issue month 1. They are very responsive and we have engaged them to provide our regular maintenance. Good people, friendly and knowledgeable. Highly recommended them.

Cj and the rest of the Mathis-Salfi crew are always friendly, personable, and professional. When I…read morepurchased my home in Avalon in January of 2017 they were recommended by a friend. I was remodeling my home and they replaced my hvac unit on the first floor and did a great job. They were clean, on time, and on budget. When my upstairs unit failed, they replaced that too. Since then they have fixed leaking sinks, winterized my outdoor shower, repaired my outdoor shower, and repaired a valve on a bathroom shower for me. I am grateful to have a great company I can count on.