Professional, fast service to update furnace and AC in home. Went above and beyond to ensure the…read morejob was done right. Appreciated the speedy help as it was cold outside. Highly recommend Custom Comfort!

when my furnace went out, I called Custom in Norton to come out It was 120 dollars the blower was…read morenot kicking on it was probably the capacitor or a stuck blower fan it is an older furnace that has always worked great the two men came out looked it over and said it was the motor or something else did not even try to find the problem all they did was try to sell me a new on for 3,600 dollars they could install it the next day it was 20 degrees outside I asked them to try to get going they tapped something it came on the next day it quit again called them and the manager said it could not be fixed and offered the 120 dollars off on a new one I went online which told me to spin the fan to loosen any obstruction it might have working perfectly for a month now they basically just sent out the two men as sales people which cost me 120 dollars to try to sell me a new furnace What a SCAM

This company is wonderful. They are efficient, trustworthy and are satisfaction driven. We are…read moregoing to use them over and over and over.

My A/C was out for over a week when I called. Mr. Elsass sized the equipment up to a 3-ton unit and…read moreit still was a great price for a well-known brand name machine. Josh and Aaron were the installers, diligent and professional. Good folks at the office to handle my calls. I highly recommend Elsass.

Recently had my home air conditioner worked on, it has been giving me problems for a while…read moreBarberton Heating and Cooling was a little late because they were awfully busy but they still managed to make time for me and they were worth waiting for, instantly found the problem and fixed it, reasonable rates and will deal with them again

From the owner: Emergency Service provided on Saturday and Sundayread more

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

I had a pleasant experience with Taylor servicing my a/c unit. He was thorough in his explanation…read moreof what i needed. Also, he was able to fix my problem with the hose leading from the a/c to the drain. Thank you Taylor for excellent customer service!!! G. Greathouse

On Tuesday May 5,2026 Blind and Sons technician Jesus Martinez came for my…read moreAir Conditioner inspection. Jesus was very professional and knowledgable and provided excellent service. I recommend that he receive a five star review for quality service.

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.

they refused to complete the installation and complete the job. I called numerous times email them…read moreand no response. They left my air condition not installed properly and I to and they will refuse to even acknowledge me or returning a phone call I wouldn't recommend them to anybody a job for

Called for boiler repair thru Angie's list. Promptly came and inspected the job. Quoted $850 and…read moreasked for a deposit for work the following week. Did not show up. Did not call or return messages. Don't call them and don't give them any money until the work is done and someone else has inspected the work. Taking them to small claims court.

Echols remains our ONLY choice for HVAC service! Today Josiah was our maintenance tech, and he was…read morepurely a delight! Efficient, knowledgeable, showed me exactly what was done and why, was courteous and respectful, and has a great sense of humor. He was able to solve a mystery with our old thermostat, and replaced it in no time at all! I will ask for him next time. On a scale of 1 to 5 stars, Echols and Josiah are both a 10!!

10 stars! Outstanding service. Highly recommend the Echols team for new product installation. As…read morecustomer friendly all involved in our new Carrier Infinity furnace and A/C installation we would assume their repair team is as good as it gets too! Thank you for surpassing our expectations.