We have had some furnace problems in the past, and they were good. But when our furnace went out…read moreduring this extreme cold, they were wonderful in getting our new furnace installed, the next day!

When my furnace went out... I called and got ahold of shanklin.. they set up a free estimate... saw…read morewhat I had... made recommendations without pushing... when I was approved, they gave me a time and date... the were on time very respectful... the guys showed up and started immediately... no waiting for an hour.. they came in and took care of business... even loved on my pups... very informative and didn't pay me no mind when I had like a million questions.... love the new furnace and A/C... when they pulled the old furnace they found broken fins... thank you again shanklin...

This company was a pleasure to do business with. From my…read moreinitial call ,to the tech that came out ,to the payment after my new furnace install everything was perfect. They were all professional, prompt and informative. Cleanup was great. I would give them more stars if there were more available. Happy with price.

We moved back to the state and had a new furnace put in by the same people on the old one because…read moreit's all we knew. Everything went wrong because of wrong insulation we have a home warranty we bought so we called and East Ohio came out. They fixed it and then were out again twice to work on our air. I am a GC and your co. Is only as good as your employees. There's are fantastic. Especially Matt. Being a contractor I wa curious and hung out with home the entire time. He's clean efficient and thorough and we couldn't be happier. We are going to be building a new house across the street from where we are and will be calling these guys for our new system. In a world of just "good enough" glad to see pride in one's work and a job done right.

I used this company for furnace repair. They were prompt, friendly and priced fairly. The person on…read morethe phone was excellent. The technician that came was courteous and knowledgeable and identified the problem immediately. I would recommend this company.

I had a very disappointing experience with Carl's Heating Air Conditioning. The technician was…read moreunprofessional in their demeanor, and seemed unprepared for the job.

It's a holiday and my AC which was installed late last year had a minor malfunction. I called…read moreBernard and Jarod was here within an hour. Fair prices and great service. Thank You Bernard! .

I cannot say enough about how great of a job this company did. From the beginning with the deal we…read morewere given to the installation, it was efficient iand professional. The deal that we were given had ended, but there was a grace period for signing and they allowed us to still take advantage. So, that was the first great moment. When it came time to install they did it quickly and efficiently and were finished well before we had expected. They walked us through the finished installation and it was beyond our expectations. The work was impeccable and clean and quality. We would definitely use them again and highly reccomend them.

I am writing this review to formally express my deep concern and disappointment regarding S & S…read moreHeating, Cooling & Sheet Metal company's refusal to provide emergency service for a furnace they installed in my home in 2010. Despite the fact that their team originally installed both the furnace and air conditioning unit, when I called their service number on 10/23 /2025 I was informed that they would not dispatch a technician to address a complete heating failure--solely because I did not contract with them for the annual maintenance checkup. This decision is not only unacceptable but also irresponsible, especially considering the circumstances: * There is currently no heat in the home. * Two senior citizens reside in the household, both of whom are vulnerable to cold temperatures. * The forecasted temperatures for the coming week are between 40°F and 50°F, posing a serious health risk. As a home owner, I understand the importance of service agreements and preventative maintenance. However, denying emergency service to a long-standing customer--particularly one whose equipment was installed by their company--due to a lack of annual checkup participation is both unethical and contrary to the principles of customer care and safety. So, if you need to replace your furnace or A/C, I highly recommend you look else-where for a more compassionate company.

April 21 after noon my furnace stop working.Called S&S heating for help.After few minutes received…read morecall back and tech was on the way. He spent about 1 hr and we have warm home again. They install my crane A/C just want to say service is superb Never will call anybody else. Thank you guys. Albert Markiewicz

Cody called ahead of time and was very prompt. Was very professional and worked quickly and did a…read moregreat job. I love Quality's $49.00 specials in this time of inflation. Explained everything he did and changed the filter. Thanks, Quality!

Had our furnace out go, called and left message with someone that answered the phone, left details…read moreand was told someone would call me, Never did call! Called back the next day asked about a blower motor that was needed and repairs. Didn't really seem too helpful. Maybe someone else might have better luck.

Echols remains our ONLY choice for HVAC service! Today Josiah was our maintenance tech, and he was…read morepurely a delight! Efficient, knowledgeable, showed me exactly what was done and why, was courteous and respectful, and has a great sense of humor. He was able to solve a mystery with our old thermostat, and replaced it in no time at all! I will ask for him next time. On a scale of 1 to 5 stars, Echols and Josiah are both a 10!!

10 stars! Outstanding service. Highly recommend the Echols team for new product installation. As…read morecustomer friendly all involved in our new Carrier Infinity furnace and A/C installation we would assume their repair team is as good as it gets too! Thank you for surpassing our expectations.

8/13/25 Zach came to…read moreservice our air conditioning today. He found the problem and was able to fix it immediately. Zach was friendly and professional. We are now cooling down again. Thank you Zach The Stovalls

I have dealt with Lakes for years, in fact now my entire family and our entire Condo complex uses…read morethem as their service provider. I asked to have a new thermostat put on, i have all the connections, for smart one, . When i called to have my air serviced i asked if the guys could do it, they said no problem , never mentioned a chare. The techs get here and now its $117.00 that is unfortunate they put my new furnace and air in, including a dehumidifier , after spending thousands of dollars .... it would have taken them 10 minutes