Charged Nearly $2,000 Over Quote -- Breach of Contract, Legal Action Pending…read more We were quoted $4,459 for our project, which we accepted despite our budget being lower. We even cleared the entire space beforehand to help expedite their process and reduce costs. However, we were shocked to be charged over $6,400--nearly $2,000 more than agreed. We understand it's not always going to 100% reflect the quote, but there was no prior notice or written approval of extra charges. When we questioned the overage, they claimed they gave us "their most generous discount to date," which was misleading and unacceptable. We disputed the charge with American Express, but were told the final bill they gave us after the work counted as "written notice," despite no prior communication about the increase. This is unfair and contradicts their own contract terms. After consulting with an attorney, we were advised the company is in breach of contract. If they do not refund the overage and honor the original quote, we are fully prepared to take legal action. This review is a final effort to resolve the matter before going to court. Future clients, proceed with caution--get everything in writing.

Ryen's team did a great job on my closet! They were super quick and efficient and came with…read moreeverything needed to completely organize my disaster of a closet.

I cannot recommend Sort It Out San Diego enough!…read more Jen and Tori are an incredible team. From the moment they started, they were super professional yet so personable and kind that they actually made the process enjoyable. I was a bit nervous about showing someone my clutter, but they immediately made me feel comfortable and completely non-judged. They are incredibly efficient and flexible, working around my needs to create a system that actually works. The final product is amazing--I feel like I can finally breathe in my space again, and a huge weight has been lifted off my shoulders. I feel so inspired to tackle the rest of my home now! I will definitely be using them again :)

Jen and Tori and spacial geniuses! We moved from a 3300 sq foot home into a 1200 sq foot craftsman…read more They helped us organize and maximize the space we have now making it super functional. We couldn't be more pleased with the results!

I cannot recommend this team highly enough. From the very first consultation, they brought a sense…read moreof calm and clarity to what felt like an overwhelming project. What sets them apart is their ability to create systems that aren't just aesthetically pleasing, but truly functional and sustainable. They didn't just move things around; they listened to how our family actually uses the space and designed a customized flow that works for our daily life. Why they deserve 5 stars: * Professionalism: They arrived on time, stayed focused, and managed the entire process with incredible efficiency. * Attention to Detail: Every drawer, shelf, and container was labeled and organized with precision. * Judgment-Free Approach: They made the decluttering process feel empowering rather than stressful. If you are looking to reclaim your space and your peace of mind, do not hesitate to hire them. It is worth every penny!

After nagging my husband for over a year to clean our garage, I decided to call Ready Set Organize…read morefor help. Sarah was great and understood what we needed and the team that she sent out were beyond what we could have hoped for. They were able to take a packed garage and turn it into a beautifully organized space where I can finally park my car! Everything makes sense, is clearly marked and they helped us donate a lot of stuff that we didn't need. You guys probably saved a marriage! LOL! Thanks again!!!

Tracy was wonderful I was apprehensive of working with a…read morestranger but Tracy was a joy to work with Experienced,pleasant and full of common sense.I had a huge messy work area & she got me to throw away junk which was not easy because I tend towards hoarding! She organized everything beautifully. I would recommend Tracy & look forward to tackling some more problem areas with her. Also don't hesitate because you have too much stuff.Tracy knows how to tackle what seems impossible

Tracy was awesome to work with! We cleaned up and organized our whole garage and she gave me the…read moreoption to work alongside or to just let her get it done. I chose to work alongside and we made a great team and she offered several solutions I would not have come up with on my own. Highly recommend!

I cannot recommend Karen Brothers and Co enough. If you feel…read moreyou have lost control of your home, these are the people to call. They are extremely organized. They do not force you into buying products. They use what you have, and do what you want. I had been in a home for 30 years and moved. I had not disposed of one thing from the old house. Everything was just thrown together. I had a garage filled with things. My closets were not organized. My pantry was not organized. I couldn't find anything in this house. My house is now a dream. Their help gave me the incentive to do some things on my own. I was lost before. I know I never want to go back to that confusion. I think even if you have just a small project, this company can help you. They never forced you to give anything away. They let you make the decision. They also were not judging. The lady was so sweet. I felt a genuine connection. I thought their prices were reasonable. You do have to sign up for a certain amount of sessions after they see everything. I think this is just based on how long they think it's going to take them. I had tried a few other people. They were not as professional. My house was organized well and at a much faster pace than others. I cannot recommend this company enough.

Karen was extremely helpful with organizing my office. She provided me with really good insights to…read morekeep me on track. Hands on approach/ professional/ non judgmental I highly recommend her services

From #HotMess to #Minimalist (mostly!)…read more A little bit about me... I'm a partner in a CPA firm and feel like I am busy most of the time. My home usually gets the last focus from me. I've always leaned toward the messy, unorganized side of things in all parts of my life. I even used to joke that I had hoarding tendencies. During the pandemic, I moved into full-on hoarder mode. I had so many things piled up in my house that I couldn't get around easily. Amazon boxes were everywhere! And I hated being home. In June 2022, I decided I had had enough and interviewed three different professional organizers. As soon as Amy and I spoke on the phone, I knew we were fated for each other! She made me feel so comfortable even on the phone and I believed that she could help me overcome a lifetime of keeping things! Amy and I have been working together regularly since then (with breaks during my busy tax times). Together, we've tackled the kitchen, the bedroom, my home office, the living room, my extra bedroom (which has now become my "she shack!"), the garage, and the exterior storage cabinets. Once we emptied the garage, I then emptied the off-site storage (10'x20') back into my garage. Today, JunkMD hauled away the last of the mess and my car can finally live in my garage after 17 years!! I don't know how to express how happy I am! Amy asked me the first time we worked together what my goals were and I said to feel lighter, less weighed down by things, and for my home to become an oasis. Amy has helped me to achieve those goals and more! She is such a pleasure to work with. Her approach is to ask how hard you want her to push, and then she lives up to that agreement. I've never felt judged or criticized by her. I always feel better once Amy's been here. I can say she has become a friend - she knows my weaknesses (anything "cute" - I'm also distracted by a "really good box") but she also understands my strengths and where I want to be and she supports and encourages me in that journey. Amy is more than a physical things organizer - she also helps me get clarity and organization with my thinking, and with the emotions that are tied to the physical things. I've learned so many good habits and behaviors and am so grateful I was led to her. If you are a busy, professional woman who just doesn't have the energy for keeping your physical space as organized and tidy as you'd like, Amy is for you! She will help you develop easy habits and will encourage you in letting go of the things that are weighing you down. Reclaim your physical (and mental) space on your terms! You will be so happy you invited Amy along on this journey. As you can see, I can't say enough about how she has impacted my life. Amy really has been a life-saver for me in many ways.

I have used Amy at two different houses over the years and she is amazing. She has great energy, is…read moreso helpful and is so talented with organization! I started with one room and decided to use her for my entire house. It feels so great to be clutter free and organized. I highly recommend hiring Amy!

Review Update: After talking to Rachel, she explained that most deep cleanings don't include making…read morebeds, doing dishes, or taking the trash to the bin, so my expectations there were a bit high. She also offered to refund part of the organization fee since I decided to only do the kitchen. I really appreciate her willingness to clarify and make things right. Rachel is incredibly kind, friendly, and an absolute powerhouse when it comes to cleaning. She made my home look spotless -- every surface gleamed, everything smelled fresh, and her attention to detail in the main cleaning work was fantastic. It was such a relief walking into such a fresh, tidy space. That being said, there were a few small things that could be improved. For whatever reason, I felt like she was very rushed. The trash was left right outside the apartment without a new bag in the bin, and the dishwasher wasn't started -- small touches I've had with other cleaners in the past that make a nice difference. I had also paid for organization, originally planning to do the guest room and kitchen, but when she arrived I decided to just do the kitchen. The charge stayed the same, which I wish had reflected the smaller scope. Overall, Rachel's cleaning skills are truly excellent, and she's a joy to work with. With a little more consistency on the smaller finishing touches and more clarity in pricing, her service would be perfect. I would still recommend her to anyone looking for a deep, high-quality clean.

Rachel and Ray are awesome. Extremely happy with the experience. Very professional. On time and…read moreon budget. They busted some major cleaning out and my place has never looked better. They made things shine I could have never done. Again - can't recommend them enough and will use them again. Thank you! (but be careful of the cats ;))

The cleaning crew (Akira and Francesca) who came to the home were friendly and professional. They…read moregot started immediately after the home walk-through, and I felt at ease knowing how serious they treat their work. While they were cleaning, they kept open communication on how I would like things to be organized and disposed of; I told them prior to starting that a family member would be doing their own sorting at a later time, and they were completely understanding of our circumstances. Though their services may not fit the tightest of budgets, the end results speak for themselves. I recommend others work with Tranquil Home for their cleaning needs!

A cleaner from this company broke one of the cabinets of the hinges and it was laying on the ground…read morewhen I came home Tranquil home offered to send someone to fix and proceeded to waste about 8 more hours of my time over the course of 2 days and the handyman never showed 2 days in a row The cabinet was fully functional before it was torn off the hinges and left on the ground One of the hinges was broken and the company kept leaning on that but the cabinet fully worked The cleaner didn't even clean my sink lol Just all together a really huge waste of my time and money since I have to fix the cabinet myself I have worked with them in the past and it was fine but it's truly not worth your time when sometime could be okay or they break something in your home and leave the house dirty I also had surgery around this time and got my house cleaned due to barely being able to walk so it was insanely disappointing to have -another thing added to my to do list -an apt that was still not cleaned -more time wasted with them scheduling a handy man who was a no show twice Not worth your time Not worth your money I can only assume if they didn't want me to review them on all review sites they would reimburse me for having to get the cabinet fixed

Kris is an excellent resource in space planning. She has a keen eye for making small spaces…read morefunctional and appealing. She works very hard for her clients. As a single mom its hard to make the time to do it. Kris went out of her way to help and make our one indoor storage closet neat. She also is a grrat resource if you need quality movers and is even willing to be present so it goes smoothly. My son and I love our neat and organized home.

I was so impressed with how quickly Kris responded to my request. She helped me unpack when I made…read morea cross-country move on my own. I can't stress enough how reassuring she was that I could get through the early phases of this transition. She came out to help several times, and took away boxes for other clients to use. Loved that! Her prices are reasonable given the high quality of service. She is friendly, resourceful and very had working. I will hire her again should the need arise.

Lorri is a powerhouse. Major help in getting me unpacked and everything in my new place organized…read morelike you wouldn't believe. She left no detail spared. Amazing hard worker. Super thorough.

I highly recommend Lorri. She helped my mom and I with a large-scale home project that we needed to…read morehave done but we're putting off. In a couple of days, she transformed my mothers' home efficientl, respectfully, & with a good attitude. She made what felt like an overwhelming task, very manageable, & even enjoyable. Lorri is reliable, hardworkin, & she genuinely cares. If you need help With home organization, or decluttering- she's most definitely the person to call