Charged Nearly $2,000 Over Quote -- Breach of Contract, Legal Action Pending We were quoted $4,459 for our project, which we accepted despite our budget being lower. We even cleared the entire space beforehand to help expedite their process and reduce costs. However, we were shocked to be charged over $6,400--nearly $2,000 more than agreed. We understand it's not always going to 100% reflect the quote, but there was no prior notice or written approval of extra charges. When we questioned the overage, they claimed they gave us "their most generous discount to date," which was misleading and unacceptable. We disputed the charge with American Express, but were told the final bill they gave us after the work counted as "written notice," despite no prior communication about the increase. This is unfair and contradicts their own contract terms. After consulting with an attorney, we were advised the company is in breach of contract. If they do not refund the overage and honor the original quote, we are fully prepared to take legal action. This review is a final effort to resolve the matter before going to court. Future clients, proceed with caution--get everything in writing. read more

Ryen's team did a great job on my closet! They were super quick and efficient and came with everything needed to completely organize my disaster of a closet. read more

Simply Luxe - Closet before/after - Home Organization Near Me

Absolutely phenomenal experience from start to finish. I recently hired Simply Luxe to help transform my chaotic garage into a functional home office. As a lawyer who often works from home, I needed a space that was not only efficient and well-organized but also calming and aesthetically pleasing. They completely nailed it. Special shoutout to the team that worked on my space - Linda, Ana, Martha and Paulina!! They are true professionals with an impeccable eye for design and an even stronger sense of practicality. I can't recommend Simply Luxe enough. Thank you for helping turn my garage into the law office I didn't know I needed! read more

Hiring Simply Luxe to help with my home organization needs is one of the best decisions I ever made. They take the stress out of fixing the "problem areas" of your home. Today they transformed our downstairs closet under the stairs (our "Harry Potter Closet"). This is a space that I have organized and reorganized more times than I could count and I never quite found the right formula that would stick. Plus organizing it is always so stressful because it inevitably leads to needing to organize 18 other areas of our house when I relocate things that were in the closet. The before/after pics below speak for themselves (though it doesn't look like Yelp is putting them in the right order... but guessing you can figure out which picture is the "Before" one regardless of the order they are in). This closet went from total Chaos to complete Zen... with lots of room to add things to it - there are literally like 3 or 4 empty bins just waiting for me to have a use for them! And she finished so very fast too - she finished so fast she even did a little glow up to a couple of my garage cabinets. 5 out of 5 stars recommend! read more

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Austin, Margaret, and Linda are just the best at reorganizing selected spaces, shelves, and drawers. A multitude of items are now readily available and easily accessed or, if not needed, discarded or donated. Their utmost professionalism, exceptional teamwork, strong work ethic, and pleasant demeanors combine to produce results of extraordinary quality and value. I wholeheartedly recommend Simply Luxe as being second to none in what they do. read more

Simply Luxe team did an awesome job organizing and decorating my kitchen!! My daughter's favorite theme is lemon and they found the perfect wallpaper for me!! If you are looking for a reliable, dependable, and creative company to help you organize your house, give simply luxe a chance you will not be disappointed. read more

Simply Luxe - Lemon wallpaper - Home Organization Near Me

I requested assistance in organizing my house. My bedrooms had become storage and it was just overwhelming for me to know where to begin. The team was great and super helpful. They carefully arranged my things and we donated about two car trunks worth of stuff. Now I feel lighter and the house looks amazing. I would recommend and will use again in the future if my house comes to that. read more

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No words can express the gratitude I have for Ryen from Simply Luxe! I'm absolutely floored at the amount of care, determination, and hard work went into getting my home unpacked, organized, and amazingly beautiful!!!! Thank you so much from the bottom of my heart, all I can say super happy tears are flowing! Kindly, Delainya Bell read more

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I've worked with Simply Luxe on several projects over the last couple years and I feel incredibly secure sending my clients to Ryen and her team to perfect the custom closets that I design. I always tell my clients that Simply Luxe turns my designs into absolute masterpieces with their organization techniques and flare for functional aesthetics. 100% recommend for anyone who needs a little help in this area! True professionals and also just lovely fun ladies to collab with. read more

Simply Luxe - Home Organization Near Me

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I am so excited right now, I feel like a million dollars. Make that 2 mil. Cheyenne and Cynthia have literally saved my life and dignity. I began hoarding a few years ago when I got into arts and crafts. My office/craft room was closing in on me, I kept buying more & more craft supplies than I would ever use and had run out of space. My stuff started to spill into my husband very neat and organized office and into our spare bedroom. What these ladies did is short of a miracle and I shall be forever grateful. Thank you Simply Luxe for having the best of the best. read more

Deciding to downsize is not easy--suddenly, every trinket exudes sentimental value and a treasured memory. Adding Ryen and her team to our organizational plan was vital to our success. Their compassionate positivity rejuvenated our goals, and their expertise effectively and expediently organizing our home was impressive. We are delighted with the results and plan to continue checkup visits to keep our home in the calm, stress-free environment Ryen and her team helped create for us. read more

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Ryen and her team were impeccable and so so helpful! I had recently moved to a new home and was quite overwhelmed with the move. With a baby at home, working full time, I wasn't sure when my husband and I were going to be able to organize and garage and finish moving some much needed boxes to their designated area inside the home. After contacting her through help, Ryen was very responsive. We snapped a few pictures to send to her, and she responded with an estimate and day available the next week. It was great to be able to provide her with an idea of how we wanted to utilize our garage, and she and her team showed up bright and early the following Monday. I am so grateful to her and her team on their kindness, efficiency and understanding to help us sort and purge things we no longer needed. This was the first time I've reached out to anyone to help me organize but Simply Luxe came through for us! It took them a solid six hours and I was impressed with their completion of the project, as well as an inventory of our items provided later. I will surely reach out again should I need help again on another home organizing project. Thank you Ryen! read more

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Love! Ryen and Tatiana provided order to my clutter. They took charge and unpacked my belongings into my newly remodeled kitchen. It is hard to describe the deep sense of calm having my items easy to find and organized. I am glad I was working upstairs and not underfoot. read more

Simply Luxe - Kitchen organized - Home Organization Near Me

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The last communication I received from this company asked about a potential start date and time. I was ok with that date and time, but asked if they had anything potentially sooner so we could have some things organized and out of the way prior to our interior designers installing art, and they just never responded to me ever again. Really strange interpretation of our interactions in their response to my review. At no point was it ever communicated to me that my job was "not a fit" whether due to it being too small, large, or dates not lining up. And when I let the company know I found it odd they just never responded to me, they never explained. Instead, they chose to scold me for sharing my experience on Yelp, which I find highly unprofessional. A simple apology would've gone a long way. I had an experience with this company as someone in the market for an organizer. It's relevant to others in the same boat. We have since had our spaces organized with another organizing firm that has been much more responsive and helpful. read more

Simply Luxe - "Wonderful communication" 10 day response time - Home Organization Near Me

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Beyond amazed with this company. They are amazing in every way. The way the communicated and walked me through the project was incredible! Would go to them again! read more

I went to Yelp to find some help tackling my office/craft room. It was an embarrassing mess. Totally nonfunctional. I sent pictures in and was told I'd get 3 organizers to help me. I was sent 3 angels. Kim, Marissa and Paola could not have been nicer and so helpful. They worked their magic and in 5 hours time my office was organized and transformed! I had attempted and failed many times to get organized. I watched YouTube videos, the home edit & Marie Kondo and was left energized and inspired to tackle my mess. I relied on Amazon, the container store, dollar tree and thrift shops for items I just knew would be the tools needed to organize my stuff. Truth be told all my efforts fell flat after my multiple attempts to make sense of everything in my room. I felt totally defeated. In came Simply Luxe and saved me! They are super efficient, worked non stop and accomplished more in 5 hours than I could have ever hoped for. I'm really so grateful and I wish I could afford their help for the rest of my home but I do feel after seeing their process that I can tackle my other spaces that need attention. I am so pleased to recommend their services! read more

The team at Simply Luxe was so helpful! Henry was very kind and understanding of our situation, also very communicative. Kim and Michelle helped us on the day of and were super efficient. Everyone was so kind and good at what they do. I would definitely recommend their services to anyone looking for help. Especially for people like myself and my partner who have ADHD. Sometimes it can make it extra difficult to pull everything out and not get overwhelmed. They made us feel so comfortable with the whole process. read more

Adding to my original review! Hired Ali and Jordan for the 3rd time for my office, media cabinet, and master bedroom organization. They are insanely talented and worth every penny. Highly recommend hiring Simply Luxe and requesting the power duo of Ali and Jordan. Ali is like the energizer bunny of organizing, so fast and precise, you'll blink and she's done. Jordan has an amazing design eye and even helped rearrange furniture and stage my house for maximum impact. They both listened to my needs and created easily-understandable solutions that I can maintain myself. And as a plus, they are very dog friendly and did a wonderful job whether I was away from home, working from home, or working alongside them. read more

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Simply Luxe came to our home yesterday and did a truly amazing job. We hired a Professional Organizer to assist with my wife's closet years ago, but retrospectively, their work paled in comparison to Simply Luxe. Perhaps most salient in difference was Simply Luxe's attention to design aesthetic, which they cleverly interwove into functionality for daily use. Beyond that, both the Owner and one of her colleagues came to personally assist, spending the balance of the day thoughtfully organizing and refining the orientation of cubbies, storage units and clothes until achieving a high-quality and durable space configuration for the space. Highly recommend to anyone looking for a service professional who is highly competent, creative and genuinely cares about delivering quality work on behalf of her clients. read more

The team at Simply Luxe did an amazing job! Ryen walked me through the process and we exchanged ideas and photos before the actual day. They sent me vision board ideas and asked for feedback - to get a better idea of what I wanted and envisioned. A four person team came that day and did an amazing job. They asked lots of clarifying questions and helped me sort and organize everything in our garage but they did all of the work. They offered to haul all of the refuse and junk away but I already had a dumpster. I wish I had found them sooner. read more

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Don't know where to start with this review. If I say all I want to say it'll be too long. So in a few words, Simply Luxe changed my life. In a few visits Ryen and her team transformed my condo. After the first visit, I walked in after a long day at work and I couldn't believe my eyes. Kim shouldered the rest of the load the following days. I was kept in the loop throughout the day with texts. I wasn't able to be home when they arrived on the last 2 visits, they came in with my gate code, and locked everything on their way out. The whole process was efficient, from start to finish. From the prep prior to the visit with the intake forms to gather as much information of the space they'd be working on, constant communication with Ryen before and day of, scheduling was flexible, and Ryen did her best to fit my tight deadline. If you're looking for a professional organizer, do yourself a favor and work with Ryen and her team at Simply Luxe. Best decision I've made in a while. Thanks again for all your help, Simply Luxe, you guys are life savers!!! read more

There are simply not enough stars for their work and their work ethic. We recently had to move because of my husband's passing. Our garage was completely full from top to bottom. It has been hard for me and my daughters to have the energy to unpack and organize the garage. I decided to hire them because I knew there was no way I would be able to tackle this job myself. From the beginning to the end, it has been so easy. I can't even find the right words to describe their work. I am shocked. I am happy, relieved, excited...happy tears. Thank you!!!! I will definitely be hiring them again. read more

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The best! We just moved into a new house and finally have playroom for the kids. It had just been a mess of toys everywhere until the Simply Luxe team came over and did their magic! Total transformation and the kids love it! Thanks so much! I can't wait for them to come back and work on the kitchen - though my husband was so impressed he wants their help with the garage first! Such a professional and courteous team can't wait to work with again! read more

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I was hesitant to use a house organization business, because I have never used anything like it. Let me tell you, it was the smartest decision I have made in a very long time. We downsized from a huge house to a (temporary) one bedroom apartment at the beach. Linda and Martha were respectful of my bulk purchasing habits, and created a space for almost everything. Not only do I know where everything is now, but I feel more peace and less chaos with the organization that they created. It took both women six hours to get my house organized! I will be requesting one more session with them and then I think I will be good to go. I cannot say enough about the professionalism of this company. Their communication, timely response, amazing staff and unique ability to create a home which isn't cluttered is really impressive. If you're on the fence about using such a service, call Simply Luxe, it will be sooooo worth it. Just do it. You wont regret it. read more

Wow, what a difference professionals can make. For 14 years we have tried to keep things in our basement and garage organized. For 14 years all we have done is accumulate more things that did not have a place. Enter Simply Luxe! In 30 days, the team was able to do what we could not. Now we can get two cars in the garage, have a very awesome home office, and have added 350+ feet of useable space to our property. Hire Simply Luxe, don't waste the time we did. read more

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Simply Luxe came and helped me organize and unpack my office after I moved and I was blown away. Ryen is brilliant when it comes to finding practical places for things and utilizing space. Ever since they came it has been so much easier to keep everything clean and not messy looking. I was worried that I wouldn't be able to find anything after working with a professional organizer, but that couldn't be further from the truth. Ryen started by asking about my work and how I interact with staff and clients. From there she identified the things I use all the time and the things I rarely use and then found places (with labels) for everything. I recommend Simply Lux to anyone and everyone and will have them back out!! read more

Simply Luxe - Before - Home Organization Near Me

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Theres a room in my house that had become a black hole gathering everything lost, from shopping expedition loot, to unwanted gifts hidden from visiting family members, paperwork from the dark ages to just plain crap. The origin of this room was supposed to be a home office. Thankfully Ryen and her team brought the light. I'm extremely happy with the two talented ladies, Charlene and Chloe who did an amazing job in organizing, cleaning and throwing away the useless babbles that the room had sucked in. I told them I wasn't expecting an Instagram or pinterest worthy look, I wanted something useful and can be used on a daily basis. They were absolutely friendly and kind with all the mess they went through. They were very non judgemental which helped overcome the embarrassment of having them just go through everything. I hope I can work with them soon in organizing my kitchen! (One day, the garage!) Thanks again! read more

Cassidy and the team transformed my closets into a joyful and VERY organized place! They were fast, efficient and turned a very messy closet into a work of art. Their eye for design and ear for what I really needed were invaluable. I strongly recommend Simply Luxe over and over again! Kudos to the girls! read more

Ryen and her time are incredible! They organized my entire home and storage spaces waaaaay better than I could have. It saved me so much time and effort, and it was well worth the cost. Communication was responsive throughout. I would definitely hire Ryen again! read more

Ryan and her team are absolutely amazing!! I am 2 weeks away from having a baby and like many new moms, feeling very overwhelmed with all the prepping involved as the big day approaches. These ladies came to the rescue to help me get my nursery, hallway linens and pantry perfectly organized and ready to go so I wouldn't have to stress on it and let me tell you, that was a HUGE sense of relief for me at 9 months pregnant in the middle of doing home renovations! Now I can just relax and enjoy the last few days until baby is here without having to worry about his room being ready. I cannot wait to have them back for Phase #2 to help us with our garage once construction is all done! read more

I can't say enough good things about the lovely people at Simply Luxe and the amazing work they do -- they did a spectacular job at our home this past week! Our daughter and her husband hired them to help them move into a new home, and I was blown away by the way their entire house was organized...then it was our turn! Kim, Paola, Calypso and Marissa were personable and efficient, and their organizational skills are fantastic. They organized our messy closets and pantries -- and I want to ask them to come back another time to organize the areas that I thought were already pretty organized. Now that I've seen how all of our spaces should be, I'm afraid I won't be happy until they have tackled the rest of our home! I have spent all morning today just wandering from closet to pantry to closet, admiring how it all looks -- thank you all for all your hard work! read more

The absolute best! They came in completely unpacked and organized my house when I was 38 weeks pregnant. They were kind, a pleasure to have around the house, and extremely efficient. We are using them again to re-organize a bit as we prepare for a move. I cannot recommend Simply Luxe more - thank you Ryen and team! read more

So overpriced! I was quoted over $800.00 for 2 people to organize my pantry. I assumed that they would be here for the day. Only 1 person arrived and stayed for 4 hours. I texted Ryen and she responded that the price quoted was for "the job". So, I basically paid $220.00 an hour for the job! Also, just received a bill for over $200.00 for containers (which comprised of a couple of lazy susans and a few bins) I was extremely happy with the organizer who showed up (Reesa) She did a great job. This review has nothing to do with the service she provided. read more

Just had Simply Luxe organize my garage and they did an amazing job! They arrived on time and were very quick to dive in and get started on the job. They listened to what I wanted to have done and offered great solutions. I love that everything is organized in bins and with labels! Can't wait to have them come out again to organize my closets and under my sinks! I definitely recommend them for any of your organizing needs! read more

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I can't say enough good things about the team at Simply Luxe. #1, Ryen is amazing. She's responsive, takes messages and calls when needed, doesn't need micromanaging (just say this is what I need and it's done), and she's fun. #2, the team. They are polite, quick, and use common sense when organizing and purging. If it looks like trash, it's trash. Get it out! #3, I love how they make the whole organizing, moving, purging process fun and easy. Sometimes it's gross, long days, and indecisive people, but they know how to navigate it and make it an enjoyable experience. I recommend 100 times over. read more

I'm somewhat organized already, but needed some help with helping me with a better flow in my kitchen as well as switching our small appliances and food pantry, so enlisted Simply Luxe to help. Ryen (the owner) and her team were so amazing, energetic and wasted no time and got down to work immediately. They understood my vision, and executed into reality, they even went over time and did not ask for extra money. They took care of all my donated items, and even helped with separating expired panty food items, and with no judgement if on a few items that had an expired best by date, they also made sure the shelves were cleaned and dusted before items went on, as well as create labels for contained items. Added bonus was that they love dogs and at the end, I can see my dog wanting to go home with Ryen. In love with what these lovely ladies came up with, better than I could have ever envisioned. So this is not just for those who are disorganized, they are also so amazingly helpful to those like me that need a boost. I am already planning to hire them back for more organization. Thank you to Ryen and her team again! See you all again soon. read more

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I hired the Simply Luxe team as a Mother's Day gift for my wife to organize our kitchen. The team came and met with us to talk about what we were looking to accomplish and then came back and went to work. And after a long day of organizing our kitchen looked amazing!! We like it so much they are coming back soon to help with our garage! read more

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All I can say is WOW! Ryen was very responsive from the start. She came to take a look at my space, gave me recommendations for how to get my garage organized and provided me with details of the cost. Just like that, in one day, she and her team totally transformed my space! I don't know how I could ever have gotten it done on my own! Ryen and her team are efficient and professional. Well worth every penny! I will definitely use them again for other projects. read more

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Amazing service. Top notch team and at a great value. Extremely efficient.. they have everything needed without needing to chase anything down. read more

Simply Luxe - Amazing service. This team is amazing and top notch. You can't ask for better in the area! - Home Organization Near Me

Ryen and her team are great! After looking at the photos we sent before our consultation, she said it best: "you have a stuff problem." Yeah, we do. It's rough trying to fit a bunch of hobbies into a 700sq ft house. Anyway, she was awesome at helping us declutter and setting up systems to make sure everything had a place. It was a splurge for us, but she and her team (I feel bad, I forgot her helper's name!) worked so hard ALL DAY so it was really worth it, both for the aesthetics of our place and for our mental health as well. Highly recommend!! read more