Went recently and the staff was very helpful. Good selection and got lucky on the sizes that I wanted.

No. Just no. Omg, no. Why? Well, because last fall I made the (soon to be discovered) ill fated decision to consign a sweater with them. First problem, they took 2 full weeks to even put the sweater on the selling floor after it was accepted by them (and only after I called them so say, hello??? when you going to sell my sweater?). And when I decided to pick it up a couple of months later (instead of them putting in on promotion), nobody could find it. Why? Because it was hidden in the basement? Why? Because when it was finally 'located', it was returned to me with 15(!) holes in it without nary an acknowledgement by them of their neglect (it was just quietly handed to me in a bag and I discovered the holes upon opening it at home) Who does that?? Who are these people?? I fully documented all damage and correspondence after this discovery, and I demanded they pay for the damage: $320. It took 22, that's 22 emails with the owner to get her to agree to even splitting the cost of the repair of the damage that took place in her care. The first 21 emails were her implying I was a 'trouble' client, that she can't afford anything since she's a small business, more unprofessional nonsense, and blah blah. I've seen and worked though a lot of 'challenging' people in my life, but this situation wins hands down as just the most utterly disgraceful rubbish I've ever had to deal with. So, I'm left with a $160.00 bill to get this sweater back to it's original state. Happy New Year from Consignment Brooklyn...I guess? Disgraceful read more

I always buy my shoes here. Their consignment offerings are very well curated. You are not going to find any items that are not in impeccable condition. You will pay roughly half of what you would pay retail. I think their staff are very sweet I'm surprised at reviews that say they're not. read more

I've been a happy client of this shop for 7 years now. The staff has always gone out of their way to help me. The merchandise selection is highly focused and beautifully curated. It is a must for the seasoned fashion shopper who is in the mood for a deal but not in the mood to weed through all the noise.. read more

My review is based on the staff. Everything everyone else has said about the products is accurate: well-curated, but expensive, collection. My rating of one star is for the outrageously rude staff and unpleasant experience being a shopper here. Haughty doesn't even begin to describe it. One might expect this sort of attitude at a top-of-the-line Manhattan boutique. But at a consignment shop? In Brooklyn? Really?? read more

I can't remember ever having a worse customer experience than I had at this place. The rude, snooty behavior of the employees towards someone who bought an expensive piece astounds me. I'll never go back. read more

I decided to consign a pair of Dior shoes but I was the one who had to reach out to confirm whether the shoes had been sold since I had heard nothing. I was told that the check had been sent to me (but no email to give me a heads up, which could have saved the next issue). After I confirmed I never received the check, I was told that I would receive a new check less a $35 cancellation fee. I don't see how penalizing me for not having received the payment owed to me makes any sense, especially as they already take 60% of the selling price. If they care so much about losing checks, they should send out an email providing notice that the item has been sold and payment is on the way or they should send certified receipt/signature required. After refusing to accept the penalty for their cancelled check, they "waived" the fee as a "courtesy." I rather not risk being penalized the next time their check doesn't reach me and will not consign with them again. read more

2 stars for name brand designers. Customer service nonexistent. Had about a dozen items in my hand standing right next to a group of girls that work there and they didn't offer any help. Ironically they were talking about being in the fashion industry. I rather pay full price. read more

I'm obsessed with this store. The clothes are never musty like other consignment stores. They have incredible styles and I always leave with something cute. And the customer service is stellar. I ask them for stuff on Instagram messenger and they send me pics of what they have in store that may fit my needs all by IG. This is hands down my favorite clothes store to shop. As a zero waste designer, it's my little guilty pleasure for refreshing my wardrobe while giving clothes another life. read more

I wish it was possible to give a 2.5 rating. The selection does feel a little more interesting and unusual for consignment, you can tell they are careful about what they decide to put in the store. But a word of caution, if you are above a true size 6 you will most likely have to stick with accessories only. The staff is also very hit and miss- they are either really lovely or downright rude/snobby (it's usually the latter). If you are on the smaller side, know what you like, and don't require any help/common courtesy from the staff then you should be fine. Otherwise you might want to skip. read more

One of my favorite boutiques to browse when in Boerum Hill. Well-curated collection with items in great to near mint condition. Excellent selection of boots in larger sizes along with overwhelmingly black, gray and cream colored knitwear. Prices meet city standards. read more

I am a lover of consignment shops and find their shop to be the best one yet! This fall I bought the most beautiful pair of Margiela booties (swoon!) and the price was a steal. The staff was helpful and kind. I try and make it there at least once a month to check out the new finds. Kudos! read more

When I travel to NY I make it my business to head over their shop. I love that they are beautifully curated and they always seem to have exactly what I am looking for. From hard to find designers, such as Damir Doma and Lost + Found etc. I always leave with something. I just want to say the staff has always been lovely and I have been going there for a consistent 5 years. read more

I bought a "Tod's" handbag for $300 from their website without inspecting it in person. My very bad mistake. The condition of the product was described as "Excellent" on the website, however, the piping on the side of the bag that they didn't show in the photographs was ripped. Also, I found out after-the-fact that it's not a real Tod's handbag. I guess I should have been tipped off when I picked up the bag - the sales girl turned to another sales girl and said, "She bought the Tod's bag". I normally deal with sites like The Real Real and am used to their authenticity standards. I was extremely disappointed. I live in the neighborhood, and I won't be returning. read more

I had a horrible experience with this store , i purchased a pair of Christian Louboutins before i left i asked do you verify that all of your merchandise is real and not imitation and the rude sales girl condescendingly told me yes. I used to work in fashion so i took the shoes to a mutual friend at louboutin who verified to me they were in fact a fraud(bootlegg) i was incensed as if i wanted to wear fake designers then i would have just went to canal st but i assumed from this snooty run down shop that is supposedly so high end that i would get genuine items this was not the case and they informed me it was a sample sale item. which was laughable as ive worked in fashion for a while after college and i know what sample sale items look like they dont completely vary from the brand! totally disgusted with this store and their false representation of selling high in fashion when really its just canal st on atlantic ave.! read more