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    Consolidated Communications

    1.5 (13 reviews)
    Open 7:00 am - 7:00 pm

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    Ask the Community - Consolidated Communications

    Keyhole Security

    Keyhole Security

    3.7
    (22 reviews)

    I have gone to Keyhole Security for many years, mostly to have various keys made. I've always been…read morepleased with their fast friendly service. Last week I found a new reason to love this business. Earlier this month I purchased a used Toyota Sienna van from my neighbors. The neighbors lost the spare set of keys so I only received one set of keys. Turns out the key-less remote locking and unlocking FOB did not work on the set I received. This wasn't a crisis but somewhat inconvenient. When I went to the Toyota dealership to have the van serviced and checked out I asked them to check out the FOB to see what is wrong with it. When I went back to pick up the van, the service rep said the FOB was worn out. The price of a new one is $150. I told him I'd just use the key for now. Since I don't feel comfortable with only one set of keys, last week I went into Keyhole Security to get another key made for the van. I also asked about getting a new FOB from them. They quoted me a price of $125 and said they could have it in a few days. I decided to go ahead and order it. When I went in to pick up the new FOB and get it programmed for my van, the service tech checked out the old FOB and said it just needed to be cleaned. I now have two sets of keys and two working FOBs. And that, my friends, is just one more reason to love Keyhole Security in Wenatchee, Washington.

    Keyhole security has zero professionalism. After confirming a June 19th install for small business…read moreand home, not only were they a no show but they did not call me back. When I called to see what happened was told there was an availability issue on a camera, they apologized and offered a discount in exchange for sticking with them and rescheduling July 2nd. I agreed. Now Logan called to cancel saying that the tracking for the camera showed eta of July 13th for a July 17th install. I asked for tracking before agreeing to a 3rd reschedule. After avoiding the question multiple times then refusing to provide parts tracking, Logan lost his cool and then hung up on me. I called back and said, ok fine, let's keep the July 2nd for the rest of the job and parts but just cancel the camera. He refused again and refused my business and hung up on me a 2nd time after I then asked to speak with the owner. I called back and spoke with Bob asking for the owner's contact info. in hopes of sharing my situation face to face and trying to keep my July 2nd install for the rest of the project. Again, refused. So, for the first time in my life I am posting a one star review warning the next guy that these guys are not what they say they are. Good with locks but nothing else. Actions don't match promises.

    Consolidated Communications - isps - Updated June 2026

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