After flooding caused damage to my home, this company stepped in and took care of everything--from remediation to drywall and carpet replacement. During a very stressful time, their team was dependable, communicative, and respectful of my home. From start to finish, Oliver was amazing! Frank was fantastic and kept me informed along the way. Even with a few hiccups here and there, all the workers were pleasant and did they're best to ensure I was satisfied. Chicca and Catherine at the office were very responsive with all my inquiries and such a pleasure to deal with. This was an overwhelming experience, but the team made the process easier and I'm very grateful for the final result. Thrilled to be back in my new upgraded home! Thank you! read more

Great service, did exactly what they promised and completed on time. I would highly recommend! They removed the cigarette smell from a condo I was selling. read more

Craig and Oliver are very punctual and informative. They brought in every service that I needed. Providing ongoing support through the proceess. Moisture and mold detection also brings along HVAC service with cameras to check on everything in the HVAC System Leak detectors etc. Couldn't have found a better company to help me with my ingoing nightmare. Shame on DR HORTON. Thank you Craig and Oliver. Also Nathan from Grays LLC. Super nice guys to work with!! read more

Absurdly terrible experience and I strongly smell a scam here from the end of an asbestos project by stuffing me with a surprise $7k fee to my invoice at the very end on my final bill which they claimed was due to no show fees of an absurd $1000 per no show for 7 supposed no shows because their crew could not access one of 4 units in a 4plex I own. One unit was occupied by a non cooperative tenant whom from the beginning would not allow access and I evicted and said we would only get access after eviction lock out by the City. Yet unknown to me they claim they tried to access his apartment 7 (!!!!) times due to the his refusal to allow entry and they wanted me to pay $7k bill at the END of the project. $1000 penalty for a no show is absolutely ABSURD. None of these no show events or fees were EVER communicated to me in advance nor when they happened. The billed me at the END of the project. Keep in mind during this time they were remediating the adjacent 3 units during the purported failure to access so they were always at the property. They made circular excuses saying my contractor authorized it which makes no sense since I paid / hired Mirage directly and David had absolutely no authority. When I confronted my contractor he also ran the run around and said he is not responsible for Mirage's actions (he has worked with them a lot in the past, so suspicious response) I didn't know what to do and believed my contractor when he said it would be reimbursed by insurance so I just went ahead and paid Mirage the fees DIRECTLY by credit card since I didn't have the funds. Of course, I didn't get reimbursed by insurance. And to top it off my insurance didn't reimburse me for another $10k+ because they abated an area of the kitchens for asbestos but didn't provide my insurance company the required proof that the area tested positive (photos etc). So I ended up losing almost $20k because of their shoddy and shady work. Mirage should be ashamed of themselves. Given their relationship with my Contractor (whom I discovered later was committing massive fraud on me on the rebuild part) I strongly suspect due to Mirages relationship with him and the facts above this was some sort of kickback scam by trying to surprise me with these absurd no show fees to see if I would pay. No one should be stuffed with a $7k no show fee bill at the end of a 3 month project without any warning whatsoever. read more

non responsive, over promise under deliver. Owner talks down to customer and seems more interested in his social media presence than doing the actual work. Check out comments left by unsatisfied customer. read more

Made an appointment for an estimate and no one ever showed up what a joke and waste of my time.

although they were unable to do our project they were very helpful in helping us coordinate others and were very great about communication and follow up read more

When I contacted them for a quote, they referred me to another contractor for the roofing, Skyline Homes now known as Nevada Exteriors. I would NEVER recommend them to anyone. Then Construction by Mirage finally came out to look at repairing the interior damage and sent me a contract to sign stating that an estimate will be given ONLY AFTER signing the contract. Needless to say, I did not sign the contract. BE VERY WARY OF BOTH OF THESE COMPANIES. read more

Our condo was seriously flooded. We live on the first floor with neighbors upstairs. I went to Google and accidentally saw the company Construction by Mirage and never regretted it. The team of professionals that was sent immediately did their job quickly and professionally. I want to mention Trina, my account manager and handler of my claim with the adjuster and customer service, who was on the phone with me several times a day. Trina is a pleasant person to talk to, a professional in customer service and always knew what to do and how to help us. Oliver came to check the work of the workers and gave the necessary instructions. Huge thanks to the head of the company Construction by Mirage Craig Hermann, who also came to check the work done by the team and helped complete the renovation of the apartment. I want to recommend this company to anyone who has encountered the same problems in their home. Highly professional team and excellent work in minimal time. Special thank to a plumber Carlos who by his own will went to Home Depot and bought a new water heater paying his own money because the credit card we gave him declined the payment suspecting a fraud. His professional input in our water heater installation was excellent. read more

This company had us living out of our home for a whole year, no exaggeration. Constant miscommunication. No empathy. Constant lies! Constant errors. Clark county was tired of them making mistakes and even recommended me to fire them. It took approximately 4 months or more actually to get a permit submitted and it was wrong. They made us tell our plumber to not submit his own permit for our plumbing because they wanted to take care of all the permits so we don't start from square one. Then at the end 5 months later telling us we had to have our plumber do it. Our plumber got the permit done in TWO DAYS! Our ins company also recommended the same thing to get new contractors since it was a lot of back and forth. Even the person who recommended them to us said they weren't going to recommend anymore people to them. Everyone was shocked we still weren't at home. They took our floors off for no reason and did secondary damage. The assistant Britney told us it would be approved by the ins company. The ins company denied it because THEY didn't submit information stating our floors were damaged due to the water because the pictures showed NO DAMAGE! I personally don't remember seeing any damage. But if there was there was NO need to take off ALL the flooring in the WHOLE rooms. And my stairs which wasn't even near a window. Our roof flew off and water came in damaging our interior on one wall in two of my rooms and living room. The stair case is in between the two rooms no where near the windows and completely away from any type of damage. Long story short the little that my ins company approved us for I was able to get most of my home fixed with the big ole mess construction by mirage left us with. If I woulda stood with them I would still be out of my home! In a month my house is completed with permits switched over to us as home owners! Their profit and overhead they asked for was too high !! And the owner Craig literally told us we are not his priority! I told him we never were and he said since we fired him a month ago. Granted he told us he was going to help us get the floors approved after I fired them since he was aware a lot of the mistakes his assistant Britney made. And a month later I asked the status and that's when he responded that comment. Granted they had been telling us the same response the WHOLE YEAR! I shoulda known it wouldn't be any different sadly. I had to get money borrowed from my uncle and mother in law to pay to fix the problem they created! After we went through a traumatic experience with the natural disaster occurring to our home. Oliver wasn't any help at all either. He was pretty rude at times and just liked yelling to intimidate people. The WORST EXPERIENCE EVER after experiencing a natural disaster to your home. Don't hire them. read more

Great service from Jesse and his workers from this place. They took care of some mold remediation and fixed the issue and left the place nice and clean. They were easy to talk to and flexible. And the best part they cleaned up after themselves and never left a mess and made sure the work area was properly contained. I would recommend them greatly for anyone looking at doing some repair work. Jesse was very professional and was with us every step of the way in fixing the issue. read more

They were a "no show..no call". I even called them after not showing up at the appointment time. They said they were enroute. Still never showed. read more

We called Construction By Mirage on Thanksgiving day to repair a leak coming from our kitchen ceiling. The very next morning, Oliver and his team of 6 or 7 people showed up to access the damage, and proceeded to cut 12 more holes in various areas of the ceiling to dry it out. There was a lot of equipment, with blowers and dehumidifiers throughout the house. I was pretty impressed with how quickly they came out to help with our issue, especially on a holiday weekend! After going back and forth with our insurance for a couple months, we decided to finally move forward. (Insurance covered the restoration and replacement of all the drywall, but we decided to replace our 23 year old roof out of our own pocket). There were a lot of moving parts to this project! We had to have our solar panels removed in order to start the roof, and the roof had to be finished before the inside holes could be repaired. The roof got started in February, and then we were delayed by bad weather and Tesla being backed up to get the panels off. Once the panels were removed, the guys kept working on it, even with all Covid-19 stuff going on. They had to charge us a bit more to fix some damage that a prior contractor had done, but their roof price was competitive, if not better than other quotes we received. Our roof came out looking good, and we deiced to replace the whole thing in order to get a 10 year warranty. Once the roof was completed, the drywall guys came in and knocked it out in about 2 1/2 days. These guys were awesome! They smoothed out some of the poor work the other contractor did, and were very efficient. The only thing keeping me from giving 5 stars, was the frustration over the billing with 2 different companies (Construction by Mirage and Mirage Building and Maintenance, which also went by Mold Eliminators). Once they were on the same page with our insurance company, things moved forward. Jesse was very professional and in constant communication. He stopped by frequently to inspect the work and make sure things were up to their standards. This project was complicated, and took along time to complete, but I never felt worried that it wouldn't be finished properly. I think Construction By Mirage is a great company to go with. read more

Britanny was great at listening to my requests, but I never got a call from the estimator. I decided to go on a different direction.

These guys are awesome! Quick, honest, true and reliable! We are in the process of selling the house. I called them this morning to inquire about an old leak in my roof which ultimately created a hole in my master bedroom ceiling. They were here to give me a quote within 2 hours of my call. These guys came in, one looked at the bedroom while one was on the roof. The leak was dry and they didn't find anything on the roof. Instead of charging me an astronomical amount to "fix my roof" they told me that there were no leaks on the roof and to call a handyman to fix the ceiling and wall where there was once water. While they were there they told me to look out for a few other things that an inspector is going to look at when they come through the house. Top notch! Thank you for your honestly! read more

Construction by Mirage sent Jesse out for a bid on what I thought were serious issues with my stairs and upstairs floor. Not only did Jesse take the time to explain exactly what was going on with my stairs and floors, he told me that I didn't need to have the stairs completely redone as I had been envisioning. That type of blunt, pragmatic honesty is something that I absolutely cherish. I didn't need their services this time, but you can be sure that I'll call them when I do. Thank you Construction by Mirage! read more

I contacted Construction by Mirage for what I considered a major remodel to my newly purchased home. Two areas that needed work were a demolition of a faulty fireplace in the Master Bedroom and remodel of the 2nd floor bathroom. I was so impressed as they made the demolition look easy even though it was from the floor to ceiling including part of the outer wall of my house. I saw no evidence of dust and dirt in the room as they hung plastic from the ceiling so as to prevent a mess. The wiring and gas lines in the area were sealed off well and the new wall and ceiling were patched perfectly. The stucco finish on the outer and inner wall was well matched. The bathroom remodel was done perfectly as well with the new sink and cabinet attaching seamlessly to the new full-length linen cabinet. All the walls on both projects were painted to match the existing. Additional smaller projects throughout the house were done just as impeccably. The house also needed exterior wood trim replacement and paint. All work was done well. The workmen and office staff are all very professional. I highly recommend Construction by Mirage. read more

I had an awesome experience with Jesse today - As I am dealing with a window leak issue, Jesse took the time out of his day to come over in the morning immediately and made time in his busy schedule to stop by. Being the homeowner, he did not charge me anything and gave me his expertise and opinions completely free of charge. I was very impressed with his customer service as I work in the hospitality industry. A kudos to this company and Jesse for using their best integrity for the customer! Would definitely recommend. read more

My experience of the kitchen and outer wall of my home rebuild due to a leaking dishwasher was TOP NOTCH! Jesse led my project with professionalism and stopped by at every point of construction to ensure I was happy with their work and it was completed timely . He was always available when I had questions and worked with me working a night shift schedule . Their quality of construction work is extremely High . My team of professionals was Enrique , Odon, Javier , & Carlos . They worked on my house from demo to completion . The kitchen I have is a older lay out for Las Vegas and Odon even hand crafted some parts of my new cabinets completely . All of it turned out Gorgeous!! Carlos even showed my inquisitive son about the dishwasher parts and let him stand next to him side by side as he installed in , which he loved . The office worked with my insurance and I always felt in the loop . They are truly the Best !! Thanks for Fixing our home Guys !! read more

I had a pretty serious problem with leakage around the windows on the front of my house facing southwest. I called Construction by Mirage to give me an analysis and they came to perform a thermal test that indicated there were some problems with water coming in above the windows near the roofline and was seeping down and damaging my walls on the inside. They removed all the drywall, treated the areas, and replaced the damage. They then had to remove the outside stucco that was not sealed properly and replaced it with new wood, membranes wire and stucco. They were clean, fast, timely and efficient. I highly recommend them for repairs. I even had them paint the entire outside of my house which now looks great. It was great to see a crew of workers get along so well as a team. It was a good testimonial to their leadership and training. read more

I Had a major leak in my master bathroom upstairs which it destroyed the whole bathroom all the way down to my kitchen. I did not know what to do so I contacted Construction By Mirage, I dealt with Jesse Mosqueda, he was very helpful and professional. I was very pleased and comfortable with him and his employees Brian, Martin and Cassie. I usually don't do reviews but I want others to know what an OUTSTANDING experience I had and hopefully help others that got in situation like I did. You can not tell that there was any damage that happen when they got were finished. They have very high quality work, they completed this in timely matter. I will be doing future work with this company. I highly recommend this company, I would like to take this opportunity to THANK Construction By Mirage again! read more

Jesse was super helpful when we needed roof inspection immediately during due diligence period. He and his company was very responsible for communication and time frame and gave us report at the time he promised to deliver though it was very tight schedule. read more

From the very beginning Mirage has be outstanding in handling not only the repairs in my home caused from storm/water damage but also dealing with my insurance on my behalf. My insurance has been giving issues approving and getting the work completed. They got things approved the insurance didnt want to approve but needed to be done to restore my home correctly. Oliver, Jessie, and Yvonne have all gone above and beyond expectations!!! They have done more than their job but also that of the insurance to get the job done! The work completed has been perfect and they take pride in their work! They keep me up to date on all matters making sure I was well informed. I can not say enough about this company or its wonderful stuff! read more

Amazing amazing customer service!!!!my house had some serious issues that needed fixing!!!oliver came out asap and was knowledgeable,friendly,and professional!he sent me his report within one day and we got started the next business day!!!!they did a fantasist job and I couldn't be happier with the results!!!!thanks Oliver,Bill,Derek,Jason,John and if I missed any one sorry!!these guys did a great job!clean good work!!!!THANK YOU OLIVER AMAZING !!!'nn read more

Construction by Mirage - a shower with white tile - General Contractors Near Me - Las Vegas, Nevada

I had a very favorable experience with Construction by Mirage. Recently, I had to deal with interior water damage due to a leaky roof. My initial contact at Construction by Mirage was Diane. After a thorough discussion we determined this was going to be an Insurance Claim. Diane was extremely helpful dealing with my insurance company. Oliver was the lead technician who diagnosed the water damage issue and completed a comprehensive report regarding the scope of the damage and work necessary to file an insurance claim. Jesse lead a team regarding the bulk of the project which included remediation, repair/replacement of the leaky roof, and the rebuild. All work was completed to a very high standard of satisfaction. The roof looks great, interior walls and ceilings were textured perfectly, and paint is an exact match. I would use this company again..... read more

Met with Oliver this morning. He was punctual, professional, polite, informative and honest. Thank you Oliver.

This is definitely the best construction company I have ever worked with. We had an unfortunate incident happen with our home and after multiple failed attempts finding a contractor that would work on anything other than commercial properties I came across construction by mirage. My first phone call was so comforting and everyone seemed willing to help. My contractors name is Jesse and he has without a doubt gone above and beyond for my husband and I. We have worked with other contractors in my past and my number one pet peeve is lack of communication. From the beginning Jesse has included me in every step of the way and returns my calls within minutes. I always have a million questions and he explains it to me in ways that I understand therefore feel comfortable with the process. The insurance company has not been the easiest to work worth but Jesse has always been able to come up with a resolution for the curve balls we've been thrown. Our project is going to be taking off here in the next week and I can say with confidence I don't have a worry in the world when it comes to this team! I cannot wait to see the finished product and will definitely be using construction by mirage for any future projects I may have. Spare yourself the trouble of searching and trying out contractors Jesse is the best by far and won't let you d read more

Construction by Mirage - a man standing on a ramp in front of a house - General Contractors Near Me - Las Vegas, Nevada

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Chose this company due to the 5 Star reviews, and got excited when I received a call from Jesse to let me know he was on the way to my property. But it has all been downhill from there. He came out on Friday morning at 8:30 AM to inspect the roof and told me he may not have the estimate ready that day and they are off on the weekends. So that being said I was expecting the estimate by end of business day on Monday. I did not hear from anybody all day on Monday, so Tuesday morning I sent a text inquiring about the estimate and get the response that things were a little crazy but he should have it done in the next day or two. Tuesday came and went and so did Wednesday, so today (Thursday) I reached out again asking about the estimate. Four days to receive an estimate for a roof repair? This is not customer service to me. I get back to all my clients the same day or within a 24 hour period at the latest. And here I am chasing them down for a response. Not happy!!! read more

My mother's ceiling started to leak after a brief rain and with more rain in the forecast, we desperately needed someone to come and tarp the roof. We called several companies and no one would come. Then, luckily for us, we reached Jesse at Construction by Mirage and they came to the rescue. After tarping, they then worked with our insurance company for the repair and handled everything. When time came to repair the ceiling, their workmen did the job quickly and efficiently, going out of their way to help my mom who was on a walker at the time. They did such a great job, we used them to replace the roof as well. We received an excellent price and are very satisfied. I would definitely recommend Jesse and Construction by Mirage if you have flooding issues or roofing issues. read more

This review, so far is based on the prompt response to an inquiry that I made. I want to say how much I appreciate the prompt response and attentiveness of Jesse Mosqueda of Construction by mirage. He has called as well as responded to my calls about our prospective working relationship. As we move ahead I will update this review. I hope we are able to do business. read more

Can not say enough about this company - they were great! We had a leak in our second story laundry room the day we moved and left for the east coast. I called them from the road and they took care of the rebuild in a matter of days when other companies would not schedule the house for weeks. Bill and Svetlana took care of me as if I were not only a customer, but a friend. Their reassuring voices were soooo welcome while we were dealing with mess, while on the road and waiting for the sale to close. Thank you, thank you! The Petersons read more

Jesse is the best! Will fight for you to make sure you are taken care of! The best company ever. I HIGHLY RECOMMEND THIS BUSINESS!! Totally honest and transparent. I am happy I came across them on yelp!! read more

They exceeded my expectations on all counts. They came to my property on time, as agreed. They provided the subsequent bid as promised in a timely manner. They took care of my small roofing job as promised in a timely fashion, going over and above in the work performed. Very professional and easy to work with. read more

Despite not having hired CBM for our job, I found their thoroughness, professionalism, and responsiveness to be top notch.

Our house was under contract and the buyers inspector discovered a significant moisture issue in one of our bedrooms adjacent to the bathroom and downstairs in the garage where the furnace and hot water heater are. My realtor recommended Construction by Mirage (Craig and crew). It was going to be a lot of work. Our house was in escrow therefore we had to act fast since it was a cash offer and closing date was within two weeks. I had already moved out of state so needed a competent contractor with mold/water remediation experience. Craig didn't waste any time getting over to my property and giving me an assessment and estimate. He did this all over the phone with me. I felt right away that he was trustworthy and honest. I gave him the green light and his team put my house a priority. It was a stressful situation for me to say the least and Craig was always quick to get back with me with updates etc. He met my insurance adjuster at my house and went over everything with him. This was HUGE!!!! Craig's expertise came through in a big way and he convinced my insurance company to pay for things I was not able to do. They finished the job in time for me to close and it passed a second inspection. Can't say enough about their team. Highly recommend. read more

I had Craig over to the house for an estimate on repairing my home after water damage incurred. I'm so glad I did. He is very knowledgable about insurance policies and he looked at my adjusters report and found discrepancies which got me an extra $1,000 which I would never have known about. Craig is very conscientious and treated my situation as if it were his own. His company's workmanship is incredible. Highest recommendation. read more