Good quality doors but quality control is severely lacking (paint overspray on glass) and customer…read moreservice is also severely poor.

If you want reasonably priced materials, this is the place. If you want professionalism and…read morecommunication, this is not the place. I was told via text that my order would be ready the next day. I sent my worker to pick up materials and they were not ready. They gave me the run around as to why they weren't ready. It was a lie on one end or the other as they told my employee one thing and me another.. They could have just called and said the order wasn't ready. Instead I adjusted my project, my day, and paid my employee for wasted time. There was no attempt to rectify in any way.

I am dealing with the division in Fort Myers FL. Maronda Homes uses them as subcontractor to…read moreinstall their exterior doors and they are horrible. Horrible customer service along with horrible workmanship. The installed our exterior sliding glass door on our new home bought in September 2023 broken and have yet to resolve the issue. They say the door works as expected yet the frame is broken on the outside and when it rains does not drain the water out properly. Avoid using 84 lumber at all costs!

Absolutely the worst! From the manager all the way down to the associates. Whoever owns this store…read moreneeds to clean house! And people are suprised when a store just closes their doors. Tried for 2 days to place a SIMPLE lumber order, money in hand. Nope, too much work. I guess the 75 houses' lumber package coming in the next 6 months, we will take elsewhere.

I go to that store often. When I walk in I am usually met my a staff member. I tell them what I…read morewant or what i think I want. They take me to the isle where i find what i need If i am not sure what i need i tell them what i want to do, and they help me figure out how to do it. Great friendly staff.

Called to verify key cutting service for a vehicle…read more I get there after 25min drive and manager Betty, will not cut the key. I was willing to pay the cost for the service. Very rude and unhelpful! I do not recommend!!

Let me start by saying I'm not easy to impress. We remodeled 2 baths. We were fortunate enough to…read morehave Hector in Fort Meyers help us. From the start he was a complete pro. Extremely helpful and has a very good knowledge of the materials. He went out of his way to suggest different looks. In the end all the choices we made with PCC were in a great deal because of Hectors advice. We are VERY happy. Thank you Hector.

Found the staff very friendly and exceptionally helpful. We had been looking for just the right…read morebacksplash for our kitchen for about 2 months and countless stores. We took our samples in ti PCC and cheryl was extremely helpful. She helped us match the color palette perfectly.

This is a pretty decent Lowe's. The main negative is getting to it, as it is between two major…read moreintersection with heavy traffic to navigate. Once I got in, smooth sailing. I was there to buy an AC drain drip for the hubs. I asked an employee where to find it and she directed me to Aisle 7 and boom there was what I was looking for. It was a different brand, but in essence, the same product. I headed to self-checkout, scanned with ease, but had an issue with the Military discount. A young woman employee immediately headed over and fixed it for me. I pulled out a gift cart and she immediately took care of that for me too. All I had to do was pay the balance. It was a quick and productive visit.

Bought blinds for a rental property (we don't live there). Lowes said they would call the day…read morebefore delivery. Blinds were delivered and left outside for DAYS with no call or notification. Neighbor called us. We called Lowe's - they came to pick them up and said installer would get them from the store on the day of install. Days later the installer calls. He is on the way. Asked if blinds were delivered. We said no - they are at the store. His van is too small and cannot pick them up. Called Lowe's again. They promised a delivery on Tuesday from 8-2pm. On the Saturday before, we receive a text showing blinds delivered and left outside AGAIN! What a mess! Zero communication. Zero help. Zero customer service. Never again will I buy a big purchase from Lowes. NEVER! Now fighting Lowes credit card to avoid paying for these blinds until installed and in perfect condition.