My experience was terrible and insulting. I would stay away from this shop if you don't want to…read moreget finagled or ripped off. I took my phone in to get a battery replacement and a screen protector. Took about 10 minutes before anyone came to the front so looking back I should have walked out the door but I was patient so I waited for someone to get to the front desk to help me. He said it would be a 2 hour wait for my battery to be replaced, fine no problem. Came back and the phone wasn't ready yet so I waited a few more minutes. They gave me a "brand new" battery (so I was told) yet when I got the phone back, the battery was only at 3%. Kinda fishy right? He then charged the phone while putting on the screen protector (which took 20 minutes for a 5 minute task). However, when I got the phone back, the screen protector had moisture between the screen and protector. It kept spreading condensation which gives it a foggy look. He kept trying to make it go away but couldn't so he said to come back tomorrow if it didnt disappear. Not only did it not go away, but the new battery i got at 3% drains as fast as the original one like they never replaced it but told me they did. Came in next day, and spoke with the store manager. He couldn't prove i recieved a new battery and blamed the problem on my phone saying my phone must drain batteries more then normal like im stupid and don't know how a new battery should perform. He took the phone out to the back for a few minutes to replace the screen protector and came back stating he put on a new one but it's having the same issue in the exact same spot and said it was because my phone was warped so no screen protector will work. I know he didn't replace the screen protector and it's my suspicion they never replaced the battery. Either way, they took about $150 and I'm left with a battery that performs the same and a foggy screen protector. If you decide to take your electronics here, don't say I didn't warn you. The communication is terrible. The wait is long. They didn't fix any of my issues. They blamed both issues on my phone and didn't take responsibility or had the capability of making it right and fixing the problems. The experience was insulting, a total rip off, and a complete waste of my time and money. Buyer Beware!!

These guys are shady. I had a cracked iPad screen, I called them to see what it would cost to…read morerepair, the guy on the phone quoted me $120. Fine. I drive down, drop off the iPad- no paperwork to fill out, nothing to sign, I leave empty handed with no real way of showing that I have given them my iPad, or the price (this is my fault). The guy at the counter wrote my name, phone number, and "$130" on a post it. I know he wrote "$130" for a fact because I mentioned that he quoted me $120 on the phone- he replied that after tax it's $130- I say ok and I leave. He says it's should be a day or so. Well, 4 days later, they tell me my iPad is ready. When I get there, a different person is working the counter and they tell me my total is $140-something. Look I'm not a stickler for $10, but what annoyed me was I saw the post it that had my name, number and price written on it- and I could see that someone wrote "+tax" after the $130 and wrote a new total of $140 at the bottom. 100% certain this was not on the post it when I left, because we had discussed the price being 120+ tax, which came to $130 out the door. I bring this up to the guy ringing me up, he just proceeds to tell how good of a deal I'm getting, and that it is discounted, and he doesn't know why I got such a good deal blah blah blah. Again, if the price was $140, just tell me that, I still would've used their service. It's not about the money, it's about the dishonestly.

In the past I used a on site repair service which turned out to be a tremendous mistake it wasted a…read moretremendous of my time and it was very expensive My best way to describe that was all talk no performance This is the second time I've used Kevin's and I regret not just going back to them in the 1st place I had a cyber attack in November of 2025 which cleaned out two of my favorite computers which I used for my small business and the on site cost me a lot of time and money to get me nowhere and I'm still not 100 percent back until I went to Kevin and they were extremely affordable Cost me a fraction to get both machines up and running and I am back in business completely they restored all my data assured me there was no virus and the the computer which is an Intel nook is just running perfect so I highly recommend them and if I ever have any issues again I know where to go and I know whom to stay away from So enjoy all right thank you so much talk soon bye now Tim Torbenson

My husband and I recently had a problem with our computer and phones not receiving e-mails…read more Anthony worked very hard to resolve the problem, and we are now back to receiving e-mails once again. Anthony is very knowledgeable, seems to enjoy his job, and is a great guy! We have used Kevin's prior to this problem, and will do so in the future. Their pricing is very fair. J & T Lange

Do you see how many 5 stars?…read more It's because they deserve it. Honest, efficient and fairly priced service. I've had them repair many of my devices. They offer OEM parts up front with good pricing, not upsell. More Than a Fox is my choice. Cracked ipad display and bent frame. Repaired with OEM screen and frame straightening.

First time using this company and found using Google/Yelp search. Elad (Tech) responded and…read moreserviced my broken Kitchaid refrigerator. He was professional, friendly and respectful of my home. My freezer department was failing to remain frozen. The upper ice maker also had stopped working, but it was a secondary issue. Elad diagnosed the issue and gave me an estimate for the freezer department repair. Parts were ordered on a Thursday and the repair was completed on the next Tuesday. Elad also told he believed the ice maker would start working within a week, as he felt the repair completed were related. He also gave me a second estimate in case it didn't but suggested I wait. The ice machine started making ice after 5 days which was a great ending. Very impressed with this company and Elad. It is a pleasant surprise to find a technician with integrity that doesn't make unnecessary repairs. I highly recommend this business and would use them in the future if needed.

I had a problem getting the full feature installation on a new HP printer which is supposed to scan…read moredocument to searchable pdf with the OCR (Optical Character Recognition) from IRIS. The directions and instructions HP offers give multiple approaches and app installations, all of which failed to successfully install the pdf scan option for Searchable PDF. Greg from Kevin's Computer Service came over to look into it and set up everything on two of my computers. He came on time and had both of them going in about an hour. We were very happy with the service and the on-site visit, so to be extra safe, we also scheduled a remote support scan on both computers for virus & malware detection even though we use both the consumer versions of Malwarebytes and McAfee. The remote support was excellent and went very smoothly.

AMAZINGLY Efficient. Easy going, quick, knowledgeable, just a stellar experience in an emergency…read moresituation they responded exceedingly fast.

What great service, their response time was super fast and they came out to evaluate my needs and…read moregave me a quote. He helped me pick out the right hardware which I picked up. He came back an hour later and worked very hard on the project. First class, will use again for sure! Thanks!!

We were having a series of issues with our in home WiFi. My patches were no longer enough. Kevin…read morewas amazing. He gave us sound advice, and put the time in to get our system not only running but upgraded to a professional WiFi that works throughout our large home. Kevin was professional, courteous, knowledgeable and committed. The solution my not be the cheapest but it will be reasonably priced and will be a long term top end solution. We highly recommend Kevin!

I rarely write reviews, but this experience has been so frustrating that I feel obligated to warn…read moreothers. I have prior experience with high-end home automation systems, including a professionally installed system in a 12,000 sq ft home that worked flawlessly for years. Based on that background, I had clear expectations for quality, reliability, and professionalism. Unfortunately, this company failed on all fronts. This project cost approximately $30,000-$50,000, yet from the beginning, the work was disorganized and inconsistent. The technicians who came out often appeared inexperienced and unsure, as if they were learning on the job. I repeatedly had to explain basic issues myself, which is unacceptable at this level. One of the most critical problems is the doorbell camera system. It frequently does not ring inside the home, causing me to miss important deliveries from UPS, FedEx, and USPS. This is a fundamental function, yet it has never been properly resolved despite multiple visits and attempts to reprogram the system. At one point, they blamed my internet and insisted I replace a highly reliable router. I spent nearly an additional $1,000 following their recommendation, but the issues still remain. This clearly shows a lack of proper diagnosis and technical understanding. Communication has also been extremely poor. Before the contract was signed, responses were immediate. After payment, support has been inconsistent, and my recent email has gone completely unanswered. That is not how a professional company should operate. In addition, I cannot recommend the Control4 system itself. The application feels unstable, poorly developed, and full of ongoing bugs. Even a quick look at user feedback reflects widespread dissatisfaction. For a system at this price level, this is simply unacceptable. Overall, this experience has been extremely disappointing. Based on my experience, I strongly advise others to look elsewhere if they expect a reliable, professional, and properly supported home automation system.

I highly recommend ReelTime! I got estimates from several other A/V companies and all they wanted…read moreto do was sell me the products they rep, upgrades I did not need, and at an inflated cost. ReelTime saved me money and sold me just what I needed for my home upgrade to some of my outdated and not properly working components. They presented me options based on budget. Steve was straight forward and knowledgable, Lalo the technician was so helpful and great at what he does. I won't use anyone else for my future upgrades,etc. Honest and friendly people! Jim J.

Both of my Costco purchased desktop PC's got ill within one month after four or five years of…read moretrouble free use. I absolutely did not want to drop them off at Staples or BestBuy. I like the bigbox stores but wanted to keep my business local this time. I remembered Dave's store off PCH in Dana Point where Stack's Pancakes is now. Sure enough the brick and mortar store is gone but Dave still runs a virtual store from the UPS store in Dana Point up the street off PCH. I gladly spent over $300 between the two computers that I thought were dead. All my data stayed intact and both desktops work better than when new. Dave not only earned my business, he earned my trust. That's a hard fought accomplishment. My next stop will be having Dave build our next PC. He helped me realize I purchased junk, but still able to bring both of my problem prone desktops back to life.

We've been using Dave's services for over 9 years,and he always delivers the best results. He goes…read moreabove and beyond to revive any computer. I highly recommend him as a true expert when it comes to any sort of computer repair and maintenance.

Good service, but sometimes they forget to return calls. Price is comparable to other services. I…read morewish they would do more things via email so I wouldn't have to go into the office. I'm very busy and prefer to do everything electronically

Very helpful personal service in both English and Spanish. Free parking and competitive rates. I…read moreasked Ileana Islas about the previous bad review and she said that the lady wasn't even her customer!