My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

Hubby took his iPad in to get the cracked screen replaced. They did an excellent job for fair…read moreprice. Would definitely recommend!

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

I've become WAY too familiar with the genius bar. I'm surprised I don't know employees names yet…read more I'm well knownnfor cracking my glass. Two screen replacements but this took the cake. I had my phone sitting on the wall upstairs and it was knocked off and took quite a spill. It likely did more than the "military grade drop test" that most cases boast protecting. This time I full on destroyed the screen. And having a job now that wasn't okay. I needed to get this fixed ASAP. I was really worried because despite having Apple Care + I thought this is a several hundred dollar repair. But it was a $0 repair. $0. YES!!! Winner winner apple dinner. Glad I invested in that especially since I'm a hot mess and constantly breaking my glass. Well at least I invested in some better cases and I'm TRYING to be more careful. So hopefully I won't be back anytime soon.

You should rethink the idea of buying any apple products. If you do, you better not lose or get…read moreyour device stolen. Apple Support is the absolutely worst help I ever got in my entire life (over 50 years). Their technical support system totally supports the thieves who steal these devices, not the victim. "We can't help you recover your account, but we can reset your device and give you a fresh start" That would be great if I was the one who stole the device. I lost over 500 songs that I collected over the last 25 years. And the best they could do for all that money I gave them........."Sorry, there is nothing I can do". I should use them as an example and provide the same worthless, pointless, and waste your time kind of customer service.

went to the bathroom after a male employee the toilet seat was up and there was pee all over it and…read morethe ground

We were in today to get 2 new phones. I can't say enough on…read morethe help that we had. From the time we entered the store until we were finished everyone was very helpful. I would like especially to give a shout out to James who helped with the setup of the phones, he ha a table of us SR citizens and did a wonderful job of helping everyone get their new phones up and running.

Kaeden is all about the guest. He is the definition of service. Absolutely fantastic experience…read morefrom start to finish. Thank you, Kaeden! Please ask for him.

I was very impressed with Collin Steiner at Cellular Sales until the cell phone bill came in…read more Collin had told me that I only had a $35 setup fee for my phone change. When the bill came in, there was an additional $40 upgrade fee as well as a​ $5.39 monthly increase. This was not communicated to me, and it is not on my invoice, so I went back to the store. The person that I talked to said there wasn't anything that can be done since 30 days had gone by. I find this far from acceptable, and it feels like a scam. I will be calling the customer service hotline, but I'm also going to leave reviews to warn customers.

I recently got my screen replaced on my iPhone 15 due to a dead pixel at a place in Portland & not…read morelong after my toddler dropped my phone on concrete & it cracked. I decided to take it to Mad Genius this time because the last place used a non-OEM screen. Nate was awesome, explained everything he was doing, and had an Apple Certified screen & screen protector installed within an hour. Highly Recommend!

My iMac died on me and took it to Mad Genius to see if they could bring it back to life and…read moreretrieve any files. Nate was professional, had great communication and was upfront with diagnoses, repairs and costs. Unfortunately, the hard drive was not salvageable, but Nate gave me additional options for possible retrieval. I did have them install a new SSD to replace the old disc drive. Everything worked fine with new SSD. I'd recommend Mad Genius and Nate for all Apple/Mac repairs as they are friendly, knowledgeable and specialize in Macs.

Clackamas Town Center is normally a sleepy place with enough national retail brands to keep the…read moresuburban crowds busy with their chain'y options. Except this lowkey Pop Mart, which was teeming with young folks and it was then I learned of where Labubus came from (#1). The only issue here: there were no Labubus to be found. (#2) The store seemed to have it a number of other things, from accessories to other collectibles in which people still managed to buy and take home with them or as my party I did, buy them as gifts for others. There is an element of sticker shock here for what I don't consider to be valuable merch, but this is likely to show how out of touch of I am with these ... toys. A big reason for a thumbs up: the service. They were transparent with me from the jump and offered tips on what to do online, off market options, and did a good job of answering their phones while answering questions. The most common solution was to check online at the website for availability. __________ (#1) An obvious sign of how unhip I am to this trend. (#2) This is not for a lack of trying. I came back 4 separate occasions during the same trip.

So I read reviews and there were several complaints and negative comments. My experience was…read morepleasantly the opposite. Our kid is infatuated with Pop Mart toys. The store was decent sized and had a reasonable selection. All the staff I spoke to were polite. You can purchase toys for $20 which is less than we have spent for generic toys locally. This store was worth the visit. It made our sons day.

I got a great deal on a IPad including a 14 day return. These guys were great! I would definitely…read morerecommend using them if you have a broken device or are looking for a used electronic.

Had a pretty good experience with this place about 6 months ago. The girl that works there is…read moregreat. I went here to get a repair for my Samsung Galaxy S4. I needed a new charging port and I also got the cover for the charging port. They had a reasonable price and convenient location. Their repair guy was only there part time. At first they said they had to order it. I waited a week, then the repair guy said he had the part, I came by and he said, nope it won't work. Then they said they had to order the part after all. A little confusing, but once the part came they fixed it in about 30 minutes. More recently I ended up getting my phone wet and for some reason the new charging port cover did not work as well as the original one and the phone got wet inside, but over-all I'm a happy customer.

I just had an extremely frustrating experience trying to get my computer fixed here. After assuring…read moreme it was fixed, I took it home only to find that it still had the issue. Then they promised me that another fix would work, so I brought it in a second time, only to be told that they had to order the part, which would be there Saturday. I planned on coming in Saturday, but the part didn't come until Tuesday. They assured me I could come in on Friday at noon and it would be fixed in 1-2 hours. I got a call at 5:15 pm telling me it was all finished, too late for me Friday. So, I came in today, Saturday (my 6th trip to the shop) feeling assured that I had finally reached the finish line. Only to find that, in spite of the Friday evening call telling me it was all ready, that they had not fixed it at all! Very inconsiderate lack of communication. The only redeeming part of the experience is that they gave me a full refund. But, here I am at square one again with a broken computer, after 3 weeks and 6 separate trips to the shop.

Bought external drive for backup purposes to backup some files. Done badly & couldn't use the…read moredrive. Also very rude!! Took it to someone else as I had trouble opening the drive for the backup. Took it for an opinion....told it wasn't done well. Went back to explain what I was told. Very rude again!! The store was empty....i now understand why!!! Very incompetent & rude encounter....and expensive!! Also found out used the wrong drive!!!