Horrible experience today! I went with one goal in mind and…read morethat was to get a new phone, I knew exactly what phone I wanted. With that in mind it should have taken no more than 20 minutes for me to get a new phone. The staff today September 25, 2024 was extremely pushy trying to upsell me on everything. I have a limited amount of time that I can spend at the store and they clearly wanted to lose my business by trying to upsell me different phones and extra equipments when I was clear from the beginning with what I wanted. Not only that but after spending almost 40 minutes trying to get a phone I left with no new phone because they told me that I had to go home and turn off find my iPhone there AND on top of that wait another hour at home before they could sell me a new phone. How is this even possible? Horrible experience and lost my business, I will recommend to take the extra drive and go to Sherwood t-mobile.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

I asked them to copy the data from my old hard drive to my NEW computers hard drive. They said that…read morethey could, What I got from them was a new laptop with only empty folders, NO data, No files... Not only did they NOT copy my old files, they charged me for doing it. NOW... I don't have any of my important files... DO NOT TRUST THESE PEOPLE...

PGE had a blown transformer outside our house and my hp monitor was fried…read more I was able to buy a refurbished unit from Right On in Newberg, OR and have been exceedingly pleased. They tested the old one and told me where I could find a new one just like it but they had a used one so I took it and have not been disappointed. By the way PGE paid for it! The owners of Right On are cordial, respectful, and take their time to explain the issues. Also, they quoted me a price for their refurbished monitor which was about 50% of the price I could find online.

I am so fed up with Verizon wireless. Every time I call them it's hour out of my day and it never…read moregoes right today. I called to find out why they say that they didn't receive my phone for the for the trade-in and come to find out that I just heard two more people have had the same thing happened to them. They do their trade-in for their phone and Verizon says they never got their phone. Today when I called to find out about that he says well I can fix this for you, you know your payment will be $126 every month. I said fine. Don't change anything on my plan. What did he do? He changed my plan. I'm about ready to go to T-Mobile so frustrated with Verizon. I do not recommend Verizon.

Do **not** rely on appointments at the Verizon store…read more I scheduled an appointment more than two days in advance after visiting the Forest Grove store in person. They implied Newberg had the phones I needed, so I made the appointment and drove there expecting a straightforward pickup and activation. An "appointment" here is not a real appointment. It is only a notice that you are present. There is no priority and no expectation you will be helped anywhere near your scheduled time. I checked in on time and waited over **one hour and fifteen minutes**. At 1:16 pm I was told the technical issue they were handling might be resolved "before the end of the day." Then at 1:28 pm, after all that waiting, staff finally checked and realized the phones available were **128 GB**, not the higher storage needed. The correct model is on backorder with **no ETA**. This was only discovered after the extended wait. At that point it was clear the drive, the appointment, and the time spent waiting were all wasted. While staff were polite, the appointment system, inventory verification, and coordination between stores are fundamentally broken. If Verizon does not intend appointments to function as actual service times, that needs to be made very clear up front.

I recently got my screen replaced on my iPhone 15 due to a dead pixel at a place in Portland & not…read morelong after my toddler dropped my phone on concrete & it cracked. I decided to take it to Mad Genius this time because the last place used a non-OEM screen. Nate was awesome, explained everything he was doing, and had an Apple Certified screen & screen protector installed within an hour. Highly Recommend!

My iMac died on me and took it to Mad Genius to see if they could bring it back to life and…read moreretrieve any files. Nate was professional, had great communication and was upfront with diagnoses, repairs and costs. Unfortunately, the hard drive was not salvageable, but Nate gave me additional options for possible retrieval. I did have them install a new SSD to replace the old disc drive. Everything worked fine with new SSD. I'd recommend Mad Genius and Nate for all Apple/Mac repairs as they are friendly, knowledgeable and specialize in Macs.