In February of 2021 I wrecked my 2001 Chevrolet Tracker on Black Ice so because of age of vehicle and mileage insurance totaled it so I started looking every where for a vehicle to be pretty much lied to they would say I will help u find a car when in fact they would say I can't help u I was at my wits end looking for a car but I know god always takes care of me and I went to consumer auto warehouse and they took a chance on me and I would recommend them to anyone looking for a vehicle because they will help u any way possible to get u in a car and I'm loving my 2018 Mitsubishi Outlander so go To Consumer Auto for your vehicle needs they will help u read more

I was broke nobody would take me serious that I would pay on a car lease since my credit was so bad. caw went above and beyond to help me get a car and I ended up getting with a co-signer aka husband a 2013 Mazda 3. I now am about to be moving into my own apart for the first time due to them helping with my husband's and I credit. You won't regret it they work above and beyond to get you a car more than worth driving. Kiki was my sales lady and she was amazing they all are. I will be going back to upgrade once I need a new car. my Husband will be going there to get a car as well next year. 10/10 read more

I have purchased three of my vehicles from this business since moving to VA. I've always received excellent service. For any repairs, I also use their service department and have always had a wonderful experience there too. This month my mother wanted to purchase a "new to her" car before her retirement. She was worried about feeling bullied by a salesperson or the potential of being taken advantage of, so I suggested CAW. She received the same amazing service that I always had. She was pleased with the honesty and ease of the car buying process. Thank you for taking care of my mom! read more

My car was on it's last leg and I needed something else badly. I went to talk with Kiki and she made it possible for me to get a vehicle that fits my financial situation. There was no hassling to get something I couldn't afford at all. It was the easiest process ever. Almost had me thinking that it was a setup to be this easy and true.. But, it's now been over a year and my car hasn't had any issues and we can't wait to trade it in for something bigger.. Thanks to everyone to at CAW for helping me and my family... read more

Honestly, great group of people. They helped me get a car, and didn't even pressure me into any particular car. They didn't hang onto you like a shadow. They answered questions that I had, found answers they didn't have, and set me up with a nice ride. Vlad was awesome, friendly, and provided a great experience for a first time customer to them. I pointed out one imperfection on the car I selected, and they are going to repair it for me. They truly work with their customers, and I would recommend them. read more

A few weeks ago I was out car hunting and i could not get myself into a vehicle at all. I finally went to CAW after doing a inquiry weeks before and i I made the right decision! I had a wonderful experience purchasing a used vehicle. The process was fast, stress free and pleasant. They was able to find me a vehicle that suited my needs. It was one of the easiest buying processes I've ever encountere. I recommend CAW to anyone looking for a used car, you wont be disappointed. read more

I was in need of a vehicle as my old one was finally giving out on me. I stopped by there and was given options for which vehicle I would be placed in. None of which I really wanted. I asked for them to keep me in mind when others came in. I got a call about a week later and was told to stop by and check out a Passat. As soon as I got off I did, roughly around 4:30. About an hour later I was the owner. Keke was great! Thanks again guys! Best purchase I've made in a while. read more

I have dealt with consumer Auto Warehouse, since I was at least 16. I love their customer service even if they can't help all the time (wasn't their doing it was my financial being) but this time they were able to help me. I love dealing with Kiki she's the best everybody there was so friendly easy to get along with and really helpful. I'll always be back but I hope anybody who reads us and everything will at least give them a chance they deserve it! Thanks alott guys! read more

I was Having to pull a loan for the first time for a car and they were so helpful! I really appreciated how willing they were to make sure I had a car that was in my price range AND something I just adored. They really went above and beyond, my credit wasn't the best and they still got me an amazing car within my price range. So thankful I can a food them! They are for sure worth looking into and seeing what they have to offer! read more

These people are wonderful. We got stranded with a broke down car near Staunton. Tiffany was SO helpful. She came and picked us up, arranged for a perfect rental, and even helped us when our "great plan" fell to pieces. We tried the "national" rental companies. They were no help at all. This company and staff bent over backwards to help us. Would highly recommend them for renting or buying a car. read more

These people right here are so awesome, even though it took a while for them to find out what was wrong with my new to me bought off of their lot, they took care of me. I would recommend everyone getting the warranty because that was a huge help! Thank you all for what you've done and will send people your way! You all rock, including the ladies that helped as well! Thank you, thank you! read more

Exceptional customer service We have purchased several cars but this was the first from Consumers Auto Warehouse and I was absolutely impressed and please with their excellent customer service and readiness to please their customer. KiKi was a great joy to work with and she made everything so quick and easy. Thank You so very much and I'm loving my car!!!! :) read more

Everyone was great!. I came in needing a vehicle asap as the one I had was on its last leg. They worked until they were able to get me into a vehicle the same day. I would highly recommend Consumers Auto Warehouse. If you are in need of a vehicle go see Kiki. She was great to work with. I will definitely be using them when I need to purchase another car. read more

i purchased a Dodge Journey last year at CAW and had a awesome experience! Friendly people,great service! I went into the dealership talked to Kiki told her my needs,my budget two days later I picked up my car!!!!!!! I have had no problems with my car and I appreciated that they worked to match my needs. I will shop there again in the future,thanks CAW read more

I purchased my first suv from consumers auto warehouse and I loved my experience with them. They wanted to hear what I was looking for instead of just trying to put me into a vehicle that I didn't want. They worked very hard to get me the vehicle I wanted and I appreciate that would definitely recommend them for your next vehicle purchase. read more

I needed an opportunity to help build my credit and the vehicle I had was more space than I needed. I went to consumers and they hooked me up right away! Everyone was very kind and very honest. I never felt pressured and never got that slimy snooty car sales man attitude from anyone...like other dealerships in the area. Thanks guys! read more

I've worked with them for many years. I've bought a couple of cars through them and have referred people to them for vehicle needs. No matter what my issue was if I had a problem the whole team from sales,finance,to service department have always been willing to help me get what I needed done. Friendly people. read more

We purchased our 2015 Ford Explorer in July, it's now November and it has been a GREAT vehicle. The people are awesome to work with. We actually purchased another car for our daughter in June. We have been very satisfied with both. Thank you guys at Consumer Warehouse, for a wonderful experience! Caw Caw Caw! read more

I recently traded my old trusty minivan at Consumer Auto Warehouse for my beautiful GMC Terrain!! Kiki and the team were wonderful to do business with!! If you are looking for a reliable used vehicle stop by and look at the inventory and talk with them!! You can't go wrong!!! Tell them JoyceK sent you!!! read more