I have been going to Dr. Ray for YEARS. So has my special needs daughter. He is always so kind and…read moretakes his time. His staff is wonderful and always willing to help. I would not go anywhere else. Hope he doesn't retire anytime soon.

Best Optometrist!! Knowledgeable, easygoing, friendly, expert are a few words to describe "Ray"…read more(that is how he introduces himself, "Hi, I'm Ray")! We picked this little out-of-the-way office out the hundred around our area due to his many positive reviews. Now I see what they're talking about. You're not just another number here - he treats you like you are his only client and does not rush you. I bent my glasses and he came out and he expertly fixed them right away. I was also sent off with some complimentary cleaning clothes and glass cases!! You want to be treated like a family member by someone with integrity? Go see Dr. Ray Hermida!!

Review Title: The Absolute Greatest in Vision Care!…read more If you aren't going to Our Vision Center at the Babcock location, you are going to the wrong place! I have been to many eye doctors in my life, but this was by far the greatest experience I've ever had. Dr. Craig Naberhaus, O.D., is hands down the best eye doctor I've ever seen. His professionalism and bedside manner are beyond compare. Additionally, Julie Hohlmer in optical sales is extraordinary--she provided assistance that went above and beyond my expectations. I'd give them 25 stars out of 5 if I could. Their excellence and dedication to their patients are rare to find. Thank you, Dr. Naberhaus and Julie, for everything you do! You are much appreciated.

Customer service at the front desk was not very helpful and not very accommodating…read more I had difficulty scheduling and when they finally got in, they were in a hurry to get out of there on Friday.

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

I had a great experience here! The staff is the main reason I'll be coming back--they were…read moreextremely friendly and helpful the entire time. Everything was quick and easy, they had tons of glasses options to choose from, and it was very kid-friendly as well. I also love that they're open until 8pm on Tuesdays, which is super convenient. Highly recom

I had to leave after waiting 30 minutes past my appointment time. I came for an eye exam and…read moreneeded a form completed. I was told the doctor charges $15 extra to complete the form. I completed a 52 question text message questionnaire. Then was told they didn't receive it. I truly felt like they did not want to have me as a patient. They cater to children and it is readily apparent they do not want adults as patients. They are the most inconsiderate business I have encountered in a long time. If you are an adult, STAY AWAY!

I was recently told that I had an eyelid issue that required the services of an eye surgeon who…read morespecializes in eyelids. I was referred to Dr. Patricia LaFleur at the eye Institute for medicine and surgery. I was quite apprehensive as I have never had any type of eyelid surgery or eye. surgery or facial surgery before. I think that Dr. LaFleur was the nicest person I've ever met. Honestly. She put me at ease right away and was so kind and understanding, particularly given that I was a bit nervous. She answered all of my questions and was very patient with me. The surgery went extraordinarily well and it is as though the condition was never there to begin with. I was also concerned about the possibility of scarring at the incision site but I am so pleased to say that there's no evidence of scarring whatsoever. On another note, her assistants in the Office were also nice, friendly and polite. They were very professional and obviously everyone had a great deal of experience. The whole situation was as excellent as it possibly could be. If somebody else needs this kind of medical service and they live anywhere in the Melbourne, Suntree, or Rockledge area, take it from me, there's no need to travel all the way to Bascom Palmer or to mayo clinic. We're fortunate to have the best eyelid surgeon anywhere right here in Melbourne. Her name is Dr. Patricia LaFleur and she is a surgeon at the eye Institute for medicine and surgery.

Too long in the waiting room. Every time there is a long wait and the staff always say it's the…read morecomputer's fault.

People don't want to wait hours to see the doctors. It's not easy sitting together with people…read morecoughing and sneezing in a small room. I feel sorry for staff that has to deal with this every day. I looked elsewhere.

I ordered a pair of replacement glasses and was told they would be ready in two weeks. I went back…read moreafter two weeks and was told they would likely be available in 3-4 days and that they would call me when they came in. I didn't receive a call and so went back after four weeks. They weren't open during regular business hours. I spoke to customer service in the store and they left a note to call me. I received a call by the woman who I ordered the glasses from the following Monday saying they were looking into it. No further communication by the weekend and so I went back again after five weeks. The woman was having trouble even finding the order. She then started "fixing" the order as if she was going to start the process all over again. I asked for a refund. The woman started explaining that the person who took the order was incompetent with personal issues. She continued "fixing" the order. I stated that I just wanted the fucking refund. That set her off. She became hysterical. She started issuing directives attempting to regulate my speech. I started recording her then. She called her husband on the phone. She asked him to come down to the store to deal with me because I had used a curse word, not directed at her in any way, and was filming her. It continued to escalate. The optometrist came out of her office and tried to get the woman to stop escalating with her husband and mediate the situation. Store management arrived. They asked me not to film her and I reiterated my request for a refund. Once she finally started the refund process I stopped filming her. After quite a bit of discussion and many attempts, the manager was finally able to access the order and issue a refund. The woman who took my order was incompetent. The woman who I dealt with for the refund was incompetent, easily offended and authoritarian. Their ordering system likely has issues beyond the incompetence of the operators. Blaming the employee is not a solution to the problem. The problem is systemic. The optometrist was highly professional as were management.

I went back & received very good service,, Very happy with…read moreresults. I ordered new glasses also my wife got her new eye glasses & she's very happy with the service

he is the best I've not met a Doctor Who could perfectly fit contacts for my eyesight with…read moremultifocal contacts. I believe he's retired now which makes me very sad crossing my finger. Somebody else can do half the work he did.

Dr. Grofik is an amazing doctor. He actually cares for you as a person and not just a patient…read more I highly recommend him to everyone.

I have been LensCrafters customer for over 20 years and have visited many of their locations over…read morethe years as I moved around. They have always provided professional service with smile. Keep up the great work. Thank you.

Veronica you are the best. Fast and efficient. Went in with family to get my glasses fitted that I…read morepurchased else where. She carefully took care of them and got them fitting perfectly. My mother also bought new frames and in no time, Veronica had her fitted, measured and ready to order. Super nice lady. We will be back in the future. Thank you!!!

Excellent optician. Dr Cobb and his staff are very friendly and professional. They have a wide…read moreselection of frames for every budget (including free if your insurance covers it).

From the owner: Specializing in: - Contact Lenses…read more- Optometrists - Optometric Clinics - Eyeglasses - Optical Goods - Optometry Equipment & Supplies - Medical Equipment & Supplies - Clinics