Super nice people working here . Lots of glasses to choose from . Thank goodness they also take my…read moreinsurance. Will definitely recommend to friends.

Small office, kind people. Doctor Justin is wonderful! Great selection of frames too.read more

I was looking for a new eye doctor closer to where I live and open on Saturdays. This place was…read morevery clean and had a nice selection of eye glasses. The staff were super friendly and the eye doctor is fantastic. I love that I don't have to deal with the air blast in my eye as they use something newer. I also love that you can manage your appointments online. My glasses and contacts came in quickly as well.

my son is a patient in the Palm Bay Florida location. We went to optical outlets and he was…read moreprescribed lenses and there were other options to add to the prescription like scratch resistant and so I did want the scratch resistant. It was $40 The, "Manager" Is the one who processed our order she said it could possibly be covered by insurance and I said that was great. I thought she said that she would call me the next day and let me know. She says she said otherwise but let me tell you how that happened. I called optical outlets after more than a week of not hearing from them to ask about my son's prescription. I had told The person who answered that I was waiting for my son's prescription and that I haven't received a phone call yet and I expected that I would have that, I thought I would received a call the next day or within a couple of days, so she places me on hold and gets her " Manager" Who Oddly begins to drill me like who said that ,when , where , what time I'm like ma'am, The woman who checked me out. I did not know it was the manager who checked me out btw. The "manager" Proceeds to raise her voice over speak me and say ma'am I'm the manager. I've been doing this for over 20 years and nobody told you anything about calling you the next day. I then tried to talk to her and tell her well that's what I thought but she proceeded to overtalk me very ignorantly. I guess her manager position selling optical lenses has gone to her head, and she feels the need to over talk and yell at her customers and not even listen to what they're trying to say. Crazy enough my phone number is 470 in Orlando is 407 so the reason I called was thinking they had called me, but I hadn't got the call but the woman was in a bad mood. I don't know what her problem is, but she's always moody every visit and she has no place and customer service as a manager. I want our prescription canceled. I'm reporting this incident to the insurance. To the BBB into the Florida licensing bureau

Updating my review, unfortunately, This will probably be my last time here. They are getting…read morewayyyy too busy and not enough help. This is my second visit here trying to pick up my glasses. First time left after 30 minutes without being helped. This time I'm up to 10 minutes and still waiting.

Went in this year for my annual... purchased 2 pairs of glasses and also paid for a contact…read moreprescription. Had a new tech checking me out and he had no knowledge of my insurance and luckily I did, all he did was try to upsell me. After appt. I was called to pick up my glasses.. about 2 months after purchasing them one frame broke and the other one lost the nose pad. I went back in and wanted to get them fixed.. the African American woman was so rude to me.. said we can't fix them u have to buy new glasses.. 2 months old u have got to be kidding me. Obviously there's no back up for their products so I suggest u go elsewhere.. I won't be going back.

What can I say? I will never go there again. There is an elderly doctor. Who can't control is…read morenurses at one point they hung up on me when I asked a simple question and forgot to send in the medication. It took two weeks, and it was the most unprofessional business I've ever been to , I could feel the pressure in the air and the stress level was very high. These are not happy people I could tell right away and they got so mad at me because they sent it to the wrong pharmacy actually had my primary write out the prescription because I couldn't wait. I d I would give the same number to if I was on an island and there was no one else I might let him look at me.

If I could give no stars I would. Front desk staff is polite but records staff is rude and…read moredisorganize. Did not explain record release process at all. Had to take a day off work because they don't follow their hours of operation either as they close early. Extremely unhelpful and untimely. God forbid you're a person who works and is sick be prepared to deal with this circus. Double check your insurance because my specialist visits were $200. I would go anywhere else if I could.

ONLINE: I loved looking at the frames BEFORE booking my Appointment ONLINE on their website!! I…read morecould preview them ON my face! So, I had chosen the 2 pairs I wanted before booking & going for my appointment. See, with most people who are nearsighted, trying to look for glasses IN the store is hard, because we want to see what we look like, but can't see without our prescription on... LOL Having the ability to see them at home on my large computer screen was Super Nice! Also being able to see the prices & organize them by price or COLOR (I wanted Purple!) was great too! --The Check-In Process was quick & the forms that needed to be filled out were thorough. (I also brought my last 2 exam sheets from previous doctor) --The Pre-Exam tests were quick & efficient - done by a lady who knew what she was doing. --My exam was Awesome, Dr. Vincent was very nice & knowledgeable! She was quick, but spent enough time to answer all my questions and do a great job examining my eyes. She was even great at calming me down when I covered my right eye only to find out that my left eye had gotten super worse to the point I couldn't read the Top line With my glasses!! --Purchasing my two glasses was a bit more expensive than I thought it would be, even with the buy-one-get-one offer. It sucks that most insurance policies do not cover Eyes or Teeth, but yet they are both part of the body... Hum... Oh, and just to say, I got TWO PAIRS for $100. LESS than getting ONE PAIR from my previous eye doctor!! So, yeah, I got better service & saved money too!! --Overall: I will be back when I need another exam & glasses!! Thank You!!! I can't wait to pick my glasses up next week... (I will update with photos when I get them!) --Pickup: 4 days later!! I love them... They fit great and oh my word, I can see! I mean a lot better...

Great service, got an exam my glasses fixed and new contacts!!! The place is busy but always…read morestaffed up and helpful! Even the optometrist was awesome!!!! Michelle was super on point & helpful, couldn't be more thankful!

I tried calling the Palm Bay road vision center to make an appointment. after the phone ringing for…read morealmost 20 minutes I hung up and called the vision center on Malabar Road. they answered right away and I have an appointment for tomorrow. just another reason to stay away from Palm Bay road store

I had the best eye Dr experience I have ever had! Dr . John was very informative and the staff are…read moreso lively and enthusiastic!

Cary and the doctor are nice and Cary is amazing! She truly cares about everyone that comes in. She…read moregets bogged down with people on the floor and then has to answer the phones and doesn't want to shortcut the person that's right in front of her. I've had nothing but great experiences here. They really know what they are doing and they have all the brands and selection you'd ever want.

Not sure why, but they wouldn't even return my phone call. I tried to setup an appointment based on…read morethe positive reviews on Yelp, but had to move on to another company. I left my phone number twice and clearly, but no returned calls. Unfortunate. Update: Company called and explained that they were having some AT&T issues with their phone system. However, Yelp does not allow me to remove the review (my own decision), so I am left with updating it to a neutral rating as my only recourse. The gentleman seemed professional and courteous on the phone. I guess it was just bad timing for my needs. Ultimately, I have no complaints with Optique Unique.

Excellent, professional, quality service! I would highly recommend trying this practice! As good,…read moreif not better than any other eye care physician I've ever been to!

From the owner: At Ellington Eyecare, we are able to offer a complete range of comprehensive eyecare services…read moreincluding -Annual Eye Examinations -Contact Lens Eye Examinations -Diabetic Eye Exams -Cataract Evaluations -Dry Eye Consultations We also utilize cutting edge technologuy throught the implementation of "Tele-Optometry". Call our office to learn more about this innovative and thorough exam process.

I felt like a VIP from the moment I walked in. This is a well oiled machine. I was taken care of…read moreby atleast 4or 5 people which made it all seamless. I cant wait to pick up my eyes on monday.

Review Title: The Absolute Greatest in Vision Care!…read more If you aren't going to Our Vision Center at the Babcock location, you are going to the wrong place! I have been to many eye doctors in my life, but this was by far the greatest experience I've ever had. Dr. Craig Naberhaus, O.D., is hands down the best eye doctor I've ever seen. His professionalism and bedside manner are beyond compare. Additionally, Julie Hohlmer in optical sales is extraordinary--she provided assistance that went above and beyond my expectations. I'd give them 25 stars out of 5 if I could. Their excellence and dedication to their patients are rare to find. Thank you, Dr. Naberhaus and Julie, for everything you do! You are much appreciated.

Worst experience from the front desk down to the doctor!! They canceled my son appointment without…read morenotice and didn't care. Wouldnt do anything to help out even thought the receptionist said that they had a cancelation and I had the email confirming his appointment along with the phone call! Rude and disrespectful. Never again.

I called into this location for some assistance with my contact lenses prior to the Space Coast…read morehalf marathon. Julie was a GODSEND and so helpful both on the phone and in person, I highly recommend this location!