Yesterday I had one of the best appliance service experiences ever. We had two Sub-Zero…read morerefrigerators that were behaving strange and dollar signs were flashing in my head! I filled out a form on Thomas Service Company's website, they called me first thing Monday morning and Kyle showed up just as promised. Kyle was pleasant, knowledgeable, and went the extra mile to help us. After expertly fixing our Sub-Zero issues (They're 15 years old and these were minor fixes so shout out to Sub-Zero) he also adjusted the burners on our Wolf range to help them perform better! The work Kyle did was excellent, and I was grateful for his work and professional manner. He also told us the story of their family business and that was nifty, too! I highly recommend Thomas Service Company, Sub-Zero, and Wolf. Added benefit: The total service bill was way less than I imagined!

DO NOT let them work on your appliance if you are not at home!!! The repairman who came was rude,…read moreinsulting, and did the BARE MINIMUM. We called a repairman from their company to take a look at our front two burners. When he got there he proceeded to take the top off and complained about the amount of grease saying we must have had an oil spill. This is NOT true, we simply have used our stove for cooking for over 10 years. After relaying to us the problem, he started to reassemble the stovetop with all the grease still inside, WHICH ONCE AGAIN, was the main problem. Before he could finish, I stopped him saying, "At least let me clean out the grease from the inside of the stovetop first". Then, he proceed to aimlessly stand around and watch me wipe out the inside. While I realize that I did not pay him to clean out the stove, I expected that he might at least offer to help clean the grease, which again was the main problem. Then he commented, "Time is money", while waiting for me to finish a job which took me maximum of five minutes to wipe the majority of the grease out. Even my 11 year old knows that a basic clean is common sense before reassembling something. I can only imagine what would have happened if we had not been home to direct him to do a BARE MINIMUM job. I would not recommend this company to ANYONE.

Bon Appetit is my college's food service - actually, they have a monopoly here on campus; you can't…read moreget food anywhere else. If you could, Bon Appetit might not stay afloat. The plus side is that Bon Appetit is very concerned with choosing locally-sourced, clean ingredients from small farmers and having as small an impact on the environment as possible. I'm all about that, so I appreciate having the option to support it. Bon Appetit's food is relatively high-quality, healthy, and has options for lots of different dietary needs (veg, gluten-free, you name it). They recently took steps here on campus to reduce their carbon footprint by switching to recycled cardboard takeout boxes instead of styrofoam - a change that was a long time coming. Unfortunately, being a rather highbrow food service compared to that at the U and other schools, Bon Appetit's prices range from "well, I guess that's fair..." to UP THE WAZOO. A lot of us joke that some of the prices are like being forced to eat at the State Fair every day. And the execution is often lacking - Bon Appetit has visions of grandeur and often tries new spins on simple dishes, missing the mark more often than not. (We also joke that they find a way to mess every dish up. We're not very nice.) Their employees are a mixed bag too. Most are extremely nice, easy to work with, and personable. Some need an attitude adjustment or a pink slip or what have you. Overall this company is very okay. Not stellar, but I'd rather eat this than what they have at the U of M for the most part. Some of their offerings are pretty good. But the coffee sucks.

Awesome shop. I did my own belt replacement and they let me know what parts I needed and what I…read moredidn't.

They called me a fuck and told me to get out because I did not agree to pay $50 to screw two boltsread more

Brennan was quick to respond to our inquiry. He did a great job and got the ice dam removed from…read moreour home in a reasonable amount of time.

Although they did a fantastic job on removing our ice dam, my 2 star review is in regards to their…read moreclean up. We had them come to remove our ice damn after having water leaking into our living room. They arrived on time and did a great job removing the ice damn completely. Once done they left a 3 foot high pile of ice and snow on our sidewalk going to the front porch. They thought my husband, who is almost 70 and a veteran with chronic back problems, could remove it with our snowblower. We have a 3 stage snowblower but it would not touch that pile of heavy ice and snow. I called Brennan the next day (Monday) and let him know my husband was not able to use the snowblower and was very upset trying to remove the snow because we could not get to the front door. Brennan said he wanted to make it right and would call me back later. I've waited 2 days for a return phone call and when I tried calling again today (Wednesday) and it went straight to voicemail. My husband worked on it for over an hour and I've been working on it for about an hour and we still have 3 to 4 feet of deep, heavy snow and ice to remove before we can get to the front door.

No voicemail. Phone just rings and rings! I've tried calling a million times with no answer. We…read moreneed service for our softub and have nowhere else to turn.

I have owned a Softub over 30 years and have never been disappointed. I have just purchased my 3rd…read moreone and have purchased all 3 from Minnesoftub and this has been the best company to deal with no wonder they have been in business over 30 years. I wouldn't recommend any other hot tub or Company as my experience with Minnesoftub has been exceptional.

These guys saved our lives!!!! I wish I found them earlier in the season. I messaged them the night…read morebefore a historic blizzard and they came the day of. It was super efficient - they did a wonderful job! Super quick response times and its really just impossible to pass up now that I've used them. Should there be more snow, I'll be using them again. I would recommend to anyone though! Thank you guys :)

I wanted to give a review of the service that my family has had from Bay West. I am here to saw…read morethat these people are miriqual workers. On 8/10/25 I smelt what appeared to be gas at around 0600 hours. I was confused because I had not worked with anything requiring fuel. So after 30 minutes of contemplating on when I stepped in fuel I decided to look around my home. Checked upstairs nothing at all. Went downstairs and found that my homes old fuel storage unit had been leaking old heating oil from the 1980's. I rushed and cleaned up as much as I could. I looked all over and noticed that the outside pipe which let out vapors had rusted through completely and was now in my hand. I was buried several feet below ground outside next to the service pipe which was how they fueled the home when it burned oil for heating. I had my father and I looking for a company to help clean it up. We spent hours trying to find anyone. My dad found Bay West and it was the best decision we ever could have made. After calling literally 20 companies from google no one gave me any ideas except Bay West. When I called and explained what was wrong. There dispatcher sent me to Jim. Jim is the man. Jim is a man who took the time to explain everything in great detail. I never knew this who would cold calling someone but Jim worked for the state of Minnesota and knows what he is talking about. He walked me through step by step on how to handle this type of situation. Jim told me to contact the State duty officer who is the 911 for anything having to deal with pollution or environmental issues. I contacted the duty officers who typically deal with corporation's however I pleaded my case to have Bay West assigned to help clean this. They agreed that a company should come and I requested that Bay West do the job. Jim did not have to tell me this but he did. Jim told me that if I called Bay West that I would pay for it out of pocket up front. Then I could go to the state of Minnesota and get reimbursed for the cost to a percentage. Or I could call the state of Minnesota and the state would take care of it and then I would pay what the state did no cover. And for a bill that could reach medium 5 figures that was a no brainer. Jim sent out the message and the team came in and mapped out a plan of action. The State of Minnesota came out Jason who was amazing I spoke with Carly first took the information and then Jason came out and took note of what was going on. All of this was in the morning of Sunday. Happy weekend to us. When Jason was here he was met with Jim's team that he had sent out. It took a couple of hours from dispatch to arrival however that was expected due to it being an emergency call which everyone had to get the call get ready go to work get the plan of action set and then started on the job. I was impressed at their speed. The home smelt like a refinery and all but. It is what it is. They came over we walked through the plan and they started. It took a few hours of work they first had to empty the tank. Which looked like chocolate shake just much more foul smelling. I am guessing but they took out what looked to be around 500 gallons of sludge and muck and fuel. They saved my home from this toxic mess. They saved my father who has copd and is on oxygen and they saved myself also from there rapid response Brian John and Jim are the people I worked with. And honestly after the job they did and how they treated me like a family member. Anytime they need anything I am here for them. The reason for this message was due to there hard work. I am here to always recommend Bay West and everyone from my family will now trust them like family. Thank you all for what you had done. Without you I literally would have sold or destroyed this home. That was built in 1954. Thank you for saving my family's home. I will forever be in your debt. And a job that might cost me over 20,000 usd will now be something I can pay off with the help of the state. They cut out that tank and took it with them they cleaned the oil. They removed the oil, oil tank, and they sealed the piping from outside so nothing can come through it again.

Quick easy disposal of hazardous chemicals. Drive through and they u load everything for you.read more

I've used a number of local anodizers and platers, but Co-op Plating always comes through. Last…read moremonth, we were late on a lot of aluminum cylinders and I sent them to another local anodizer for hardcoat. They put it on too thick and the internal threads wouldn't take the go gage. We set up to remake them, but Co-op was able to strip and rehardcoat them to bring the parts into spec. If they hadn't, the parts would have been scrap. Saved my butt.

It's a little known fact that these people have been some of the most prodigious polluters in the…read morearea for decades. They had to replace the local sewer lines several times due to their illegal dumping of solvents. I believe that criminal charges were dropped for some reason. It is fine folk like them that really give corporate interests such a gleaming crown of integrity.