Service here is so fast! The associate was friendly and very helpful about currencies that arent on…read morethe sign. In the middle of the day, there was no wait but there is a waiting room just in case.

Best place to get your foreign currency. They are friendly and knowledgeable. Open daily (except…read moreSat. and Sun.)

I went to go get some Japan yen for my daughter because she going on a school trip and this lady…read morehelped she was well spoken her name was Esmeralda I just wanted to say that she helped me and she was really nice

I went to make an exchange and had a few queries . The person there; Esmeralda, was very helpful…read more The transaction also didn't take very long. Highly recommended!

I've used this currency exchange several times already. I actually went to their downtown location…read morefirst, but I like this one better because parking is easier. -cash only, all bills accepted. No coins. -ID required -street parking -closes at 5 PM -responsive on the phone. I recommend calling ahead to see if they have the currency in the amount you want The best part of this company is their rates are clearly stated on the website.

The facility was clean and luckily there was a lot of street parking available. The team here are…read morevery responsive and the teller that helped me out was friendly

Easy location with plenty of parking. They always have the currencies I need without having to…read morepre-order. Customer service is great and fast.

I've been here twice to exchange money for my vacations. Each time I was treated great. Amazing…read morecustomer service. Fair and competitive rates. Amy was so nice and answered all my questions. Vito the Pug says "Woof!! Thanks Amy!"

Great place to exchange dollars for other currencies. Both…read moretimes going to Europe this is where I've gotten my euros and also when going to Toyko this is where I got my yens. Safe and secure transactions and friendly staff.

Helpful staff. Parking is difficult. Located in mid downtown area near the Biltmore hotel.read more

Great place located inside SK Market. Lots of parking available and was able to get the currency I…read moreneeded, plus reserve some other currency for later. Friendly and efficient. Thank you!

I went to FXBroker Team today (Van Nuys location in SK market) to exchange Armenian drams for U.S…read more dollars. I was first told to come back later because they did not have enough cash on hand to complete the exchange. For a business whose primary service is currency exchange, having to make a second trip because there isn't enough cash available was already extremely frustrating. Unfortunately, the experience got worse. When I returned, the exchange amount came to $98.76, but I was told I would receive $98.00. I asked for a receipt, and only after I got back to my car did I look at it closely. The receipt clearly showed that the amount should have been $98.76. I decided not to go back inside because, frankly, I had already had enough of the experience. And before anyone focuses on the 76 cents, this is not about the money. It's about the principle and the trust involved when handling someone's money. If your own receipt says the customer is entitled to $98.76, the customer should receive $98.76. Period. Having to make an unnecessary second trip because the business was out of cash, followed by an incorrect payout, is not the level of service I would expect from a currency exchange business. Customers should not have to wonder whether the amount they were given is actually the amount they are owed. I hope management takes this seriously and reviews how these transactions are being handled.

I originally planned to get Yen for my trip at chase bank but I was a procrastinator…read more I called first to ask if my preferred location had the Yen in stock and proceeded to exchange. The lady on the phone informed me it was cash only and I can sell back the money I don't use at the current exchange rate at the same of return. The cashier lady was friendly and greeted me upon entering. I asked her about the Yen and she informed me of the exchange rate information. The transaction was fast and easy. I appreciate her friendly customer service and willingness to answer my questions. Thank you for a good experience!

Cash only exchange!!…read more Best way to contact : Messaging them about how much you want for that countries currency and getting it the same day or next day. Fast response. I exchanged Japanese yen, Peruvian sols, and New Zealand dollars here so far.

This place was awesome. Easy to find and the tellers or cash handlers were very helpful and quick…read more Will be coming back to exchange currency. Peso to dollars or dollars to pesos, of course in a pinch. Rates are much better down south, but this place does great. Thank you again.

Lady working doesn't have good customer service, always has an attitude like she doesn't get paid…read moreto work there She doesn't know how to spell certain cities/states. This company should hire people that could spell and at least have good customer service attitude. This lady gave my mom the worse attitude when sending money. I wasn't going to write a review because who cares there's other places to send money but it's the closest to my moms house. ANYWAYS, She has turned me away twice and stated to come back when I knew the right location I was sending money to. I even spelled it out on paper and spelled it out loud. And she stated there was no such thing as the location I was telling her. She needs a new job where she can stop being a bitch to customers like she owns the company.

Misleading Phone Quotes and Unfulfilled Rate Guarantee…read more I am sharing this factual account of my experience to help other consumers save time. I called this location ahead of time to confirm the exchange payout for €1,500 cash. Over the phone, I was quoted a dollar payout in the high $1,900s. Based on this confirmation, I immediately drove to the store. Upon arrival, the representative informed me that the phone quote was a mistake--the employee had accidentally provided the store's *selling* rate (what a consumer pays to buy Euros) rather than their *buying* rate (what the store pays to purchase Euros). The actual walk-in rate offered to me was 1.05, a near 9% spread away from the current mid-market baseline of roughly 1.15. This lower rate meant a difference of over $150 less than expected. Furthermore, this business features prominent signage stating "Best Rate Guaranteed." I challenged the staff on this policy and offered to provide a digital recording and phone transcript proving that a competitor (Continental Currency) had just quoted me a buy rate of 1.12. Despite their advertised guarantee to offer the best rate, management refused to match the competitor's 1.12 rate, offering only to slightly adjust their own rate from 1.05 to 1.08. I declined the 1.08 counteroffer and took my business to the competitor instead. Prospective customers should be aware that phone quotes from this branch may not be reliable, and their advertised "Best Rate Guarantee" may not be honored, even when direct proof of a competitor's superior rate is presented.

This started off great. Would have been at least a 4. I ordered the different currency I needed…read moreknowing it wasn't your typical exchange. I didn't hear anything for 3 days via email so decided to call. A very nice girl named (spelling?) Minol said let me find out if it's at Main Place. She couldn't get through but said I'll call you back, She called me back and said it was available. So we went to the Main Place location, instructions were excellent to get there. The girl behind the counter was very short with us. I asked why we didn't get an email that the currency was received and she shrugged it off. Said it wasn't the typical currency, which I knew but we never got notification they had the currency. . There was no one else she was helping and just didn't seem to care. We paid for the currency and left. It could have been so much better with people skills.

The year was 2025 and I was feeling finer than 20 mother flowering dimes. Just kidding. I called…read moreand asked if they were able to cash a settlement check that I had received because I was disrespected at Walmart. A class action one so I thought this place was going to be packed because everybody gets disrespected at Walmart, you feel me? Anyway, they close around 8:00 p.m. if I remember correctly. I called at 7:30 or so and asked if they would be able to help me out with my big baller check. They said sure and asked how much it was. That's when I got nervous. A lot of people and or check cashing spots aren't used to people that handle this amount of money like myself. I let her know that it was about $21 and change and she said oh okay yeah come on in. The relief I felt was similar to the time I left the Jerry Springer show studio after finding out that the baby was my best friends instead of mine. That is probably one of the best moments of my life. Anyway, going back to the phone call. I was greeted with the angelic welcoming warm voice of a young lady named Maria. She told me her name and I thought it was talking to Aaliyah. She really rocked the boat when she told me that the check amount wasn't anything but a number I'm just kidding none of that happened but she was very professional and welcoming over the phone. So I showed up 45 seconds later drunk as hell jk again but yeah it was the smoothest a check cashing transaction has ever went. She was fast friendly and professional. I would say more but I'll just say that the customer service was exceptional. Maria was the best and she's a dodger fan so extra brownie points for her. I love you, Maria!

Maria and Karyna were very helpful, friendly and professional. They were very knowledgeable and…read moreanswered any questions I had. I will definitely be returning, thank you ladies for helping me!