The best! Helped me out in a jam and they won my business. I always prefer small companies to big…read moreones and Arrow delivered with a personal touch. I highly recommend this father and son team! Wish I found them sooner.

I've been with Arrow fuel for more years than I can remember, and they have always been reliable…read moreand responsive whenever I have had a problem. Even came out on a cold Christmas Eve when I arrived home and found my furnace out. (I wasn't even expecting a response until after the holiday much less a visit that same night that got everything working again.) Fair prices and great service!

I received a water bill at my 600sq foot one bed/one bath condo saying I used 32,000 gallons of…read morewater for 359.00 in one month. When my usual bill is 25.00 I called they said get it fixed and we will adjust your bill It took two weeks to get a guy to get out there and it was fixed. I called back they said wait til normal usage returns to normal and call again I called and they offered 100.00 credit off a now 650.00 worth a water bills They lied! Also WPCA the sewer usage people want a large fee too. Even tho the weather never went into the sewer! They can all go to hell. I'm going to dig a well !! Where are the consumer protections ?

The liquid product that this fine company provides turns into a solid at 32 degrees and turns into…read morea gas at 212 degrees. They get this product for free and charge a premium price for it.

Wow, so unreal! Been a customer of 10 years. This company immeditely would stop service if I…read moremissed a payment. Always made it feel like things like this don't happen, whatever, not why I am here. These guys took my propane tank without me being aware. I called to let them know my gas was out and didn't even find out til the next day that they had removed the tank. They told me that I told them to remove the tank, which obviously I did not. Come to find out, their technician went to another random house and talked to someone else who said that they don't get propane refills. Well this technician said, hey, this customer no longer wants propane. So the manager then came and picked up my propane tank in the middle of the winter. For 4 days I called trying to get it back, just to be told, "We can't get there today". This went on for 4 days until on the fifth day, after telling them someone could get hurt because its 35F outside in the winter in CT, until they said, "we feel threatened" by this convo and said, we refuse to bring back the tank. Yes, that is correct. They took my propane tank in the winter, for 4 days said they would get it back on, then said they refuse to bring it back. They never appologized once for the mix up. He kept saying over and over, well in the system we have it marked down that you don't want your tank anymore. NO IDIOT, you spoke to another random house, that never happened, there was no disconnect call/email/nothing!!!! Calling The Attorney General, BBB, and the regulatory agency for Utilities in CT. I don't care how what I have to do, I will do my best to get these guys held accounted for. Read their reviews, they treat people like absolute garbage. They are going to get someone killed. Their 5 stars are obviously paid for

If it was possible to give less than one star, I would be first in line. Based on my experience, I…read moredefinitely do not recommend them. - They are rude when you call them both Jeniffer and Kim - Once, my girlfriend came unexpectedly to visit me, and she parked her car in my driveway, and I, with all the excitement, forgot about the scheduled delivery. The driver did not do a delivery that day - there was NO call, no knocking on the door. When I called to ask when the delivery would be made, I was informed by Kim that the driveway was blocked. No comments.... - Another time had a scheduled delivery for a specific day. Came early from my night shift and patiently waited for the delivery. However, the delivery was not done because their driver didn't show up, and they had no one to make the delivery. Again, no one called me with an update or an apology. When I called, I was told that they don't know when they will be able to schedule the next delivery.. There were multiple other occasions when I believe a Pioneer Gas employee showed incompetence, but I am glad that I am no longer with them.

Servco has serviced my kooky boiler for a decade now, and I cannot more highly praise their level…read moreof service. Everytime there is an issue, they promptly respond, their guys know what they're doing, and they're incredibly thoughtful. They definitely go well above and beyond what I would expect and we're grateful for that

I have been so pleased with this oil company. They are fairly priced, incredibly responsive and…read morehonest. Pam is always pleasant and helpful whenever I phone with an issue. Yesterday a service technician, Chris, came to understand why heat was not reaching into the primary bedroom in the corner of the house. He worked diligently to solve the problem. He even offered to get a suit on specialized for going into crawl spaces but I said it was not necessary. He made a vast improvement in the her flow to the room and I am so happy. It is still not as warm as the other bedrooms but it is tolerable now. Thank you Chris!!!

I inherited CP&P when they bought the company I was using. I have used them ever since, at least 6…read moreyears. I am on auto fill and do not have a contract. I own my 2 tanks. They have consistantly kept up with my propane and the rate they have charged has always been right in line.

Connecticut Propane mistakenly filled my owned tank without my knowledge, permission or…read morecontract/paperwork of any kind. To make matters worse, they sent a "messenger" with NO identification to my door who demanded my phone number. Matter was turned into CT Consumer Protection Agency.