Technicians were very good, manager with them was trying to upsell the job. Being I knew exactly…read morewhat the job needed, and he assumed I did not, as I'm female. Tried to sell me 6500.00 for things that I absolutely did not need. I did not agree and had them do only what was necessary and not $4,000 over what he mislead me to believe I needed. Not good business.

I called Comac to replace a water pump in my house. Their service was beyond my expectations…read more They did a great job of communicating and were out quickly. The install techs, Bob and Ryan were professional, pleasant and did the job in a very short time. Everything was cleaned up and the new pump is working perfectly. I highly recommend Comac for any pump or wells work. Thank you!

We had a fantastic experience with Epping Well & Pump! We called 2 different companies. It wasn't…read morean emergency; we still had an operable pump, but it was running constantly and costing us a fortune on our electric bill. It was only a matter of time before it stopped working and we knew it so, we wanted to get it done before disaster struck! The first company came last week. (name begins with a C) They told us we needed to replace the pump and all the lines going out from the house to the pump. The price was $4k! We were in shock as we never anticipated it would cost that much! They wanted to do it there and then, but we wanted to get a second opinion, so we called Epping Well & Pump. They came out today and, they were fantastic in every way! Both guys (wish I had got their names), were great! They spent ample time diagnosing the problem and were extremely knowledgeable about what was going on. We were impressed as they explained everything to us in a way we were able to understand. They were polite, friendly, honest. We were told what to expect and what to do and not to do in the following 24 hours. In the end, we got the new pump installed and a new check valve. They did NOT need to install new lines! Total cost: $2350, a WHOPPING $1650 less that the first guy quoted us! What a relief to have the new pump installed and running perfectly! I can't wait to see the difference in our electric bill next month!! My husband, Beagle (they loved her) and I, could not recommend these honest and friendly guys enough! Thank you, Epping Well & Pump, for a very positive experience!

Always answer the question everytime i call for my water filter problem. The associate super nice…read moreand professional.

Thousands of Dollars of Unnecessary Property Damge - Absolutely Zero Accountability…read more We hired this company when we suddenly lost water to our house. After a rushed & cursory assessment, they required us to dig up over a hundred feet of our yard & driveway, only to later determine the problem was in the well & no digging was required whatsoever. The company failed to do a proper leak assessment & cost us thousands of dollars in additional labor, subcontractors, materials, & SIX DAYS without water, all for something they should have identified & resolved within several hours. When we expressed our discontent & contacted the owner, he made up a litany of excuses to justify their work & has since refused to call us back. We completely lost water to our house one evening. We have experienced low well water before on occasions when we used too much water, but this was different as no water was running at the time & the pressure would not rebuild, no matter how long we waited. After waiting more than a day for the well to replenish, County Pump came by to assess the issue & quickly alleged we had a break in our offset line (the pipe that runs underground from the well to the house). They said there absolutely had to be a break underground & never even considered the issue could be elsewhere. They contacted a digging contractor that wouldn't be able to dispatch for several days, so we hired our own to expedite the excavation. After three days of digging, County Pump returned to replace the offset line, only to turn the pump on & still have NO water flowing to the house. Confused, they deliberated with their management & only THEN decided to remove the pump from the well, upon which they discovered a large break in the water line right above the pump. Suffice to say, the issue was always in the well & we spent excess time & money to dig up our yard & driveway for no reason. We signed their paperwork with the hopes of moving on, but after corresponding with multiple other contractors, it became clear that the issue should have been easily identified & resolved when troubleshooting; it's common practice for a pump company to raise the pump several feet from the well to test flow from the pitless adapter, but County Pump never even considered what ended up being an obvious issue in the well. I expressed my dissatisfaction to the techs while they were onsite & insisted their management contact us, but they never corresponded until we called their office multiple times afterwards & left messages with their owner. When we did eventually connect with the owner (Doug), he was highly defensive & downright combative - he refused to empathize with our poor service experience & insisted on a number of excuses to justify the additional digging & pipe replacement. In particular, he tried to convince us that the offset line had to be leaking because of water that appeared in the trench that was dug. Putting aside the fact that the digger (who's performed this work for over three decades) said the pit water was instead consistent with surface ground water AND the fact that it rained all night before County Pump returned, I explained to their owner that an offset leak couldn't be the cause, considering they ended up replacing the line & STILL did not receive water at the house, therefore no water could be flowing from the well & leaking through the original line. Doug instead talked in circles, seemingly more to justify their work to himself than to convince us. He said he'd call us back to sort things out - we've since never heard back. In summary: 1. This company provided a poor assessment. This has been confirmed through correspondence with multiple contractors. 2. They required us to perform a ton of expensive, unnecessary, & destructive services which also prolonged our resolution. 3. We paid them for services rendered & insisted their management contact us. 4. Only after continuous calls did they respond, at which time they took no accountability & chose instead to argue with a paying customer. 5. They ghosted us - no correspondence has occurred in the weeks following the call with the owner. This is a testament to a company that is completely devoid of integrity. Do not hire County Pump

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.

Fantastic service. Prompt response, very knowledgeable and fair pricing. Willing to go the extra…read moremile to get the job done

Wragg Brothers came today to suss out my well/pump/refill capacity and test my water. I learned so…read moremuch about my system, and wells in general, and what I might need in the future. I took notes and couldn't have been happier with their effort, wisdom and good company.

This is my second review because they came back to install an overflow valve and pipe. That in and…read moreof itself is music to my ears. Before they put my new wall in I was constantly running out of water... for years I couldn't wash clothes and take a shower at the same time. I had to watch every drop of water and even then I ran out. So I decided to call WRAGG because of their reputation in the community and I wasn't disappointed...this is not a big corporation. It's a father and son who've been digging wells for decades. when I decided to dig the well, they gave me a time and a date that they would be there and it wasn't weeks away. It was days away and they were there. they had to go down 1005 feet... and they struck water. now I have 1500 gallons to draw upon. In my old well I probably had 45 gallons which ran out quickly. These guys are the real deal. And the crew that they have is just as good hard-working dedicated young men...Don't even think of calling anyone else if you need any advice or service or a new well.

Mike was great from the start with the inconveniences of new build delays! He was professional and…read morethorough, finding critical issues that could have been costly later on. The report was easy to read with pictures included and completed in a short time. Wonderful guy to work with!

From the owner: Wish we had online scheduling? Text us @ 1-603-364-4420 for even faster scheduling. Accepting text…read moremessages till 10 pm daily, Monday - Sunday. When buying a property, you need information about the home's systems in a quick, efficient manner. Information gathered by an experienced home inspection business is the only way to make a smart purchase decision and investment. Image trying to arrange a day and time to have a roofing contractor, chimney contractor, carpentry contractor, HVAC contractor, plumbing contractor, electrical contractor, well/pump contractor, pest control contractor, radon air testing services, water testing services, and a septic inspector out to look at the property. It would be very expensive and time-consuming, but hiring Structure Check LLC helps you avoid all that hassle and saves you lots of money and time. One phone call and a two to three-hour site visit can get you all the information you need to make a smart purchase decision. It’s simple, if you want to buy a house with the confidence of a builder, contractor, investor, or someone who has been in property management their entire life you'll need a home inspection report. Call 603-369-4420 to schedule a full home inspection. One call can schedule the septic inspection or sewer scoping, radon air testing, and water testing services. It is that simple. Schedule VIA text 24/7.