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    Contra Costa County Human Resources Department

    3.6 (25 reviews)
    Closed 8:00 am - 5:00 pm

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    Ivy S.

    The weeks of me being home with the baby and not having to go to work are drawing to an end. One of those days I used to walk downtown and get the baby's birth certificate. The nice thing about living in Martinez is all of the county services are right here in my own back yard. I walked int and was greeted at a little kiosk by two ladies. I asked how to get the birth certificate and they directed me to fill out a form at another little table then bring it back to them. She took it and did some finger magic on her computer. She also told me that her birthday was the same day as my sons. Cool! She gave me some paper work printout and a little receipt with my number and said to wait over by this group of chairs and then my number would be called. I asked how long the wait was and she looked over her kiosk then told me it was a slow day and maybe 15 minutes. Sweet! So I sat for about 15 minutes. Then there was my number. I handed over my paper work and then was summarily told that it would cost $44 for two copies of his birth certificate. So he handed me back what looked like a cheaply printed tiny replica of what I saw on the first woman's computer, printed on that bluey, purpleish, legally, looking paper. I thought it would look more formal but apparently technology makes those things less important. Service was fast and I got to see some people ready to get married. One girl was dressed so sweetly in a tight, shiny, white dress. Made me remember when I looked that good in tight white things. I cant give you an estimate on what would be the best time to come here so enter at your own risk.

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    2 years ago

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    9 years ago

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    14 years ago

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    20 years ago

    Great service in and out for filling my Fictitious Business Name Statement (FBN) statement.

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    11 years ago

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    Review Highlights - Contra Costa County Human Resources Department

    I handed over my paper work and then was summarily told that it would cost $44 for two copies of his birth certificate.

    Mentioned in 7 reviews

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    Contra Costa County Treasurer-Tax Collector

    Contra Costa County Treasurer-Tax Collector

    1.9
    (7 reviews)
    0.0 mi

    The worst. Staff is incompetent and rude. The old lady who works in the tax office was rude and cut…read moreme off the entire phone call when I was trying to ask questions. Apparently I was bothering her with all my questions and she felt like she did not want to answer any more questions so she hung the phone up in my face. I called back and asked why she did that and she lied and said she doesn't know who hung the phone up in my face...she is the only old white lady who works in her position. Then she hung up in my face again and I ended up speaking to another older man who was just as rude and bothered that he had to do his job. He asked why I was calling and in the middle of me explaining he started loudly talking over me and I had to scream at him to get him to stop! It was insane! They also lied about sending me a letter that I never received and said if the post office lost it or put it in the wrong mailbox then oh well it's not their fault it's my fault. Everyone in this office needs to be fired but it sounds like they are either close to retiring or ending their jobs anyways! Oh yeah they also said they had no manager when I first asked and when I questioned this they changed their mind and said oh actually we do but they aren't here. Refused to give me their managers office number too, like I won't physically go down to their office myself. It's sad that nothing will be done about this and all the upset reviews and clients that have been complaining for years will never receive any justice or apology. If you hate your job, leave. Don't take it out on everyone else.

    The staff is helpful... but it doesn't change how I feel about the organization. Cinzia, Reno, and…read moreI go to pay taxes to the man in person twice a year. The building is super cool. Older with the HUGE hallways. Old bank vault parked in the vestibule. Stairs you could drive a double wide up.

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    Social Security Administration

    Social Security Administration

    2.7
    (21 reviews)
    5.2 mi

    No appointments. And hire people that are kind and helpful. The ones you have don't deserve a…read morepaycheck.

    TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

    Contra Costa County Human Resources Department - publicservicesgovt - Updated June 2026

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