John in the Service Department is great! He looks after those new and regular. I've brought my 1996 honda shadow vlx in several times to these guys. Always an overall good job. You should check your bike before riding out though. Sometimes something will be off- like your choke is up or mirrors are off...They aren't lazy with the bike- you get the work you deserve and pay for, but it seems there's always something extremely minor that happens lol. hense the 4/5 stars would def recommend these guys... Have had experience with other places in concord/wc/phill, these guys are best and cheapest. All mechanics have from decent to excellent experience. Though the mechanics can be a bit rough around the edges, they do know their sh!t. read more

Asked if I could get on a bike (yes, I asked before I even got on). Guy said sure only if I take my keys off of my belt loop (even though my keys were nowhere in the way and I was getting on a cruiser- it wouldn't touch the tank). I was a little irritated because he was talking to me like I was slow. I walked over to the bike, took my keys off of my belt loop, raised my arm up to show them it was off, and dropped my keys to the ground. No, I didn't throw them, I dropped them. In the middle of the shop, I get yelled at and told not to get on the Harley. I guess my keys must've scared him. Still not sure why I was treated that way in public. I would understand if I threw my keys or told him to (expletive) while I got on, but there was none of that. Guess I'll just pay a little more and go to McGuire's and buy my bike there. read more

Kind, helpful, friendly people. I traded in my 2017 zero fxs motorcycle and they gave me excellent value. I was able to apply the trade to a brand new zero. The sales associate even supported me negotiating with the owner to get a great price. It was fun hanging out with everyone there. The showroom is comfortable in spacious. I was invited to hang out as long as I wanted, test ride as many bikes as I wanted. They helped me every step of the way with setting up the payment in a truly convenient manner, and they were so gracious and easy going about it. As a woman I've had some terrific experiences at motorcycle dealerships. Everything from being told they would not allow me to test ride a motorcycle I intended to buy or--even sit on it, to just plain condescension, discomfort and hostility. I bought my last motorcycle at SF Moto, it was just ok (actually they treat me like a pest everytime I'm there). That's never been my experience through the years traveling all the way up to Concord to work with the folks at Contra Costa Motorsports. They're so cool! read more

I was having some trouble with my dirt bike running and found it to be a pilot jet problem. When I called, Brian helped me get all the jets I needed for a great price. Came home and installed them in the carb and it fired up on the 2nd kick. Great service and very knowledgeable. Highly recommend this location read more

I don't usually take the time to write reviews but I had such a wonderful experience at Contra Costa Powersports that I wanted to share with others. I traded my motorcycle and purchased another bike from them and the whole process couldn't have been more pleasant. Connor and Lance were really great to work with. Some bike dealers either ignore you or give you an attitude like you're wasting their time or like they're doing you a favor, but at Contra Costa Powersports they've been very friendly, attentive, respectful and made me feel like I was a valued customer. I've also been very satisfied with the times I've used their Service Department. They do good work and their prices are very fair. Overall, I feel that everyone at Contra Costa Powersports really values customers and they give quality care and service. They are good people and I will definitely keep going to them for my future motorcycling needs. read more

I should have read other reviews. I bought a used CBR 1000rr. The sales guys were helpful and friendly. The service department, however, is a disaster. These guys have wasted two full days of my time having me sit around and wait endlessly. They set false expectations. I would rather come back when things are ready. I hate being lied to. They cannot communicate between departments. I regret having come here and will never bring my business here again. I bought an extended warranty. Good thing I can go to any Honda dealer to use it because I won't be coming back here. There are too many other good Honda dealers in the area to subject yourself to this mess. I recommend Berkeley Yamaha/Honda in the future. read more

hello ! today i just bought a honda cb500 here at contra costa powersports ! ian was a great sales person as well as jun! i loved it here and have given me a great price for my bike ! 100% recommend. love the environment and also how welcoming they are ! read more

Contra Costa Powersports - My bike - Motorcycle Dealers Near Me - Concord, California

Buyer Beware!!!!! My wife and I were looking for (2) Dual Sport bikes to purchase this week. We called and spoke to Rob on the phone first and he was informational about specific questions we had about the Honda 250's. He had said that he sold the last one he had yesterday and could possibly get others from another dealer. He took my number down for a return call from either himself or Ian for availability and pricing. Upon the return phone call from Ian he stated that he had a Kawasaki 250 and he talked to his manager and he could do a great deal for us. I asked him about the Honda 250's I spoke with Rob about and he stated that he hasn't had a Honda 250 in the store for 3 months. I was perplexed by that comment since Rob stated that he sold the last Honda 250 yesterday? I then told Ian I was in the market for (2) bikes and could we get a good deal or possibly better deal on (2)? Ian stated come down to the store we will work with you. We got in the truck and went to go see what Ian had on the floor. When we arrived we were greeted by Ian and introduced ourselves and I proceeded to ask Ian the question what the story was behind Rob stating he sold the last Honda yesterday vs. Ian stating they haven't had one in months. Ian proceeded to tell me, very rudely, that the Honda Rob was talking about was sold from another dealer and stated "we arent liars here". Confused yet again being the "CUSTOMER" looking to purchase (2) bikes. Ian then disappeared and got on the phone while my wife and I browsed the showroom. After approximately a 5 minute phone call, Ian yelled across the showroom "Hey Jay, Just like I said I haven't had a Honda in the showroom for 3 months". Confused Again! I told Ian that I misunderstood and he agreed. I proceeded to ask another question about the bikes and Ian cut me off mid sentence and stated he was with another customer and he would have someone else help us. After this type of disrespectful behavior I was ready to go. I motioned to my wife, lets go. Ian then started to get loud and verbally attacking us in the showroom yelling "You called me a liar" repeatedly. With his face turning red and his fists clenched like a 2 year old having a tantrum. After this type of Aggressive, Disrespectful, Emotionally Unstable behavior from Ian, We felt unsafe at this business. My wife and I then left and took our business elsewhere. What we thought was going to be a fun holiday weekend tuned sour quickly. read more

I was recommended to this dealership through the Costco Auto Program and ended up purchasing a different motorcycle than I went in to look at. The salesman, Nelson, listened to my concerns and what I wanted in my new bike and was able to find exactly what I wanted. After a no hassle test ride (he even recommended a great loop with freeway and city riding) I now have a new bike in my garage. I'm a little concerned only about their service pricing which sounded high, but as far as finding a motorcycle for purchasing I walked out with a great bike at a ridiculously good price. I will definitely be giving them a shot at my first need for maintenance to see how they do because of the good sales experience. FYI- they have a ruckus for sale, how awesome is that..... read more

First motorcycle purchase and this place this great. The selection was decent as I was looking at the Honda Shadow line. They were only missing the Aero but could get one in a day or so upon request. After trying a few bikes, I decided to go with the Phantom and thoroughly enjoy it. The store is clean and the staff was laid back. No one pressured me into buying an was an enjoyable experience. I would give a 4/5 due to the processing time being a little slow, but the staff continued to apologize and were very courteous. I will definitely go back for servicing and upgrades. read more

I've been a customer of this shop for many years now. I really enjoy working with their parts department. They charge a bit more than the Internet shops, but they are super helpful chasing down weird parts and communicate clearly about the order, when it should arrive, and leave messages on my phone when ready for pick-up. I bought a new goldwing from them last year and also had a great experience. Rob was super helpful, offered me a test ride. Encouraged me to take another. Perhaps because he could tell I was a motivated buyer and intended to buy something the same day. The price seemed fair, purchase and financing through Honda was easy. I would definitely consider buying from them again. Now that I have a bike from them, I'm starting to use their service department. And this is where I'm knocking them down a star. Got my bike back from 16k mile service and it rode funny. I could feel the front was light and buzzing on the pavement. I finger checked all the bolts on the front they might have touched during the brake pad swap and everything was tight, but then I discovered the tire was set at 55psi cold. Whoa. I later found that they forgot to re-index my windscreen so it was non-operable when I needed it while riding until I restarted the bike. People make mistakes and I'm willing to have them service my bike again, but after reading all the comments here on yelp, I thought I would add my experience to the list of reviews. It's mostly positive. All the staff are friendly and helpful. I've only had one bad experience and hope that it is unusual. If I have another, I'll be back to update this review. read more

After being warned by another local dealership I found warning to be very true. The customer service for sales here is rude and uninviting. I went in to ask simple questions about locating a specific bike I want. I was told they cant find it unless I buy it from them. He was rude about it not knowing I am actually looking to buy immediately. Being knowledgeable and being a know it all are very different. The know it all attitude and lack of personal care for could be customers have me going elsewhere. No lie, they honestly lost a sale today over this. read more

(DISCLAIMER: This was my first motorcycle purchase, so I tried to include more details about the whole ordeal so that others buying for the first time can have a good idea of what to expect. I appreciated seeing detailed reviews on dealership experiences, so I thought I might return the favor.) A great buying experience. After about a month of searching craigslist, dealers' sites, and other sites on the internetz, I (or rather, my girlfriend--sort of effortlessly) found my 2008 Yamaha V-Star 650 Classic on their site. I called immediately and Brian spoke with me about the bike. Over the course of the next week, I visited the dealership to check out the bike (and their establishment), set up financing options with the Stanford Federal Credit Union, set the details of the contract, and bought the bike. The process was pretty smooth and everyone I encountered in purchasing the bike was friendly and knowledgeable. Brian guided me through the purchase and helped with my questions and concerns. Jason helped with the deposit and purchase transactions and was helpful and funny. He also gave me some helpful information about what kind of bike security is worthwhile. Joe helped with all of my contract paperwork and was knowledgeable and clear. Dave (the owner) was cool and let me come pick up the bike on my day off work (Monday) even though the shop was closed. I've been driving this bike now for a few weeks and it runs perfectly. I've had a couple of riding friends take a look at the bike and ride it; they said that the bike was in great condition and that the price I paid for it was a solid deal. All in all, the whole ordeal was pretty smooth and pleasant. I would buy another bike from these guys in the future. read more

Great experience all around! I've been buying and selling bikes for close to 20 years, and this was pretty much the best that it's been so far. I came in with a bike I wanted to trade in, and a few ideas about what I wanted to buy. I came on a busy weekend, and Lance and Dave were very patient and spent close to two hours talking with me about what I wanted and showing me the bikes they had available. Wheeling them out of the show room so that we could start them up and get a better feel for the bike. When it came time to deal, they gave me a very fair price for my trade-in, had a good price for the bike I was buying, and took care of the paperwork with little hassle. They posted my traded bike on their site and quickly found it a buyer, so I'm even happy that my old bike has a new home! I'm planning to come back to Contra Costa Powersports for service on my bikes, and when it's time will look here first for a new bike. read more

Do not use these people. They don't know what they are doing. Total rip off. No integrity what's so ever. My husband took his quad here, mind you it worked he rode it before he dropped it off he just wanted a tune up. Pick it up and now it doesn't even start. Shouldn't even be a 4.5 star company. $400 to break the quad fantastic. Thanks for nothing. I will make sure i let everyone know not to go to this company who likes to rip people off. read more

Just picked up my 2104 Honda CTX 700 today and Rob and Tom were excellent to deal with. Very helpful and friendly. Rob took his time in explaining every lil detail about my new purchase. Loved the clean and uncluttered showroom. Would definitely recommend anyone looking to buy a new bike to go and talk with these guys. Thanks again guys. Love my new bike!! read more

Contra Costa Powersports - My new bike right when I walked into the Showroom. - Motorcycle Dealers Near Me - Concord, California

Thank you team for your professionalism and great Customer Service. I have continued to only use Contra Costa for all my Motorcycle needs. You have earned my business time and time again. read more

This Was the worst ever, i went in and signed paper work and put down 1000 dollars for them to hold a motorcyle for a week. Just as soon as we walked out the door to go 2 hours back home to santa rosa, they sold the bike that i wanted, the last bike of the color i wanted..... VERY VERY CHEESY, cheesy sales people.... I WILL NEVER DO BUISINESS HERE EVER AGAIN NOR WILL I SAY ANYTHING GOOD ABOUT THEM EVER.... Contra Costa PowerSports really has No morals or ethics. To bad so sad...! To bad i had to put even one star just to post, thats a joke too YELP.... lmao To bad so sad, we were going to get a second bike but now they can forget it....! read more

Bought my first bike from them and happy with the experience & the staff, I would personally recommend them again. From the yelp reviews Ian seems to be polarizing personality, I can only share my experience and thoughts but I found him helpful, pleasant, not overly aggressive (though he is in sales, people). He was my main point of contact through several phone conversations as well as on-site and was basically present for all my questions & requests, informative about a process new to me, left me alone as I examined the (used) bike, and often checked up on my boys as they were waiting. Perhaps an important footnote. I did a significant amount of research before I came in and knew what I wanted. The location is over 50 min away on a low traffic day so I wanted to make the trip worth it (esp since I needed to bring my boys with me). I didn't need to be sold on a bike and I wasn't exploring/browsing. So different strokes for different folks, but to Ian, thank you. Regarding the other team, Lance was as polite & helpful as Ian and I do not begrudge these folks for being in the business of making a profit. Also, I really did appreciate the service team's help through this. They felt like a neutral 3rd party, helping me evaluate the bike and giving me advice that felt honest. I wish I lived closer as I would fully trust having them look over my bike. I wish I could remember their names as I'd like to thank them. If and when I get my next bike, I will absolutely be looking to them again. read more

Fantastic service. Had fun shopping for my new ATV!

Everyone here is SO nice and helpful. Yes, being a cute girl helps, when dealing with men, but these are some gentlemen I'm talking about - Some of 'em are even Southern. I rode my bike off the lot feeling confident about my purchase. This was after talking with at least 4 different guys- from Sales, Finance, Parts, and the Head Honcho (HH). All of them have excellent customer service. I got an intro to my new bike, recommendations about caring for it, and a fantastic test ride from former Rider Course teacher Lance (HH). Made it home with zero issues and big ol' grin. If I lived closer I'd make it my shop, without a doubt. read more

I needed a new battery for my 250 ninja I called about 10 places to get prices and CCP was not the cheapest, but I ended up coming here because the dude on the phone was the nicest. It was about $10 more expensive, but I appreciated the extra effort he took into explaining wet batteries v.s. the gelbattery I ended up getting (which was cheaper anyways) Once I got to the store, he remember that I had called and brought my battery out to me. He also accept my old battery. He wasn't quite as friendly once I got there, but nice and answered my questions patiently. I didn't buy a bike but they had a nice showroom. I think next time I might stick to a parts/accessories place like Cycle Gear instead. read more

Sales - MEH, if i wanted the internet printout of a motorcycle, i would have printed it out from the internet..... Service, oh my god, horrible... Took Brand new (170 miles) KL650R purchased from them to see why it wasnt getting fuel, and it wouldnt start, anything that happens this quick in should be covered. After 4 days of waiting they found the problem, and now they want 99$ for a diagnoses? Lol, honestly its not the money, its the fact they care more about swindling their customers, more than earning business. Never shopping here again. Shameful to the Kawasaki name. read more

I purchased a Honda CB500x OCT.3rd and I'm absolutely pleased doing business with them. Their customer service is on point. Nelson my sales rep did a great job with assisting me til point of purchase and even after following up bi-weekly. Tom was also very helpful in the process ! Thanks a lot! If you're looking to purchase a new bike I definitely recommend CCPS. They service bikes also have a variety of parts/gear. read more

Contra Costa Powersports - CB500x - Motorcycle Dealers Near Me - Concord, California

Came here last weekend to purchase the Honda rebel for my daughter. From the time we walked in till we signed the papers took around 45 min. Super friendly group of people. Very professional and no pressure. Special thanks to rob and Ian. I will definitely come back and recommend this to my friends and families. read more

I had my bike serviced about a year ago, they did a wonderful job and in a timely matter and for the right price. Additionally, they found my aftermarket mirrors to be held on by screws too short, and swapped those for me. But, the real winner is the parts department. After needing to replace my battery, and getting the generic gel pack battery, I had it die even while on a trickle charger, the service department recommend Yuasa, stating the "BatteryMaster" is really junk, on my third visit for a swap on the BatteryMaster, with what must have been a look of despair, I was given a Yuasa as the swap! Unexpected and awesome! Popped that thing in my bike, and it seems to hit on all cylinders much sharper (I have a VTech Honda VFR800) Time to ride! read more

"I brought along my 12 year old son to look at safety gear for riding. Ive never ridden a dirt bike before and neither has my son. Basically I had no idea what I needed other than a Helmet. Tim took perfect care of us. We got everything necessary for my Son to learn how to ride safely." read more

Warranty Recall Inspection/Repair 2012 Suzuki V-Strom DL650A Everything went very smoothly. Although my bike passed the inspection and did not require the warranty repair/replacement work I was impressed that this dealership ordered the repair kits/ keep them in stock. Other shops in the Bay Area had longer wait times & also would have to order the repair kits only if needed. Overall everyone was very friendly & parts department (Mauricio) very helpful. I live in SF and feel that it was worth riding the 35+ miles to this dealership. read more

I bought a new Zero motorcycle and had a mixed experience. Sales people were nice, buying process was pretty easy. There was some miscommunication about payment and delivery. I put down half the cost of the bike thinking that would get the bike ordered from the factory. Nope, multiple days go by and the shop called asking for the rest of the payment. I would have paid in full had I know... Ok, no big deal, bike arrives, great. I lost my purchase agreement that I needed for the CA Clean Air Rebate and called Bill the finance guy for another copy. He said he would mail it to me. 5 days later, I called asking where it was, he had forgotten about it and said he would get to it "in a couple days." I had the bike there for a service, so I just got it when I came in. As far as the service, it took 4 days for them to apply brake pad quiet to the back of my brake pads that were howling. I asked for them to plug the bike in so it could be fully charged before riding it home. I brought my trailer with me in case they forgot. Good thing I did. In the end though, they fixed my problem, and apologized for it taking too long. I can't say I won't come back, but I'm not excited about it. Will probably try SF Moto next for any warranty work. read more

Ian and the team worked with me to make sure that I got the bike that I wanted. I couldn't be happier and I greatly appreciate their work.

Sam and Tom were of great help for my acquiring the parts I needed for my ST1300 and advice regarding tires and securing my motorcycle properly to my trailer. Im sure Ill be dealing with them again. Thanks guys! read more

"Sam is always helpful and runs a great team in the parts department. I sometimes just stop in to say hello when in the area. Great Crew!"

Bad is an understatement for this worthless place. They will never be honest with you, never call you and update you, I brought my bike in there to get a tune up. They have had it for over a month and a half because they broke my coolant hose, broke my graphic, and broke my left radiator. To this day they still haven't updated me on what's going on. I can't express enough never EVER take anything here. read more

"No hassle purchase. They had the bike ready for me when I came, and the financial manager was super lax with getting me situated. I would definitely come back here again to buy another motorcycle. They have a great selection and plenty of staff to help you get on the road. " However, the chain was loose out of the dealership and I had to service it myself. I was going to bring it back and I'm sure they would have taken care of me. It seems like they have an excellent service department after speaking to the service manager, he is surely a knowledgeable individual. read more

I'm a 62 year old new rider. I value Safety First, and took an excellent CHP endorsed beginner riding course. I bought a used 2007 Yamaha Stratoliner - an 800lb bike perhaps a little heavy for a new rider, but the machine looked pristine. Since it was used, I bought a $1,000.00 extended 'warranty' because I emphasized with (Lance?) that I really value Support After the Sale. Of course these warranties don't cover wear & tear parts, but read on... I did not want to ride it home 15 miles away because I wanted to get the feel of this particular bike on residential streets around my house - little 1/8 mile practice runs for the first few weeks. The first real ride I took was about a twenty mile round trip, and at about 18 miles on my odometer (meaning my first 18 miles on this motorcycle since signing the contract) the bike stalled as I approached a red traffic light on a grade. It took several attempts to start it, and it kept stalling after restarts. I have to grip the brake because I'm facing a steep uphill at a stop sign with a car behind me, trying to feather the RPMs high enough and engage the clutch so I don't roll back... Before the stalls began, the tachometer was reading inconsistently, and the gas gauge was similarly inconsistent. This was my first real trip. Contra Costa Powersports picked up the bike (I refused to ride it there), tried a few things, but the problem repeated - most of the time on a steep grade at a stop sign - but not every time. This stalling is a life-threatening safety issue. Imagine my surprise when Contra Costa Powersports did not offer to immediately fix this safety issue (at their expense). I expected some form of "No worries, our family run Contra Costa Motorsport will take care of our new friend and customer and fix this stalling problem to get you back on the road safely". No, sir, sorry. I agree it's a frustrating problem, but that's electrical, and electrical isn't covered under your warranty." Strike Two. I tried working with this for over a year, spent at least another $1,000.00 on the same problem - this time a place that specializes in Yamahas. It still stalls. A few months ago, I got the oil changed at Contra Costa Powersports. This time I rode straight from Contra Costa Powersports to Berkeley. Soon as I got off 24 towards the bay bridge I hit dicey weaving stop & go traffic. The bike stalled several times. I now have over 4,000 miles on this motorcycle, which I really love. I'm grateful for my luck and ever improving riding skills, but to continue trying this particular motorcycle purchased from Contra Costca Powersports is asking for a well-deserved Darwin Award. I would have no excuse because I know better and I care. How a salesman that has been riding and selling motorcycles for God knows how long politely refuses to pay for a critical saftey issue like this before the customer has 20 miles on the bike is curious and perhaps sprinkles a few degrees along a spectrum that lacks empathy. This is about conscience. I have a Family. This is my Life. We're not talking a light bulb or an oil change - this is a life and death safety issue. I retired for 25 years emergency services and find it especially morally reprehensible that Contra Costa Powersports refuses to pay for this life-threatening stalling problem. A man's handshake is enough for me. Between two men the paperwork is just a formality. Sigh, I was wrong. As the saying goes, 'You can fool me once'....But I can shine a light on it. I don't expect anything after Contra Costa Powersports refused to pay for such an obvious potential life-threatening safety issue at only 18 miles out their door. I've lost a few thousand dollars - but I know I will spend several thousands over my riding years elsewhere, and the riding community is a relatively small world. Everyone in Parts and repair is very kind and I like them very much. Unfortunately, they don't get to make these decisions. My experience with Contra Costa Powersports sales/management as a new rider, a 63 year old retiree, was the worst part of my entering the motorcycle enthusiast community and I'm reminded of it every time the bike stalls. I can't keep riding it like this. Contra Costa Powersports is family owned. After my experience here I find Contra Costa Powersport ' values peculiar. BTW, The gas gauge, speedometer, and gas gauge are all on the tank and one unit. The whole thing must be replaced. Since the gas gauge and the tachometer have never worked consistently, I think that whole unit may be the culprit - but I understand that part is almost S1.000.00. Our sales friend is aware of this. I've been patient and I'm not compromising my safety anymore. I've tried every reasonable solution and I don't believe this problem happened to start suddenly 18 miles after I sign. My Warranty salesman made it politely clear my S1,000.00 warranty won't cover this. Neither will he. So be it. I would not trust Contra Costca Powersports to sell me at tricycle. read more

Been going to Contra Costa Powersport for about three years now for Honda parts and service. (Haven't bought a bike there - yet - but we do currently have 5 motorcycles.) Everyone there is great! From John in service (and the rest of the service guys), to Jason and Gene in parts. Their prices on parts is very competitive with prices on the Internet. Offen it ends up being cheaper to buy from them and you get it a lot faster. And when it isn't cheaper, the difference isn't worth the hassle. read more

"My Suzuki Boulevard has been in their shop for a while now and it seems it is giving them a hard time. I'm glad Suzuki is part of their specialty. I wasn't sure of taking the Triumph I got from them to service there as Triumph is not one of their brands. I figured is only the 10,000 mile service and installing new tires. They scared me for a moment as it took four days for that! I thought it was another difficult problem like my Boulevard is having. I was starting to doubt riding if I'm going to have problems with motorcycles even when I take them to the experts. Luckily it was just a missed phone call and my Triumph was ready. Working great as usual with new tires and brakes! The slack on the chain was left a little loose but I can fix that when I service the chain in the coming weekend. Thanks Service team!! I hope you figure whats wrong with my Suzuki soon cause I'm missing all kinds of great riding. Snif!" read more

I just want to start by saying that the parts department is great, so this review is no reflection on them. The service department has literally ruined my bike, mechanically and visually. It started with 15k service, tech didn't adjust valves properly, didn't even get home with it, clattering badly, front cylinder was noisy. After they took care of that, short time later, developed horrible noise, again from front cylinder, teardown revealed camshaft and follower were destroyed, another month without bike.... now , have developed a coolant leak between cylinder head and barrel..... again on front cylinder. Last tech that worked on my bike, when I took it in specifically asking for them to check for coolant leak, scratched my tank , bezel for speedometer, and barrel case.... STAY AWAY from their service department, they are a bunch of hacks read more

One of the best motorcycle buying experiences I have had, if not the best. Called on Friday to see if they would price match a place in sac on a 2009 DRZ400SM, T!he went further and beat the price ! Super friendly atmosphere as other people have stated in there reviews. Clean store and they know their stuff when it comes to bikes. read more

This review is just about their sales department. I came all the way here on a Saturday afternoon because they are one of few dealerships that carry a particular manufacturer. I'm a novice to motorcycles and had questions about a particular motorcycle. SF also has a dealership which carries this manufacturer but they were short staffed at the time of my visit, so didn't get a lot of quested answered. Anyway, I walked in and was greeted by "Ian" who after a moment of realizing I was a novice with basic questions and not sure what else to ask, took it upon himself to use a high pitched patronizing voice towards me like I was his 5 year old nephew. Ian, I am well aware I'm new to motorcycles but that's why I came all the way to you. Your job is to not just sell me one but inform me of the differences. You know more than I do, why don't you take it upon yourself to help educate me. After a few minutes of talking with "Uncle Ian", he brought me over to the technician desk for some parts questions. Suffice to say, Sam answered a lot more of my questions (and not just about parts) with a genuine smile and relaxed attitude, instead of the pompous one from "Uncle Ian". As a soon to be new rider, I will never set foot in this place again and strongly discourage any new riders from visiting them either as long as "Uncle Ian" is working there. I can't account for the other salesman but he's the definition of a sleezy one read more