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    Controlled Plumbing

    5.0 (1 review)
    Closed 7:30 am - 5:00 pm

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    7 months ago

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    Accurate Leak and Line - Dallas

    Accurate Leak and Line - Dallas

    4.2
    (39 reviews)

    I couldn't be more pleased with the extensive work done at my house by the team at Accurate Leak…read moreand Line (AL&L) to replace my worn-out and leaky cast iron sewer piping with PVC. They were recommended to me by a close friend from my church for whom they had done a similar project a year or so ago. I'm in my mid-60s and have dealt with more contractors than I can count over the nearly 40 years I've been a homeowner. Accurate Leak and Line checks ALL the boxes when it comes to being an excellent contractor. Initial assessment, proposal, communication, implementation, and follow-up were all handled with professionalism, consistency and courtesy. They showed up each day exactly when they said they would. When my personal OCD tendencies showed up and I asked too many questions, Christian, my project manager, responded graciously and respectfully to every question I had. The excavation crew from Deanda Excavation was first-rate with every facet of the digging, tunneling and backfill. They took great care with my yard and house during each phase of their work. The team of AL&L plumbers that handled the actual replacement of all the cast iron with PVC (and it was a TEAM - I think it was at least 6 or 7 plumbers) knocked out the entire plumbing job in a single day, and did it with astonishing efficiency. They went above and beyond in ways I definitely didn't anticipate. For example, they installed two dedicated in-ground cleanouts that never existed at my house before for easy maintenance access at the kitchen sink and half bath drains. If there's ever a clog, it will be easier than ever to clear. When the project was finished, my house and property were undamaged and greatly improved. On the cost side - Accurate Leak and Line charged me the same amount that another reputable contractor had quoted - but the competing quote was ONLY to replace the cast iron plumbing under the house and did not include the long run of pipe (actually two separate runs) from my house to the city sewer service at the alley. Because of this difference in project scope, the Accurate Leak and Line quote ended up being substantially lower than the competing quote. And the job is now 100% done. If you ever need this kind of project done, use these guys! You won't regret it.

    Accurate leak and line is an absolute disaster to work with. Completely disorganized and lack basic…read morecommunication skills, especially internally. Possibly the worst communication I've ever had with a contractor. They came out the first time to "accurately" locate a leak. Told us "accurately" where it was. They said it was necessary to dig through the foundation to this point for around $8000. We approved work. They dug it out, except they stopped right before they got to the leak. For what reason, I won't ever know. They then said it was in a different location and it would be an additional $8000 to get to the "new" leak location. This entire time I tried calling and emailing for details as to why they didn't accurately locate the leak. No explanation. Then without explanation they filled in the hole without coordination with me. Quite poorly I might add. Then sent me a bill. I'm out over $10,000 plus foundation damage they've done. Not to mention the sprinkler system they destroyed. The leak was never located or fixed. Do not make my mistake!

    Accurate Leak and Line - Arlington

    Accurate Leak and Line - Arlington

    4.7
    (10 reviews)

    Accurate Leak and Line replaced our 1974 cast iron plumbing back in 2022. It wasn't cheap, but…read moretheir follow-up care proved to be worth it. During a recent remodel, we found water under the foundation and called them out. They responded quickly. Andre performed a pressure test on both the water and sewer lines and confirmed there was no leak. The very next day, he sent Urio to replace dirt that had eroded under the foundation. Urio spent two hours wheelbarrowing dirt from the truck directly into the hole to secure it. I am very happy with their quick response, which allowed us to continue our remodeling project with total peace of mind. Thank you, Andre and Urio!

    These guys are the best! After calling 20 different companies I decided to try another company and…read morehad them out to run a leak detection test. After they came out and found what they said was the leak and me paying them $250 I didn't even get a written report and the quote they gave me seemed high. I called these guys and they were out that day to look and give me a quote which was significantly lower than the other and a completely different approach to repai. They are super busy and told me it could be up to two weeks before they could get to us but they were GREAT and got me in that next week. You do not realize how much you love hot running water until you don't have it. Thanks Christian, I will text you when your home made pasta is ready.

    Anchor Plumbing Company

    Anchor Plumbing Company

    4.7
    (26 reviews)

    Nathan came out and had our broken shower fixed within the hour. He is very knowledgeable at what…read morehe does. Thank you for sending such a great employee out to us

    The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

    Controlled Plumbing - plumbing - Updated August 2026

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