Friendly and timely service. They repaired my vintage Yamaha piano and I am very pleased with the results.

In the market for a Yamaha U series for a housewarming gift. Wayne was excellent with his unbiased recommendations. If you are in San Diego shopping for a piano, your one & only stop is Convoy Piano. read more

I had a great experience buying my piano from Mihee! She was very competent and technically knowledgeable, as a factory-trained Steinway and Yamaha registered technician. She was very professional throughout the process, and not at all pushy or "salesy." She was up front with all information and there were no hidden costs. Don't be fooled by the fact that the showroom and inventory may not be as large as some other piano stores - she has a very high quality selection that won't have you sifting through problematic pieces. Highly recommend you stop in! read more

Great experience here. Special attention made to find the right piano for our family. Wayne is the man! read more

We cannot speak highly enough of Convoy Piano. After first reaching out, we were connected with Wayne who scheduled our appointment. During our first visit at the shop, he walked us through the store and let us spend time playing each piano we were interested in. Wayne is incredibly friendly and easy to talk to. As a pianist himself, he was able to demo the pianos, making it easy for us to determine which we liked the sound of. We spent time chatting and walking through the store playing and listening to pianos for about 45 minutes. One piano in particular caught our eye - a 1980 Yamaha U1 W104 in polished walnut, which was the only one of its kind they carried. We weren't planning on buying a piano that day so we said we would think about it. However, about 30 minutes after leaving we called Wayne and said we would like to move forward with the purchase. We then scheduled a meeting with Mihee to drop off payment. Mihee is the owner of the shop, as well as the piano technician. During our visit with her, she was very kind and courteous. And knowledgeable. She spent time discussing the history of the piano with us. We learned that she personally hand selects each of her pianos in Japan, and brings back only the ones that are in great condition and have been expertly restored. Once the pianos arrive in her shop, she tunes and preps them to ensure they are in excellent playable condition, which we can attest to. The piano we purchased is over 40 years old and looks and sounds flawless. After purchasing, delivery was scheduled. The moving company that was used was West Coast Piano Movers. We have two flights of stairs in our home, and they were able to deliver the 500lb piano without issue. We have been playing the piano for about a month now and we are in love with it. If you are looking to purchase an acoustic piano near San Diego, we can highly recommend Convoy Piano. read more

Convoy Piano - Musical Instruments & Teachers Near Me - San Diego, California

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I realize that purchasing a second hand piano requires lots of research to find out which is best suited for my six year old as a beginner. Ms. Lee was very knowledgeable and attentive to my questions regarding a piano. I really appreciate her time and patience and good advice. I strongly recommend this place. read more

Convoy Piano - Musical Instruments & Teachers Near Me - San Diego, California

Mihee was incredibly kind and generous. I enjoyed my stay. Please support this beautiful store.

We were just window shopping but the staff was very nice and we ended up staying here for a while just playing with the pianos and chatting with him. We learn a lot about pianos and hope to come back soon to get a white piano. read more

best piano store in san diego area. they have good quality japanese used pianos and also fully restored steinways. the owner is classical piano player as well as established steinway technician. their steinway felt and sounded the best among many stored I have been to. I am saving up money and cant wait to buy one of the steinways soon read more

Mihee has provided fast, friendly and fair service to us on the used Petrof upright piano we purchased from her last February. We are extremely satisfied with the after sales service visit and free first tuning after purchase. read more

Mihee tuned my piano. She was helpful and very knowledgable :-)

I would love to recommend Convoy Piano to anyone who wants to to purchase a piano. I bought a used upright Steinway Piano last month，and I was so impressed by Ms. Mihee's professional introduction and made decision right away. The Piano is great and my son enjoyed practice so much. One month later the bench has little problem, Ms Mihee came to me right away and fixed it within one day. Highly recommend Convoy Piano because of the professional and considerate services! read more

Purchased a Kawai grand piano from Mihee (and her husband) after SEVERAL absolutely no-pressure visits over the course of a couple of months. I spent up to an hour each visit, playing many of the grands at first, and then gradually narrowing down the choices with the rest of the family (yep - even my wife's voice of finish was weighed in the ultimate decision). I have been playing since childhood and have always desired a grand, not only for the acoustics, but the touch. Couple that with a duo of kids taking well to their piano lessons, and the hunt was on. Mihee will greet you and allow you free rein in the store - never pushing you with information, but quickly answering any question you may have. They are now in a larger location, with a smaller section that the doors can be closed - so auditioning pianos can be done without too much "acoustic" distraction from other customers (unless they happen to be in the same section as you). Their selection isn't as vast as competitors, but there is a nice mix of Japanese- and Chinese-built grand pianos - what the family eventually zeroed in on towards the end. The competition was fierce; I was really enjoying Mihee's display Hailun HG178 and (drool) the Steinway (Model O), but that's where the "décor" part of the equation (not to mention the financial) came in. Free delivery - and Mihee used Tilton's Almighty Piano Moving and Storage (shout out to David Tilton and his crew - AWESOME! They even carried off our older upright from the SECOND floor for a very reasonable fee. In addition, David and his crew were EXTREMELY careful, not only with the piano, but with the areas of the house they were traversing. I'm writing this here, as I don't see David on Yelp!), and delivered the piano within a few days. The piano plays and sounds GREAT! Mihee will be coming here in the next few months to tune; plus a warranty - rest assured she will stand by her sale and ensure you are satisfied. When the time comes to upgrade (a Steinway's touch and sound has been my ultimate piano dream), I will be beating a path to Mihee's door! read more

It was such a pleasure working with Mihee! This business is perfect for anyone, regardless of the level of proficiency of the pianist(s). I wanted a console piano for my use, and for my children to use. I also wanted a quality piano, with a rich sound. I knew that I wanted a kawaii, as I had owned one before we moved to San Diego. Mihee was so great to work with, and had exactly what I wanted , and the delivery was a breeze. Also, with my purchase I also get a free tuning six months from now! Highly recommend! read more

Excellent assortment of pianos. But what set this business apart is the quality of service and information Mihee gives to his possible customers. We took home on our very first visit to the store a Yamaha Baby Grand Piano. What a beautiful sound and color it has, and it was in great condition for being a second hand instrument. Mihee is really a perfectionist and has the patience to guide you and explain you the provenance of each instrument you are interested in. We are very, very happy to have bought our piano from this store. read more

My husband and I bought a piano a few years ago from Convoy. Such a wonderful couple runs the store. Very welcoming and don't pressure you into buying if you are just looking. We found a beautiful upright by Fridolin that we love! Just got it tuned again by Mihee. She is wonderful! Did a great job and reasonably priced. Highly recommend their store and their services! read more

Ask for Wayne Boyer! My husband and I wanted a grand piano for our house and Wayne was incredible! After visiting other stores, we wish we had just met Wayne first! He took his time with us and learned about us and got us an amazing piano! AN AMAZING PIANO! Some places you felt just wanted to make a sale, but Wayne genuinely cared. Among all the great things about Convoy Piano, Wayne is the crown jewel! read more

They are great. We bought Casio GP-500 from them. First they were very patient and informative when we were selecting which model to buy at the store. After we placed an order they kept us informed on its status. When they received piano to their store, they assembled it there and delivered it via Piano Movers. This way it took only 20 minutes for delivery crew to setup assembled piano in our house. Overall, great experience. read more

After visiting several stores in the area, I decided to make a purchase from Convoy Piano, they offer the best prices on new and used pianos, free delivery and warranty. Can not be happier with my Kawai ! Thank you Convoy Pianos. 5 STAR ! read more

Mihee did a great job with the tuning of our beautiful new piano at our house. We feel confident trusting the long term care of our piano to Mihee at Convoy Pianos. read more

I bought a beautiful Kawai upright. Sounds fantastic, delivered the next day. Mihee personally tuned and refurbished. She knows her stuff and does not pressure her customers. Pay her a visit if you're in the market for a quality piano. read more

Wayne at Convoy Piano is extremely knowledgeable and made my experience buying a piano as easy as possible. I had done some research online but as someone new to piano, it was helpful to have an expert to walk through the puts and calls of the different options. read more

On behalf of everyone at Zion Market, please accept my appreciation for the amazing job you and your staff have done with the piano program and also providing exceptional service. From the beginning till present time, we have noticed how much of a difference having a program like yours is and we are compelled to placing an enormous value to it. In order to show our appreciation we would like to note that our guests at the market are in love with the, "piano playing Teddy Bear" and on many occasions, guests would video record the classically trained pianist. In addition, the music provided by your program brings about such a peaceful and relaxing ambiance, it transforms the lunch area into something more than what it is. It warms our hearts to know that such a thing could bring so much happiness to us and our guests. Please note that your services are always appreciated and also please pass on our gratitude to your staff at QRS. Very Respectfully, Zion Market San Diego www.zionmarket.com read more

Convoy Pianos were very friendly and helpful. They were not pushy and were set up the move of the piano to our home very quickly. They have a 5 year warranty with 2 tunings, one before delivery and one within 6 months. read more

Convoy Piano did not complete jobs that we hired them to do. Not satisfied poor customer service.

I tried to contract this company to tune a piano at our home. It took several emails back and forth to finalize a time which wasn't ideal for me, but I was so excited to have this done that I wanted to make anything work. (we are on a budget and got this piano for free so our daughter can learn how to play music) I was here on time, and had tightly scheduled my day to make this appointment with other commitments I had. I have to admit, the email said "around 4pm" but she showed up at 5pm without any type of contact to let me know she was still coming. She came into our house, opened our piano and deemed it untunable. And immediately launched into the options I have to rent a piano through her shop. Then proceeded to charge me $50 for the house visit! What? (there was/is no mention of any type of charge for a 5 minute talk) I only had 20s because I was planning on paying for the tuning, so I asked if she had change. She pulled out a wad of $100s and some singles. So instead of taking into account that she was SO late and wasn't able to do anything and just taking $40, she ended up charging me $53 for this "service". Okay, I understand, maybe I didn't do my due diligence to have the piano inspected prior to picking it up. However, the manner in which this was handled made me feel strongly that I need to let people know. read more

I changed my review. The owner returned the piano and refunded under warranty, with responsibility on 10 May 2014, which has problem with stciking keys and the problem is not fixed easily. read more

This place has great food! The service is really fast and the food comes practically instantly! Great food, and if it isn't in a convenient location, go to the on on Via De La Valle! read more

I have not purchased a piano at Convoy Piano but the several times I have come into the store Mihee is aiways helpful and very knowledgable about the piano. She has the RPT (registered piano technician) credential and this is difficult to obtain. The black Steinway model O she restored is very high quality as I have played several and the touch and tone of this instrument is wonderful. Best thing about her, she does not high pressure you and allows ample time to play the pianos and have your questions answered. Thank you Mihee! Stephen read more

As I've mentioned on my first review, I have asked Mihee (Convoy Piano) to work on my Yamaha C2. I'm not a professional but I can say I play decently enough to enjoy a nice instrument, well regulated and tuned. Mihee worked 2 times on my piano already and it's much better now. With her work I could practice for San Diego Amateur Outstanding Pianists competition and San Diego University Summer Festival. Again, aside of her great technical skills I also liked the way she approaches the work : no pushing or unnecessary work done. Will keep working with them on my piano, and as soon as I move up to a better piano the'll be my first option. read more

Convoy Piano store is a new and used piano store. The owner, Mihee, is a professionally trained piano technician who is certified from the Steinway factory in New York. When you go to purchase a piano you will be sure that you purchase quality. I, as a professional pianist have played on several of her pianos. Her workmen are diligent and skillful....often putting in long hours because they care. She uses certified parts and sets the standard high for repairs. She gave a thorough evaluation of my Steinway B. She knows what she says. I give this place a high rating. A store where professionals go. read more

We purchased a Yamaha C3 from Mihee. She was wonderful. She helped us with the plusses and minuses of each of the pianos we saw. As others have said, there was no pressure and we were free to roam the store and try as much as we'd like. She really wants you to get the right piano for you. We're really happy with the purchase and the piano sounds great! I would definitely recommend taking a look. read more

We bought a Young Chang grand piano. Truly a 5 star organization I would highly recommend to anyone looking to buy a piano.

I purchased a used Kawai grand piano. I had it within a week; tuned, polished, and absolutely beautiful. Great price and wonderful service. Stop here before you consider a large, chain/like music store. read more

In late January this year, we purchased yamaha upright for our daughter. Her music teacher visited the showroom and selected the piece for us. She was impressed with the collection and the workmanship. Ms. Mihee, the store owner was very helpful, cordial, answered all our questions, and knowledgeable. She did not try to sell the piano too aggressively. On the last point, we felt more comfortable in her store vs. other San Diego showrooms that sell yamahas. The fact that she is a technician, we expect to have the machine tuned regularly by her. Since she refurbished the piano herself, she is the most suitable person to continue to handle the tuning as well. We are very happy with the piano so far, and the price was very competitive. read more

we bought an Kawai upright piano from here, very knowledgeable staff in both piano construction and playability. We are very happy with our piano and the customer service they provide. Great delivery people as well. read more

I bought an excellent pre-owned piano from Convoy and just love it! Mihee was so patient in letting us take all the time we needed to find the right one, there were several uprights that we liked, so it took a while to decide. The piano was already tuned and only needed minor adjustment after delivery, which was quickly taken care of. An easy and fun buying experience. Highly recommended. read more

Great selection of new and used pianos available at affordable prices. Mihee was kind and knowledgeable about the pianos and provided a no pressure atmosphere in which to try out all the various pianos allowing us to find one that fit our budget and our taste. We visited on 3 separate occasions and were made to feel welcome and able to take our time. The used pianos all come with a 5 year warranty and Mihee being a certified piano technician had prepped the pianos well and can followup service after purchase. I would recommend this business to anyone looking to purchase a new or used piano for their family. read more

We were in the market for a piano for my daughter. After visiting multiple piano stores throughout San Diego, we decided to visit Convoy Piano. Mihee, was extremely easy to work with, thoroughly answered all our questions, and we really appreciated the "no pressure" sales approach. It is an absolute plus that Mihee is also a Registered Piano Technician (RPT), so she is very knowledgeable about pianos and takes pride in her work...see here: (http://www.convoypiano.com/#!about-convoy-piano/c13ps). We were originally looking for a used, older Yamaha or Kawai, but in the end we decided on a 48" upright Hailun, which after reading tons of reviews on piano forums, is establishing a good reputation and has good reviews overall for the price point. Mihee has provided great customer service and followed up with the first tuning, as well as promptly addressing minor issues we had. If you are in the market for a piano, it is worth a trip to her store, she has a nice selection of new/used pianos for many different budgets. Delivery was free and we got our piano super fast. read more