Got a few recommendations to try this restaurant, but it was very underwhelming. The grilled chicken sandwich was very dry and the smallest chicken breast I've ever seen. The burger was pretty much the same. It was more like a slider. The Cole slaw lacked flavor, but we enjoyed the fried okra. Would definitely skip it next time in the area. read more

Cook Out - Fast Food Near Me - Augusta, Georgia

They were nice even when I was asking questions about the menu! My mom said it's the best chicken she has had from a cookout!

said I had a large drink, but it was actually medium, and it had an attitude the whole time and tried arguing with me over it being a large when it was actually a medium. This is unacceptable. I am not coming back. I am very unpleased with the customer service. Talk to your people and get them act right please and thank you! read more

The burger was really good! I loved the bacon and crunch of the lettuce. I was visiting from out of town and wanted to try.

Cookout located on Jimmy-Dyess pkwy. Food: fast food for long days, I enjoy the double cheeseburger with grilled onions, pickles, mustard and mayo. If I'm on the go and looking for a quick snack that's my go to. Service: Short wait time for food and relatively inexpensive. Customer service can be hit or miss but for the most part not bad. Ambiance: Dining area is a little dim nevertheless orderly and clean. read more

Cook Out - Counter - Fast Food Near Me - Augusta, Georgia

Ordered take out burger with mustard and pickles, double onion rings, Fanta orange soda. I usually don't need ice but ice was needed because the soda came out of the machine warm. I questioned the amount of onion rings because it didn't look like a double order. The cashier said I should have 8 onion rings for a doub. I counted 7. Cashier asked if I wanted another onion ring. I replied , "Yes ". They cooked me 1 onion ring. The taste of the food wasn't special. I added additional mustard to the burger. The onion rings were hard for my preference, except the "1" onion ring. The cashier who took my order was patient. I don't eat at Cookout often so I needed a little time to explore the menu. read more

Cook Out - Burger with mustard and pickles, double onion rings, Fanta orange - Fast Food Near Me - Augusta, Georgia

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Every single time I come to this place, my order is wrong. No matter the time of day, or night. read more

12/24 1:00pm before leaving restaurant heading to womens restroom and I fell in floor due to a large water spill on the floor. No caution sign was out. I landed on my left side with the majority of impact on my hip and left elbow and shoulder. Workers asked if ok and wanted ambulance. I gathered myself and went into restroom. Upon exiting restroom sign was put out but puddle of water was still there. I certainly hope no one else is seriously injured due to this negligence. read more

I've came here twice and everything was okay, but tonight the service was horrible. I didn't get a receipt so I'm not able to verify but the workers got my order wrong then started loudly complaining about it and made sure I could hear them when I asked for it to be corrected. It was about 4 people aggravated at the window and I had to drive off because how aggressive they were getting. Never coming back to this location. (I ordered cheese style on everything so I'm assuming that's what upset them.) read more

First time visiting a cook out after hearing about it from friends for a while. We stumbled upon it as we were charging the car at a nearby Tesla super charger. I was shocked by the prices and how can they sell food for almost no money! They have so many options of delicious in-store milkshakes that you can customize and come out fast. We had some chicken quesadillas and snacks along with milkshakes for two for under 10 dollars. It was fast food and i would not say it was 'gourmet' but for a quick meal on the cheap it was a great option. I still cannot get over the milkshakes and with there was one near me to go more often! read more

Cook Out - a person holding a cup of coffee - Fast Food Near Me - Augusta, Georgia

I stopped by to grab a quick bite tonight and imagine my surprise when I got home to find that my order was incomplete. I ordered a spicy chicken sandwich tray with chicken nuggets and chicken wrap as my sides but neither sad was included (I checked the receipt and they were listed). Very disappointed with the incorrect order. I will say they were pleasant and polite taking my order. And depending on which direction you are coming from you may have to make a u turn to get there so mildly inconvenient. read more

I asked for a vanilla pineapple shake and they put a bananas in it. I'm allergic to bananas and they tried to tell me I should've warned them not to do it when it's not supposed to come with that. Then I held the piece of banana in my hand and that animal at the drive through tried to say it was a pineapple. As if that monkey doesn't know the difference. I promise you cookout will send you to the hospital. Or the jail when you get mad enough to bash them over the head read more

Jahyiera Service was So Great She Is So Nice And Consistent With Making Sure Everything I Ask For Was In The Bagg This Why I Remain A Customer At This Location Give Her A Raise Please !!!! read more

Let me start off by saying that I understand being overwhelmed and short staffed! BUT.. that doesn't give workers a free pass to be rude. I ordered and drove around and the workers had stacks of orders that they had to go through and ask which was ours (none of them were) so a lady asked what we ordered and we told her and she rolled her eyes and said "just close the window" to another lady. I'm not sure if she was having a bad night but I just wanted my burger and was cool with waiting because like I said, I understand being frustrated and overwhelmed. read more

The best counter help that I have experienced lately. Although a new employee, she was kind, respectful and appreciative of the fact that I was dining in this restaurant. BEWARE: she even says, "thank you" when she makes your change! read more

Staff in the drive thru line were very nice and efficient. Food was as expected and they got my order correct. Nice experience

The restaurant had signs out warning people to be careful due to "wet floors" but the floors were dry. They were however covered in grease which made them exceptionally slippery. I ate in the restaurant with my grandmother and aunt. We all slipped trying to get to our table and then slipped trying to walk in the bathroom which seemed to have even more grease on the floor. My grandmother uses a cane to walk because of her Parkinson's and her cane was slipping on all directions on the floor because of the grease layer throughout the restaurant. I had to help her walk to the front door, with her cane, to make sure she didn't slip and fall while trying to leave the restaurant. Putting signs up warning customers to not "slip due to wet floors" is not an acceptable alternative to cleaning the floors with soap or cleaning products that break down grease. The lack of clean floors is a huge liability and this restaurant can be sued if, and when, someone slips and falls. read more

Was travelling to GA when I stopped off on the highway for some eats. This was the place that caught my eye, so I stopped in (the drive-thru) for some grub. It was hot and fresh, so instead of getting back on the road to drive and eat, which is extremely dangerous and I would NEVER do it....I pulled into their parking lot and ate. When I tell you this, I tell you no lies. My food went so fast, I almost questioned if it was in the bag initially or not. Me licking my fingers, and my kids looking at me like I was a starved dog eating my first meal, made me realize it was, and I was just a bit greedy. I am not sure if I would ever remember this stop again I the next trip to GA, but I can tell you this, this was probably the best I had been too. It was nap time after that, but unfortunately, I had to drive a few more hours.....blah! read more

Cook Out - Fast Food Near Me - Augusta, Georgia

What could improve you ask? I don't have the patience nor the mental capacity in my personal life to deal with grown adults in their 40s with the most horrible customer service at this specific location it's one particular black women who works there at nights who has the worst attitude whenever something is messed up she acts as if it's coming out of her personal paycheck if something got mixed or messed up I have had so many run ins with her i stopped going all together to cookout because they still have her working with the nastiest attitude on something that honestly doesn't affect her in any shape or form. I know at this location you have to articulate when you order but they still can't get it right no matter how loud, slow you say it you can expect the dirtiest look the nastiest attitude for something as easy as yeah I gotcha let me swap it and move on.. oh no not the black Karen she's got to say some sort of snooty comment to you and to your face.. it's made me stop going it's obvious there not doing anything about this horrible "one" employee so I refuse to go at all. Food was good but service is terrible especially from a "so called" Christian based restaurant maybe in other states but not here is disgusta I've should have known better! read more

I was traveling and found this restaurant near my hotel, along with several other burger restaurants. I figured I'd get a quality burger given the name of the restaurant but was let down when I realized it was a frozen patty burger at a restaurant called Cook Out. There was more onion than burger on the Big Double I had along with onion rings, rounds, and a banana shake. The shake was so thick that my cheeks got tired from trying to suck the shake through the straw I took to go. Given other options like McDonalds and Steak n Shake, I'd consider going elsewhere given the price and quality of food. read more

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The many times I came here they either burn the food or get the order wrong. However, yesterday it was alot better and the service was the same excellent, warm, friendly. Me and my mom came here after she got off work and I after church. It has been awhile since we last ate so we came here especially when its very close by. We ordered hamburgers and both sides of french fries and it was delicious the best. Keep up the great work. read more

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Yuck!!! Over priced pulled bitter chicken sandwich that looked liked tuna!! I paid 20 bucks for 2 sandwiches & 2 large fries!! Asked the guy could I turn this into a combo that includes a drink & he said no! My first & last visit!! Yuck!! This is not bbq, it's tuna! read more

The night before this one, we asked for 2 cheese quesadilla plates with cheese bites, and hush puppies. We only got the quesadillas. Tonight! We were ordering and Janaya, the cashier, was passive aggressive and extremely rude. She had an attitude the entire time we were ordering. She also slammed the drive thru window shut when we tried to tell her thank you. Lastly, they almost forgot our cheese bites tonight when we went to order, and when we went to tell Ms. Janaya, she rolled her eyes and made absolutely no interaction while she waited to give us our cheese bites that she most likely messed up since she was giving out food. But, overall, terrible experience. I've never had a problem before, but something needs to change. Shoutout to Ms. Janaya for this review :) read more

The food is some of the best drive thru food in my opinion, especially at almost 2am. BUT the staff is pretty bad and this particular location has some issues. This is my 3rd visit to this location and each time it has taken over 20 minutes and they will not give me an itemized receipt even when I requested one at the window picking up the meal. I always order the same thing at this location and the other location in Augusta. At this location two trays costs $11.75 when it should total $10.78, which is what I'm charged at the other location. My final issue with this location is the consistent fry failures. The first visit they were cold, the second they didn't have salt (or any seasoning) and this visit there were only like 7 fries... read more

Cook Out - Big double tray. Why are there only 7 fries?!? - Fast Food Near Me - Augusta, Georgia

We just came in and the lady at the window was rude and disrespectful. She didn't add everything onto our order so we asked for it and she was pissed about it and was condescending and over charged us in the end. read more

Not impressed. None of he employees welcomed us or showed any interest. The tables were all really sticky. The BBQ sandwich we ordered was ice cold. We got another, but surprised they didn't notice how cold it was when it was wrapped. The shakes lacked flavor and consistency. Something was off. I've been to several cook outs and this was the most disappointing location. I loved the decor but it wasn't clean. Don't think I'll be back. read more

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Waited a good 30 minutes before ordering (went through drive through). I got the big double burger tray with hush puppies and onion rings. They were not fresh. Burger was ok. My sides being cold threw it off for me. I had the watermelon milkshake. It came with real watermelon chunks. Is actually pretty good. Love the fact they gave me a wide straw to drink the milkshake. I give them a C+. read more

Good food and service. Had difficult customers in front of us and the workers handled it well.

Probably the best option for fast food in the area! They have a lot to offer on their menu with extremely affordable prices, especially by getting the cookout tray which comes to total of 5 dollars! You get a choice of an entree, two sides, and a drink. I keep coming back here for the hush puppies. They are so simple and DELICIOUS! I've heard their milkshakes are a great additive but you get overwhelmed by all the flavor options on the menu. Best part is that you fly through the drive thru in minutes, but I could see how it could be hard to order here if it was your first time because they try to rush you through. Tasty, great value, and quick drive through. It's definitely a must try, especially after a night out! read more

Cook Out - Cook out tray with the big double, hush puppies, and onion rings! - Fast Food Near Me - Augusta, Georgia

Worst hot dog and hamburger and chicken sandwich Ever!! Chock and puck joint. Nothing about this place was good. Staff was horrible not nice at all. Never visit this place. read more

This used to be my favorite place to go. But it's gone down hill. I just ordered four things. A milk shake, A regular size Cajun fry, a quesadilla and a Cajun wrap. I knew the bag felt light when they handed it to me but I felt so rushed. I should have checked it... they only gave me my fries and my shake. Maybe next time. read more

Anytime I crave a milkshake, which lately has been almost every day, Cook Out is always my go to so that I can satisfy my cravings. Apart from the milkshakes, I love ordering their chicken quesadillas and their cheddar cheese bites. I always stick to the same 4 or 5 food items and they have always been consistent with flavor and portions. Aside from long wait times and unfriendly staff, I haven't had any issues when it comes to the quality of my food. For this being fast food, it's some of the best I've had and will continue to enjoy while we are stationed here. read more

Welcome to Cook Out, where you feel like you're camping...but not really. This place is cheap, easy and fast with an emphasis on service. - TRAY is the best deal $4.69 - High-quality ingredients (real chicken & fresh beef) - Fruit milkshake mix-ins are made from actual fresh fruit - 46 different milkshakes - FAST food - Clean location - Plenty of parking - PACKED due to opening Want cheap fast food? You can snag a hot dog, BLT or 12 hush puppies for 99 cents. There are literally 40 different shakes that you can get PLUS a Coke Float and a CHEERWINE Float! If that doesn't tickle your fancy, you can get a tray for $4.69 which can easily feed two not very hungry people. Check out my photo for the options. Overall this place had a nice feel, friendly staff and offered some great choices for the price. I'd take them over McDonalds any time, although I'm not a huge fast food person to begin with. read more

Cook Out - $4.69 tray is the best deal - Fast Food Near Me - Augusta, Georgia

The food here is 1/2 a step better then cafeteria food . I ordered a bacon side, onion rings, and a hamburger with cheese. The bacon wrap seemed like a random assortment of leftovers put together ( tortilla, cheese, and bacon). The onion rings were ok. The burger was soggy and could barely be called food. The only reason they have 2 stars is because the prices are extremely low, and the staff were very professional. read more

Cook Out - Taken from the parking lot. - Fast Food Near Me - Augusta, Georgia

I waited in a long line just to receive poor customer service from the young lady at the window (Asia) I asked her the price of my sandwich that I added on and she closed the window on me... took the sandwich off my order all because she assumed I didn't want it , because I asked the price of add on. The same exact think happed 2 weeks prior with customer service. I'll keep my money if I'm bothering you, just because I asked a question. Get her out off the window before you end up with a "Closed for GOOD" sign on the window. read more

Overall service was good and fast however, my meal was not prepared as ordered or as advertised read more

Cook Out - Regular "1/4 pound" burger - Fast Food Near Me - Augusta, Georgia

Sitting at the window as we speak. The lady at the window is carrying on conversation with her co-workers instead of prepping and passing food. I barely heard two words from her towards me, as the customer, other than the total. Not to mention, I've been in his drive thru for 15-20 minutes. This has been the most unsettling and unprofessional experience. And not to mention, I finished this review and I'm still waiting for my food. Great. read more

Love cookout, really don't like how we were treated. We sat at the box for 10 minutes before anyone actually answered. It was not busy at all. Order was taken incorrectly numerous times before we got what we actually ordered. The lady at the window stated "oh my God, I want to cut myself" when taking a basic order. Incredibly inappropriate. Staff needs serious training. read more

They never EVER get my order right. If I could give 0 stars I would. I visited last night, got a $5 box with a regular burger. I asked for lettuce tomatoes and cheese on my burger and fries and hush puppies as my side. First of all everything except the hush puppies was cold. The burger had cheese and a huge cut of tomato but no lettuce. The fries were so hard and old I couldn't even touch them. I really tried to like this cookout. I understand the food is cheap so I shouldn't expect much but I do expect the bare minimum like a correct order and fresh fries. read more

Maybe if the girl taking my order would have listened instead of loudly and rudely interrupting me, my whole order wouldn't have been messed up. They had a certain item on the menu and as I tried to order it she all but yelled "MAAM WE DONT HAVE THAT! NO LOCATION HAS THAT ANYMORE" and I said "oh okay it was on the menu" and she said "OKAY MAAM AND IM JUST TELLING YOU" like the condescending attitude is really strong there. I definitely won't be returning. They usually mess my food up but I guess this was just the last straw for me. read more