Excellent foood, tasty burgers and sides, prompt service and you can't find a deal anywhere else like cookout. Great shakes also, the peach cobbler shake was delightful. I've only had takeout, but really enjoy this spot. Their cheerwine is tasty also. read more

Cook Out - Western burger with cheese. - Burgers Near Me - Chattanooga, Tennessee

I heard of this chain and wanted to try it on a recent road trip. Best item-mint Oreo shake. Big junks of cookies. We all agree the cheese curds and onion rings were good. Don't get the chicken nuggets as a side-nothing special. I loved the options of toppings on our burgers, especially the grilled onions. Mixed reviews from us on the burgers. It was nice to have a sink to wash hands not in the bathroom. Would go again, but not seek it out. read more

While this is definitely food made & delivered fast, the service, quality and variety is well beyond expected! Recently had a late night burger, fries, onion rings and shake after a day long with travel softball. After 10 pm on a Friday night, the drive through lane was long and my patience was short. However, they got through 10-12 cars & orders in 10-15 mins and my food was hot, good and quick. And the peach shake was crazy good. While most places are complaining they can't get staff, this restaurant had a friendly, efficient and organized team doing what they were supposed to be doing later on a Friday night! Very impressive and highly recommend! read more

2 chicken quesadillas, cajun fries, and white cheddar cheese bites with a doctor pepper

Definitely a bang for your buck type of place. I couldn't believe how much food I got for $10. The chicken sandwich was good. The Cajun fries were seasoned well and my peach cobbler milkshake was great. If you want something a step or two above your typical fast food joint, go here. I got my food to go but the inside was pretty quiet and clean. Friendly staff as well. read more

I ask the drive through window lady a question about my order and she immediately got an attitude with me so I ask why she getting mad and starts cussing at me and tells me I can go to Burger King. How can you let anyone with such insignificant intelligence run a drive thru when a stick could do a better job. I will be messaging corporate about this. read more

Cook Out - The girl in the window is the problem not the guy! - Burgers Near Me - Chattanooga, Tennessee

this location forgot some of my food, and refused to refund me or give me the food. Never heard of this at a fast food joint terrible service. You would think they would just give me the two dollar quesadilla pretty ridiculous if you ask me read more

After driving by this chain of restaurants I elected to eat there. You place your order at the counter and wait for to and then find a seat for dine in or you may request carry out service. Some locations offer drive through service. While waiting for my food to be prepared I visited the restroom. Unfortunately it was dirty. Walking by the tables and booths all were dirty as well. Drink station was a mess. There was more employees in the building than customers. I guess they could not spare one or two employees to clean the restroom and tables and booths. All of the employees were talking and laughing. See no reason to return. Unimpressed food and overall expensive. read more

I will take this over McDonalds any day! So many different options. The hush puppies were some of the best I've ever tasted. The service struggled a little bit, but they got it sorted out and we got everything we ordered! read more

I'm simply obsessed with Cook Out. It's an issue. I'm not from the South, so I go here every chance I get and I just LOVE it. Multiple reasons why: 1) It's so cheap. Like crazy cheap. If you get a tray, you get so much food for like 6 bucks. 2) It's so good. Favorite menu items are hushpuppies, cajun fries, burger, chicken quesadilla, ranch wrap, and chicken strips. 3) THE SHAKES. Y'all. UNLIMITED TOPPINGS. No lie. Unlimited toppings/flavors for literally like 3 bucks. Ughhhh they're just so good. I usually do some combo of PB/banana/fudge/Oreo/Snickers. Heaven on earth. 4) THE SAUCE. Cookout sauce is by far the best signature sauce I've ever had (yes, better than CFA). I could drink the stuff. I'll be honest, I have. Fav thing to have it with is hushpuppies. SLAPS every time. 5) The atmosphere. It's a little whack inside, like Western decor with Christian music playing and the flaming spatula logo littered here and there. But it's Cookout and it's home and I love it. Lucas is the manager at this location right now and he's SO great. Wish I could give 5 stars to him alone! I love you with all my heart, Cookout. Idk how I went 18 years of my life without you. read more

Newly opened, this place is extremely popular but based on the food I see nothing that stands out. They do have reasonable prices for burgers and hotdogs and have plenty of toppings for them. Of course this is a review based on one experience and they have many Menu items I have yet to try. For this visit I tried a chill dog, burger and shake. Hotdog did not seem freshly cooked but chili was ok. Just a normal plain chili dog. Burger was average, nothing that stands out. I was mostly disappointed by the shake. They state premium shakes on the signage. But I guess premium only means you can get a lot of different types, 40 types on the board. But it is not a handmade shake. Mine was at the counter before I even paid right out of the machine. Thick soft serve to me. Layout inside is good and kind of a North Carolina mountain feel to it. They have BBQ, along with other items to try so will hit it again in the future and update the rating should it be warranted. read more

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Just got home after ordering fast food (just kidding... nothing fast about it) from Cook out. The line of cars was very long so the sign said you could save time by using the "walk up" window. Ordered from the window and waited and waited (15 minutes) and watched all the cars in the drive up leave. I tried calling the phone number on the website to see if I could get someone but the number sent me to the corporate office. That didn't work. While waiting another couple ordered at the window and had theirs in a few minutes. Finally got someone and they had the order which was missing a shake, had no straws or utensils, so they had to go get all of that, which took another few minutes. Got home and the order was missing fries. I reluctantly give it a 2- and won't go back. read more

They're is most of the time ok but this is my hamburger that I ordered today. Just in case you want to see what the chili is like here's a picture of it read more

The best burger you can get from a drive thru period. My dad and I just got done devouring these things, and can't stop talking about them! We were really just expecting something like Wendy's, but nope these are REAL burgers. Service was quick, seemed enthusiastic, and got the order spot on. Hot dog was good too, but the burger is the star no doubt. Beware, the shakes are so damn thick that you'll hurt yourself trying to drink them. Our vanilla shakes were above average in the flavor department (nothing to go WOW about, but good). They seem to have an insane variety of flavors though compared to other restaurants All in all, this is far far better than a McDonalds or BK or equivalent read more

Moved from North Carolina and was so excited to see this chain here in Chattanooga! Delicious food, super thick yummy shakes, and really so much food for great price. The cookout tray is the best value around. I personally recommend all the burgers, fries, bbq sandwich, hush puppies and peanut butter shake read more

Now this is the place to go if you want quality food. The people here are ALWAYS great and full of energy. Before moving here to Chattanooga I'd never ate there, much less heard of them. Well, I'm so glad that I love food and trying out new places because this place is definitely on my top 5 list of cheeseburgers. The menu here is huge as well with different assortment of items from corn dogs, quesadillas, to malts and shakes.....the list goes on. So if you're ever in the mood for fast food but not the fast food taste then definitely check this place out! read more

OMG I am giving them 5 stars just for their milkshakes. They are absolutely yummy. I haven't tried anything else yet but we've been 3 times in the last week just for their watermelon milkshake!! There are super thick any have a bunch of choices. I highly recommend trying them out!!!! read more

Being from the North where Cook-out doesn't exist I was obsessed with it whenever I would visit. Now that I live here I still go oftenish. Such a vibe and cheap food. Just something about it! read more

Every time I return to Cook Out for another "try" it becomes more disappointing than the last visit. The burgers and fries went from really good three years ago, to being less than mediocre along with a steady size reduction while increasing prices. Many times, the workers CRUSH the bun on your burger or sandwich so you end up with a soggy, wilted piece of stale bread. The Today, I purchased a Reeses's cup shake which contained MAYBE one piece of Reese's cup-- it was mostly a vanilla ice cream. A call to the local number consistently rings busy, so you can not talk with a manager. And don't try to reach the corporate office because they will IGNORE your customer 'concern' email. In three years (2019 - 2022) this place has gone down hill quickly. Consistently very, very poor food and poor quality. read more

Great deal for 4.99 to get a good burger and 2 sides. I like that you don't have to get fries and can choose from a lot of options like wraps and quesadillas. The spicy chicken is good too along with the $1 upgrade for a really good shake. This is probably my favorite fast food place. read more

Sometimes it's the best we've ever had!!!! Sometimes it's the worst!! Today was the worst. Cold food, stale bread,nasty soda, less proportions of sides than usual,which were already pretty short!! And..... Did I mention VERY COLD FOOD..... to top it off, someone pooted VERY loud next to my table, the cashier was making it very obvious it was him,but when I looked to see his name I noticed none of them were wearing a name badge. It smelled so bad at the table that I couldn't stick around to ask his name! read more

The thing i love about Cookout is that not matter how big the chain is they are consistent across the board. Fast, fresh food. Let's not start with the prices. You can feed a family with a 20. Love this place keep up the good work guys! read more

I drove by cookout on the way to another fast food place. When I saw the crowded parking lot and the drive-through line, figured they must be doing something right. As soon as I got out of the car and smelled the burgers cooking I got even more hungry. I definitely wasn't letdown. The burgers were awesome and the sides were really good. Even the milkshakes didn't disappoint. Highly recommend this place. Thinking of fast food? Head here. Great burgers and great prices. read more

Cook Out - Full parking lot and a line in the drive thru, gotta be doing something right - Burgers Near Me - Chattanooga, Tennessee

Fast and great service couldn't have done a better job, the guy taking the order was extremely good at what he did, props

homie running the window on new years was straight slingin' those chicken nuggies tonight!! boy didn't miss a beat. 10/10 would recommend to a friend. read more

Cheap knock off of Steak 'n Shake. Seems like they tried to add too many options and didn't pay attention to quality at all. Burgers are like rubber have had better from Burger King. Ur way better off going somewhere that can cook and uses quality ingredients. read more

Restaurant was very clean. The staff was friendly, and the food tasted great. However, the service is very slow. Some of that comes from cooking your order fresh when you order it and that is a good thing. There were 3 other people and orders in about the same time as mine and it ended up taking 16 minutes to get my order of 1 combo at lunch. That seemed a little excessive, but again easily a 4 star if the service was faster. read more

Great tasting food ...great friendly fast service...this is a place to continue to visit again and recommend to friends

Was very disappointed in the new Ft. Oglethorpe location. Service was decent but burgers were bland and tasted cheap. We won't be back

Went there lastnight about 8:30 ordered my food to go, order was correct , fresh and hot ,didnt have to wait long either. Customer service was polite Cookout is going to be a regular stop from own. read more

I go to this location quite a bit, and the staff is always super friendly! The food is consistently great especially for the prices. Love that you can get a float in place of a drink for no upcharge on the trays, and the ratio of soda to ice cream is perfect. The trays are definitely the way to go to get a filling meal for cheap. Keep up the great work! I'll obviously be back many more times. read more

Found hair in my food. Not surprised with unfriendly service. Store didn't seem to care. Save your money. This place is only good for the first experience, food is not good enough to go out of your way for. read more

I got a barbecue plate with onion rings. The onion rings we tiny and there was only 3. The "fancy" shake I got was wrong and the girl behind the counter gave me attitude about it. I will Never eat here again! read more

I'm not all that impressed with the food that I ordered at Cookout. I would go here over someplace like McDonalds but it just rubbed me the wrong way that they advertise their food as being "fresh homemade char-grilled hamburgers" Because they don't taste like any homemade chargrilled that I've or anyone else has ever made. In fact I would say they taste sort of similar to a cafeteria burger that I used to get in the Army. I choose to dine in and I'm really glad that I did because it took them 3 times to get my burger right (I ordered a bacon cheeseburger add tomato (tomatoes and cheese are an add on price) ) first one didn't have cheese and the second didn't have the slice of tomato I paid for. Anyways I had high hopes for this place because of the plumes of smoke coming out of the top of the place and the signage making big promises but overall I was just disappointed. They make a good shake though so two stars for them :) read more

Abysmal service. I have frequented this Cookout and given my business and they have consistently been rude and less than willing to help the customer. I recently went through the drive through after a late shift. I don't get off until midnight, and cookout is the only place open in my area. I went through to purchase a meal, starving, when my card declined. I only got paid today, so I don't know why it did, and I had them run it several times. I checked my bank account and had well over the amount needed to complete the transaction. Still my card declined. I saw my order up, explained that I truly had the money, and asked them to swipe again. They asked me to leave, at which point I asked if they would seriously rather waste my food by throwing it in the trash than give it to a loyal customer when their system is malfunctioning. The manager looked in my face and said "yup". If you value customer service at all, never go here. Fuck this place read more

Good food and cheap prices. We were surprised by the large servings too. We liked it so much we stopped at a different location in the way back. read more

Ordered 3 of their combo meals ....never got the order...after 30 minutes asked for my $ back. Manager gave my $ back but never said a word to me.. Should have at least said sorry for wasting your time. read more

Usually, this location of The Cookout does a good job of providing good food and service at reasonable prices. However, on a recent afternoon visit we found the service customers expect to be lacking. The time to prepare and serve our food was much too long, over 15 minutes. The counter person apologized about our (several customers) wait, said that they were a little short handed today. He also said a lot of employees had showed up to pick up their paychecks and the manager on duty was tied up with them. He advised another customer that orders are "cooked to order" in the afternoon and that it takes awhile. After over fifteen minutes, our food order was served fresh, hot and tasted very good! The Cookout is a great value and the food is outstanding! Employees and management simply need to focus on improved "customer service" by avoiding distractions that delay prompt service and making sure that they do everything possible to meet customer expectations in both service and food quality. Hopefully things will improve. read more