I hate cooking to the point that I tell people it is a religious belief for me not to ever do it. I'm not a food-motivated person and I just need enough food to not pass out so meal services have always been the way to go for me. I tried Nutrisystem first but I got bored with the meals and the price was right, but the quality was not so great. I then switched to Factor. Factor was fine and the quality was better than Nutrisystem, but it was hit or miss and there were ALWAYS stems in my green beans so I got fed up and switched to Cook Unity on the recommendation from a foodie friend of mine. I have been using Cook Unity for over a year now and I love it! The meals are awesome, the quality is great and they keep delicious, nutritious staples and are adding new meals and cycling them all the time. The website is fairly easy to navigate using filters to find meals that meet your dietary needs and to exclude options that don't match your preferences or any dietary restrictions. That being said, I would like to start my subsequent diatribe by saying I do not think the following experience is typical to all Cook Unity users and is most likely a symptom of logistical issues Cook Unity had when they were slightly less popular/in demand in my city (Seattle, WA) that have now been fully resolved: The only reason that this review is getting 4 stars instead of 5 was that it was a logistical nightmare to initially start getting deliveries to my apartment. I live in a smallish apartment complex that utilizes a call box to buzz in and out guests and delivery services and building management is rarely present on site. Cook Unity gave me an 9-hour window (11:00am-8:00pm) on Sundays for deliveries and while I do get a text saying my delivery is on the way with a GPS tracker saying how many stops away the delivery driver is, it would initially give really wide estimates of when the delivery would actually arrive and several for deliveries, the delivery would show up 4+ hours after the original delivery estimate (for example, for one delivery I received a text that said my delivery would arrive at 11:44am then it actually arrived after 7:00pm). This translated to me missing deliveries because I was unable to answer the phone for the entire delivery window. The driver left without delivering the food and Cook Unity said they couldn't redeliver or give me a refund or discount on the missed delivery because it was my fault. I, of course, threw a fit because there was no way I was going to pay them over $100 because their delivery estimates were unreliable and I was unable to sit by my phone for nine full hours simply waiting for their call. Their customer service eventually did agree to give me a 50% discount on the missed order so I was still out $50-$60, but it was better than being stuck with the entire loss, so I am thankful for that and do understand that they couldn't reuse the food and did have to pay the driver so fair is fair. This issue was resolved when my apartment building was able to provide Cook Unity with their own personal access code so building management could let them in as needed. Once Cook Unity got the delivery code we had no further access issues, I haven't missed any deliveries and over time, the deliveries have become more consistent and started to arrive around the same time on the delivery days. The delivery people are super friendly and communicative if there are any issues (contacting via phone and/or text). I can assume that this initial delivery set-up issue is fairly uncommon though and would not occur if you are having your meals delivered to a standalone house, to an apartment complex that has building management on site to receive packages or if you live in a complex/building that already receives Cook Unity deliveries. If you are in a secure apartment building/complex, I recommend reaching out to your property management before choosing Cook Unity to inquire if Cook Unity already has access, if they can assist with receiving deliveries or if you have the ability to set up access for them once you start your subscription. I have had a couple of other instances where I had to contact Cook Unity customer service for order issues (just simple mistakes in the orders that will happen with any delivery service over time) and they have been extremely helpful, understanding and quick to respond. I received a 50% discount on a single order for posting this review. read more

I recently had the pleasure of trying Cook Unity's meal service, and I must say it was an extraordinary culinary experience. From the moment I placed my order to the final bite, Cook Unity exceeded my expectations in every way. The variety of meals offered by Cook Unity is truly impressive. With a diverse menu featuring numerous cuisines and dietary preferences, there's something for everyone. As a vegetarian, I was delighted to find a plethora of options that catered to my dietary needs without compromising on taste or quality. The quality of ingredients used by Cook Unity is exceptional. Each dish was prepared with fresh, locally sourced ingredients, resulting in vibrant flavors and visually appealing presentations. It was evident that their chefs possess great culinary expertise and take pride in their creations. One of the standout aspects of Cook Unity's service is the convenience it provides. The meals arrive neatly packaged and ready to heat and enjoy. This is perfect for busy individuals like myself who crave a delicious, wholesome meal but lack the time or energy to cook from scratch. The portion sizes were generous, leaving me feeling satisfied and nourished after each meal. Another notable feature of Cook Unity's service is their commitment to sustainability. The packaging used for the meals is eco-friendly, and they prioritize reducing food waste by utilizing surplus produce and supporting local farmers. It's refreshing to see a company that not only focuses on culinary excellence but also values ethical practices and environmental responsibility. Customer service is paramount to any great dining experience, and Cook Unity truly excels in this area. Their team is friendly, attentive, and responsive, ensuring that all my queries and concerns were promptly addressed. They genuinely care about their customers' satisfaction, which adds an extra layer of enjoyment to the overall experience. In summary, Cook Unity's meal service is a true gem in the culinary world. With their diverse menu, exceptional ingredient quality, convenience, sustainability practices, and top-notch customer service, they have created a winning formula. Whether you're a busy professional, a health-conscious individual, or simply someone who appreciates exceptional food, Cook Unity is a meal service worth trying. I highly recommend it, and I can't wait to explore more of their delectable offerings in the future. read more

(Full disclosure: I tried CookUnity through a Yelp Elite promotion) At first glance, it's a brilliant model - I've described it to friends a HelloFresh for lazy people. There is a great selection of meals fitting a variety of diets. Pricing is a little steep ($12-16 per entree), but it is admittedly comparable to my delivery options on the UES. I also like the delivery updates that have been pretty accurate in my experience. Panko Crusted Salmon with Ginger Beets ($16): salmon was well-seasoned and perfectly cooked in the oven, crispy broccoli, and roasted beets are always a win. I didn't realize the beets had ginger, but they were tasty nonetheless. I was pleasantly surprised by how large the portion of fish was so that's always a plus. Definitely a filling and worthwhile meal. (*For anyone trying this option, save the sauce for the end - 10sec in the microwave to warm it, but it'll make the fish soggy if you add it at the start) Grilled Salmon with Roasted Radishes ($16): smaller portion of salmon, but still tasty. For some reason, I ended up having to wrap the salmon in aluminum foil individually and giving it an extra 5 mins in the oven since it wasn't cooked through. The brown rice pilaf was really delicious and filling, and I enjoyed the cilantro sauce over the top of everything. All in all, a worthwhile concept but maybe a little outside my budget. Definitely a great option for anyone who ends a warm 'feels-like-homemade' meal but doesn't have time to chop and prep it. Logistically, I had great customer service experiences. I had a last minute emergency and couldn't use my promo code in the required time. I emailed CookUnity, and Gayle responded within a few minutes! Later, the website was glitching (no matter what device I used and even in private windows, my screen was stuck on a window saying that CookUnity doesn't deliver to my area), and I couldn't update my delivery time. After reaching out via chat, the time was updated quickly. FOOD: 4.5/5 CONVENIENCE: 5/5 CUST SERVICE: 4.5/5 VALUE: 3/5 OVERALL: 4/5 P.S. There was a $5.98 delivery for the two meals. P.P.S. The containers, minus the plastic, are oven-safe! It's written on the packaging, but my friend and I don't read closely and transferred everything to aluminum foil. Not a bad idea to give the food more space, but you can save yourself the step! read more

I normally don't leave reviews, and when I do, I try to be fair and balanced. In this case, though, I'm honestly struggling to come up with anything negative to say. I signed up for CookUnity last month and am now going into my fifth week. To say I've been pleasantly surprised would be an understatement. While I'm not a picky eater by any stretch, I'd like to think I have a fairly experienced palate after trying all kinds of foods over the years. Because of that, I honestly wasn't expecting the quality I've received. The meals consistently taste fresh, flavorful, and far better than I ever expected from a prepared meal service. The pricing is also very reasonable when I look at what I was spending before. I used to order DoorDash or Uber Eats 3 to 4 times a week, usually spending $30 to $40 per order. Now I'm paying around $100 a week for six meals that are already prepared, ready to eat, and genuinely enjoyable. I've tried roughly 24 meals so far, and there has only been one that I didn't finish. I don't even remember why, which probably says something. The portions are satisfying, the meals take about 3 minutes in the microwave, and the containers are oven safe if you have a little more patience than I do. Honestly, they'd probably taste even better in the oven, but I'm usually too hungry to wait. One thing I didn't expect was how much this would help my day to day routine. I work long hours, often from 8 AM to 8 PM, and I have a bad habit of getting so focused on work that I forget to eat. Having balanced meals ready to go has made it much easier to actually take care of myself, stay focused, and avoid grabbing whatever unhealthy option is closest when I'm busy. Customer service has also been fantastic. The one time I had a question, they were responsive, helpful, and easy to work with. For someone who rarely leaves reviews, the fact that I'm taking the time to write an entirely positive one should probably tell you everything you need to know. CookUnity has been worth every penny for me, and my only complaint is that I wish I could afford to order even more meals each week. No pics because I've literally licked the bowls clean most days. I'm not ashamed!!! read more

I have been on long term disability for a long time and am not mobile enough to get my own groceries and cook even though I love to do so. I have tried many other prepared food services such as Hello Fresh, Real Eats, Factor, before I found CookUnity and I have to say that CookUnity is far and away the BEST. The food offerings are so varied, at least 200+ offerings each week and the menu changes every week, with every kind of diet, Mediterranean, Paleo, Keto, etc. on offer. It has allowed me to enjoy a varied and nutritious diet at a very affordable price and to keep my food costs fixed which is very important when you are on long term disability and limited income. I also appreciate the treats because you always need a treat every now and then, the Tiramisu is my absolute favorite. And the juices as well are very good. The meals are truly delicious, containing quality ingredients, prepared with care by award winning chefs and delivered with care also. I feel full and satisfied after every meal, I appreciate the proportions, they are just right. I am also impressed with the shelf life of the meals, even on the 7th day of the week the meals are still fresh and good. And most importantly because of my condition, unlike with the other prepared food companies I mentioned, CookUnity always delivers directly to my door. I have only had an issue with delivery twice and it was resolved quickly, fully and with compassion both times. Customer service is also top notch. The meals come in insulated bags with ice packs to keep the meals cool which are both reusable. The bags themselves are lovely and high quality and I have given many to my friends and family who really appreciate them. I am beyond grateful for the CookUnity service and offerings. I don't know how I would have survived without CookUnity these past months. I started with a 6 meal a week plan and I am currently now using a 12 meal a week plan. When friends come to visit or help me out I can offer them a meal and they are always surprised at how good it is. I can personally and highly recommend CookUnity as BEST IN CLASS! read more

I am disappointed with CookUnity, a meal delivery service that claims to provide tasty meals and convenient service. While the food is great, I cannot say the same about my overall experience with them. Let me explain the reasons for my frustration, including their unprofessional delivery service and deceptive discount policies. First, let's acknowledge the positive: the food. CookUnity's meals are undeniably delicious, with a great variety of flavors and high-quality ingredients. However, this positive aspect is overshadowed by the many problems I've encountered with their service. Their delivery service is simply unacceptable. I have consistently received damaged boxes with exposed and even spoiled food items. It's disheartening to eagerly anticipate a fresh and satisfying meal, only to be met with disappointment. In addition, I had to cancel my subscription due to these recurring issues. When they offered me a "60% discount on my next 4 orders" to keep my business, they conveniently failed to mention that these orders had to be consecutive and that there was a one-month expiration period for the discount. As I was traveling internationally for about 25 days, I naturally skipped my orders during that time. When I returned, I realized that the discount had expired, leaving me without the promised benefit. What makes matters worse is that CookUnity never clearly communicated the conditions of the discount when they offered it. They misled me by saying the discount would apply to my "NEXT 4 orders," without mentioning the expiration period. It's their responsibility as a service provider to be upfront and clearly communicate such important details to customers. Yet, when I raised this issue, they refused to accept any fault and put the blame solely on me. CookUnity's lack of professionalism and negligence have left me incredibly unsatisfied. While the food is good, the terrible service and deceptive discount handling cannot be ignored. read more

My first less than perfect meal shipment in March 2023 with CookUnity redeemed itself. All of the meals arrived with the plastic seals opened and several of the meals spilled. Customer service via chat with Lucas offered a a full refund if I could forward photos of the meals. In two days, my account was credited. We tried the Kale Salad with Herb-Marinated Chicken and Creamy Pesto Dressing and the Seared Shrimp with Avocado Sauce that night and found them both delectable! The next night was Roasted Brussel Sprouts Seared Garlic Flank Steak with Charred Broccoli. The steak was seasoned but chewy, the veggies were outstanding. Grilled Chicken with Carrot Thyme Purée was also sumptuous. My 2nd order didn't apply my original discount from the introductory order during check out. I emailed customer service and again was immediately contacted by Luis. The discount was applied to my account and calculated correctly during check out. We thoroughly enjoyed the next meals: Low-Carb Turkey Patties with Lemon Aioli, Beef Empanadas with Chimichurri Sauce, Creamy Poblano Chicken and Roasted Shrimp and Eggplant. Each dish was well seasoned, and those that came with individual sauce cups were exceptionally flavorful. We followed the chef's instructions to oven bake the meals and within 15-18 minutes they were ready. We have been satisfied with CookUnity's customer service and product during this season of rest from cooking all week. They send a friendly text reminder to create our next menu. Should we miss the deadline, they send their best selections based on previous orders and personalized profiles that we completed. We have found the meals superior to some of the local eateries around our rural area and highly recommend CookUnity for elevated dinners that are fresh and original with an abundance of choices! read more

CookUnity - the name is a culinary haiku that foretells the savory symphony to come. Imagine a grand world tour of flavors, painstakingly crafted by gastronomical maestros and served up in the cozy comfort of your home. Unboxing each meal is akin to unwrapping a surprise gift, specially curated from over 150 mouthwatering options that cater to an eclectic mix of diets and palates. From the satisfying succulence of Grass-Fed Beef Meatballs cozied up with Mashed Sweet Potatoes, to the sprightly dance of Zucchini Noodles entwined with Vegan Pesto and Mushrooms, each bite is a testament to the skill and creativity of CookUnity's professional chefs. The ingredients, as fresh as morning dew on a summer leaf, transform into delicious tales of taste and texture that could charm even the fussiest of eaters. But this culinary grand tour is not just about taste and variety, it's a mission of convenience and sustainability. Each meal, delivered chilled like a noble knight saving you from the dragon of culinary woes, requires a mere nudge of heat to spring back to life. The clear instructions make the task a child's play, and the recyclable packaging shows CookUnity's dedication to Mother Earth. Why, then, the missing star in this otherwise stellar review? Well, the path to gustatory glory could use a few signposts of flexibility. More options to skip weeks or customize delivery schedules would be as refreshing as a sprig of mint in a hearty stew. Also, while the quality of the meals is comparable to a five-star dining experience, the price tag might make your wallet feel a touch light. In short, if your spirit yearns for a gastronomical adventure without the hassle of cooking, CookUnity might just be your trusty guide, albeit with a bit of consideration for your schedule and pocket. read more

I've enjoyed the meals, they're genuinely great. For several weeks, I purchased around 16 meals a week, and I was initially impressed. However, my experience with their customer service left much to be desired. Here's what happened: they send reminders for the cutoff time to select your meals. I missed it by about 20 minutes but quickly reached out to resolve the issue. Customer service assured me it wasn't a problem and instructed me to select my meals. I followed their guidance, made my selections, and received confirmation that everything was taken care of. But then, I got a text saying they couldn't honor my choices and would send me random meals instead. I reminded them of our earlier conversation and explained that this wasn't what I wanted. Their response? "There's nothing we can do now." The frustrating part is that, based on their schedule, the meals they planned to send me weren't even going to be packaged for another four days. Changing a few meal selections during that time should have been simple. Instead, they offered to cancel my shipment but refused to refund my money, citing their "terms." To make matters worse, they warned me not to dispute the charge with my credit card company, claiming it wouldn't make a difference. Essentially, they took my money for 16 meals and provided nothing in return. I'm a loyal customer and don't expect perfection, but if you promise to fix something, you need to follow through. This experience felt dismissive and unprofessional. Maybe someone was having a bad day, but as a customer, I was left feeling undervalued and frustrated. Beware: if things go wrong, their terms and policies seem to prioritize their convenience over customer satisfaction. read more

I have been using Cook Unity meal delivery service for a couple of years now and really like how it saves lots of time and effort on food prep and shopping, and on decision-making time when ordering take out, with much more variety than I could ever pull off cooking for myself. It takes less time to order for one week of food from Cook Unity, than it takes for one shopping trip and dinner prep or ordering for one meal from a new restaurant where I'm unfamiliar with all of the menu choices. Cook Unity works for me because I love variety and there are so many delicious and healthy meals to choose from every week! There are meals for every kind of diet and preference, as well as desserts, splurges, and fancier meals. Sometimes there were issues navigating the app, like it deleted all my choices when I went to change one meal and missed the deadline, or it didn't allow me to confirm my choices before deadline one time, or I couldn't figure out how to change the date of delivery, or they missed picking up reusable bags, but the customer service by email and text is fast and helpful. They have good discounts, promotions, and credit for referrals, as well as it being easy to skip weeks, pause, or cancel. So it's very flexible and doesn't feel locked into an inescapable subscription. I also like how the delivery bag and ice packs are reusable and not like other meal delivery services that have boxes and packing that goes into trash or recycling. Until I have more time to cook for myself, I will be enjoying Cook Unity! read more

Disappointing Management & Zero Curb Appeal at their Hyattsville, MD facility If how a company treats its surroundings is any indication of how it operates, then this meal prep company raises serious red flags. The area in front of their warehouse is a complete mess -- and it doesn't look like an isolated incident. There's trash everywhere: plastic wrap, water bottles, food containers, blue gloves, broken-down cardboard -- much of it seemingly related to the business itself. Even worse, delivery operations are happening right on the public sidewalk and street, with pallets of meals and bags scattered around. Despite a clearly visible "NO DUMPING" sign, this area looks like it's been neglected for weeks, if not longer. Overgrown grass, broken sidewalks, exposed wires, and littered curbs make the space look unsafe and unprofessional -- especially for a company in the food industry. I wouldn't be writing this if it were just a one-time issue. But from what I've seen, this is consistent negligence, not just a bad day. Final Thoughts: If they treat the outside of their facility like this, it makes you wonder how carefully they treat the food inside. It also shows a disregard for the community and basic cleanliness. Not recommended until they clean up both their property and their practices. at the end of this review, I would like to add that I have spoken to the management of their warehouse multiple times with no results before I decided to post this review read more