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    Cookie’s Comforts

    4.5 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    Rockstar Hibachi - Phoenix

    Rockstar Hibachi - Phoenix

    (56 reviews)

    Our chef was lovely and the food was great (aside from the rice being a little undercooked) but the…read morecompany overall needs to improve tremendously as far as communication goes. I had reached out trying to submit payment about 4 days prior to our event and it took 2 days to get a response back. Then there was the day of the event. I was supposed to get a message that day to let us know what time the chef would be arriving to set up. I was expecting to be informed of this in the morning so that we could plan our day accordingly to make sure we would be home when the chef arrived. I was calling, leaving messages, I messaged the business on instagram, I sent an email, and I sent text messages asking for someone to let us know when to expect the chef when it had gotten to 4, 3, and 2 hours until our event was supposed to start. We finally got a message from our chef at 5:05pm saying he would be there at 6:40-6:55 to set up for our 7pm dinner. He ended up showing up at 6:35pm, and still the set up felt rushed and he seemed a little flustered about how quickly he had to do it. he also ran out of his alcohol used for flames, so we never got to get a grand finale. I still to this day haven't received any call, text, email, or instagram message apologizing for the lack of communication or even answering any of my questions. Again, we loved the chef, however we would absolutely never book with this company again because of the stress the lack of communication caused. Multiple times the day of the event we thought we had been scammed because no one was getting back to us to let us know when to expect the chef. We had booked this for the first day of my sisters Bachelorette trip, and luckily we had planned to hang out at the house most of the day, otherwise we would've had no idea how to plan when to return home to make sure the chef could set up. Totally unacceptable and incredibly annoying.

    We just enjoyed a super fun birthday party/ lunar new year party with the Rockstar Hibachi mobile…read moredinner service. We were excited to have dinner and a show while celebrating with friends. I will say that I thought I knew what to expect for hibachi, but this was way more fun than I anticipated. Chef Han was with us and he basically gave us the hibachi experience from Dick's Last Resort. Our dinner involved drinking games, trivia, being heckled, and a cool fire show at the end. Chef Han was hilarious and really did great with our rowdy group. Food was good, I enjoyed the scallops the most, cooked perfectly. We had a blast! 5 star experience, would definitely do that again!

    Cookie’s Comforts - catering - Updated May 2026

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