Our chef was lovely and the food was great (aside from the rice being a little undercooked) but the company overall needs to improve tremendously as far as communication goes. I had reached out trying to submit payment about 4 days prior to our event and it took 2 days to get a response back. Then there was the day of the event. I was supposed to get a message that day to let us know what time the chef would be arriving to set up. I was expecting to be informed of this in the morning so that we could plan our day accordingly to make sure we would be home when the chef arrived. I was calling, leaving messages, I messaged the business on instagram, I sent an email, and I sent text messages asking for someone to let us know when to expect the chef when it had gotten to 4, 3, and 2 hours until our event was supposed to start. We finally got a message from our chef at 5:05pm saying he would be there at 6:40-6:55 to set up for our 7pm dinner. He ended up showing up at 6:35pm, and still the set up felt rushed and he seemed a little flustered about how quickly he had to do it. he also ran out of his alcohol used for flames, so we never got to get a grand finale. I still to this day haven't received any call, text, email, or instagram message apologizing for the lack of communication or even answering any of my questions. Again, we loved the chef, however we would absolutely never book with this company again because of the stress the lack of communication caused. Multiple times the day of the event we thought we had been scammed because no one was getting back to us to let us know when to expect the chef. We had booked this for the first day of my sisters Bachelorette trip, and luckily we had planned to hang out at the house most of the day, otherwise we would've had no idea how to plan when to return home to make sure the chef could set up. Totally unacceptable and incredibly annoying. read more

We just enjoyed a super fun birthday party/ lunar new year party with the Rockstar Hibachi mobile dinner service. We were excited to have dinner and a show while celebrating with friends. I will say that I thought I knew what to expect for hibachi, but this was way more fun than I anticipated. Chef Han was with us and he basically gave us the hibachi experience from Dick's Last Resort. Our dinner involved drinking games, trivia, being heckled, and a cool fire show at the end. Chef Han was hilarious and really did great with our rowdy group. Food was good, I enjoyed the scallops the most, cooked perfectly. We had a blast! 5 star experience, would definitely do that again! read more

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We used rockstar hibachi for my bachelorette in Sedona, and it was an absolutely horrendous experience. For starters, had a lot of safety concerns. First, the bride was burned and almost set on fire (see attached photo). Second, our chef was going over the top on forced alcohol consumption. And, he also drank a ton himself, and we were concerned about him leaving our Airbnb after. Also the food was actively bad. Not like fine, but bad. We've also tried reaching out to Rockstar Hibachi many many times on our own since my Bach to discuss a partial or full refund, given the issues. But they have failed to reply. Would not recommend if you're trying to be safe! read more

Rockstar Hibachi - Phoenix - Caterers Near Me

Extremely disappointing experience and unacceptable business practices. I booked a hibachi experience two months in advance with a clearly stated $600 minimum, which I paid in full ahead of time. Their own booking system reflected that total even after adding extras. After the chef had already arrived and started setting up, I was suddenly told there was a "calculation error" and that my total was actually $935. A $335 increase, communicated only after the service had already begun. If a business makes a mistake, that is on them, not the customer. I booked well in advance, which gave them plenty of time to catch and correct any issue. Choosing to address it only after arriving on-site is completely unacceptable. What's worse is they proceeded to charge my card on file for the additional amount without my authorization. This was not a misunderstanding on my end. I relied on the total presented through their system and fulfilled my payment obligations before the event. Passing along internal errors after the fact and charging a card without consent is not okay. I would strongly caution anyone considering booking to get all pricing confirmed in writing and to monitor their card closely. read more

Rockstar Hibachi - Phoenix - The email I got after the chef had already arrived. - Caterers Near Me

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Such a fun night! Han was great. The food was great. It was a great way to celebrate our friend's birthdays! read more

Rockstar Hibachi - Phoenix - Caterers Near Me

chef Sam was awesome!!! so nice and fun! We had an amazing party with him! so lucky he came to host us

We had Han for my bachelorette and he was the best!! Made the night so fun for everyone. Highly recommend for a great night in.

I am incredibly disappointed with the unprofessionalism of this company. I booked a hibachi dinner for a birthday celebration, paid a $217 deposit, and received full confirmation of our menu selections. On the day of the event, the chef simply never showed up. There was zero communication--no phone call, no text, and no email to explain the absence. We were left with a house full of guests and no food to serve them, which completely ruined the celebration. As of now, I am still waiting for my deposit to be returned. Save yourself the stress and embarrassment; do not book with them. read more

I ordered there teriyaki combo that comes with rice and steamed veggies and when it got to me I literally only got two mini sides of steak I got no veggies or no rice, on top of that ts was $22. There sauce also looked nasty asf read more

Rockstar Hibachi - Phoenix - Caterers Near Me

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Kim did an amazing job with entertainment and the food was delicious! Also, Rockstar Hibachi has amazing customer service! Loved it and will be booking again! read more

Did the hibachi dinner/show recently as part of a bachelorette and we had a great time! Chef Mark was entertaining and engaging. Loved how there was a little baby bottle orange juice option for those who didn't want to partake in alcohol. In terms of the food, if you have a larger appetite like I do, I'd recommend ordering add-ons, or just be prepared to snack on something afterwards. Highly recommend as a dinner experience for group events if you're looking for something fun and unique! read more

Way to much salt and so much watery sauce it's soggy . The chicken wasn't bad but the rice and veggies are inedible. Will not be ordering again. read more

Rockstar Hibachi - Phoenix - Chicken teriyaki - Caterers Near Me

Hiro was AMAZING! Make sure to request for him. Honestly this blew me away. I was expecting just some hibachi in the backyard but this was A SHOW! This is perfect for a party, birthday, anything. Food was super tasty and cooked very well. We had a blast! I got the ribeye and shrimp and it was delicious. 10/10 book these people! read more

Rockstar Hibachi - Phoenix - Caterers Near Me

Unsafe and unprofessional - avoid the San Diego location We hired Rockstar Hibachi for a bachelorette dinner at our Airbnb on 5/7/2025, and the experience was honestly alarming. One of our guests bit into a metal screw that was in her fried rice - she hurt her tooth and could've easily swallowed it. We immediately pulled the chef aside, and his response was a dismissive "I don't know how that would've gotten there. Sorry." No real concern, no ownership. I emailed their team right after with a photo of the screw. No response. The next day they sent a templated feedback form, which I replied to again, but it's now 5/11 and still no follow up. When I brought it up again during payment, the chef doubled down and basically implied it wasn't their fault, which was a frustrating and negative experience. Accidents can happen, but this was a serious safety issue, and the total lack of accountability or basic customer care makes it worse. I'd be very cautious booking Rockstar Hibachi in San Diego - equipment felt dirty and they clearly don't take guest safety seriously. read more

Rockstar Hibachi - Phoenix - metal screw found in rice, no acknowledgment or response from rockstar hibachi to date - Caterers Near Me

Day before event, they moved appointment back an hour to 8p. For a party of 12, we were OK with that. Then on the day of, we got notice that it would be 15 minutes late, then it was 45 minutes. So we already ordered pizzas since we didn't want to eat dinner late. Lack of communication. Ruined the event. Hibachi Heartbreak! read more

Chef Han and Rocky took AMAZING care of us for a 30th birthday party. This is the only hibachi company who has also provided entertainment via games and activities. Kept us laughing the entire time. And the food was STELLAR! Highly recommend!! Best hibachi I've ever had! read more

OMG! Where should I begin? I've only had hibachi food in Vegas at Volcano Grill and it was ALWAYS amazingly good and fresh. Since I have probably eaten at every Chinese restaurant in the valley and beyond, from coast to coast, this was the worse food experience I have had. I ordered a little after 10 pm; BOGO edamame and the rockstar fried rice. The expected delivery time constantly changed. I actually watched a full episodic show before the food arrived. The food FINALLY arrived closer to midnight, which was the latest arrive time. The driver was pseudo polite. As soon as he handed me my order I could tell there was something missing. I tried to call him but the recording claimed it didn't recognize my number that I'be had for over 15 years...hmm. So I went inside because my stomach was touching my spine. I opened the bag and my intuition was correct. There was only one of the two garlic edamame's ordered, which was fine because it was cold and there was absolutely NO garlic anywhere in sight or taste. Disappointing! I checked the Rockstar fried rice, which included chicken, steak and shrimp. The presentation was meh but looked like it may be fresh; it wasn't. My go to is usually rice or potatoes. So, excited, I took a spoon to mix up the ingredients since the protein sat on top of the rice; it was old, cold and smelled and tasted like someone dumped Cumin and sesame seeds on top before packing. The steak was tender and so was the chicken but, the shrimp were overcooked because they were tiny like popcorn shrimp; is that oxymoronic? The entire order was disgustingly disappointing, almost inedible if it wasn't for the two proteins (chicken and steak). You could literally count the amount of shrimp (2-3 pcs.) chicken (maybe 5 diced pieces and a few even smaller bite size steak pieces. It was a waste of money and the time it took to choose and place the order. It reminded me of the pandemic where there was no quality control. If you have the audacity to be open and call yourself a restaurant, you should have the goal of serving and selling food that you can be proud of. I'm a chef and this order would have NEVER gone out. One set of utensils, no soy sauce. Don't walk, run as far away from this place because there is NOTHING rockstar about it except for the bad behavior or in this instance awful food. Pros: Nothing Cons: Extremely long wait times. Cold and old food. Missing food. Missed notes. Simply not worth the wait, time or effort. Possibly a great concept but, poor execution. They should have paid me for this meal, not the other way around! I wouldn't recommend this place to an enemy. I had to throw it all away after taking a bite of each item ordered. **+Check pictures. read more

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Han was absolutely amazing!! Such a fun experience with the benefit of delicious food!

Super clutch food truck on Scottsdale Road! I ordered the teriyaki salmon entree, and it was good. The portions are generous for the price, but they do not add a lot of veggies to the entree. That is the only reason why I am giving them 4 stars. The dumplings were cooked perfectly. If you don't have any dinner plans, this is good option! read more

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Hiro was amazing and made our experience awesome! We had such a great time with him and his trivia before, during, and after our food! Thanks again for an amazing time read more

Hiro was AMAZING! He made great food, created a fun atmosphere, and had a few other surprises. Make sure you ask for Hiro! read more

Food got to me cold, I was missing all my vegetables in 2 of my orders, my chicken was burnt, rice was hard, super strong garlic taste, that with the burnt taste, nope in the trash it went.. these to go containers are medium size btw so the serving portion super small, would not waste my money on this crap again read more

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Beware of the photos not being accurate I orders the teriyaki chicken plate the photo was beautiful but I receive a half portion compared the the advertised portion. Just know the container will not be full the like photos on menu it did taste good but I wanted what I saw in the photo read more

Rockstar Hibachi - Phoenix - Teriyaki Chicken Plate - Caterers Near Me

We had such an amazing experience with Hiro and his assistant. They were so great and friendly. Thank you!

portion was nothing like i expected from the picture on the menu. would not recommend to anybody probably never gonna order again severe disappointment. read more

Rockstar Hibachi - Phoenix - chicken fried rice meal - Caterers Near Me

Picked up from the food truck and the teriyaki chicken entree is very flavorful. Only complaint is that they didn't give me many veggies read more

Rockstar Hibachi - Phoenix - Chicken teriyaki - Caterers Near Me

They were so much fun and the food was so good (better than Benihana) thank you for hosting our friend's bachelorette dinner.

show was okay however when he was cooking we had to entertain ourselves for almost a hour? Han made fun of my brother with a speech impediment - he has a stutter and said "maybe when you speak clearly I can understand what you're saying" that's not okay.... After all was done he came up to us asking for a 200$ tip?? read more

Such an amazing dinner! I've actually done hibachi at the house a few times but this was a different experience, with added trivia and fun games. My favorite experience thus far! read more

In Arizona tonight Han is amazing! The entire dinner and show is fantastic. A bachelorette trip success!!!

Did this for a bachelorette party and it was so much fun! Chef mark kept the whole dinner entertaining and food was good! Would recommend him for your next event! read more

amazing service, amazing food, engaging entertainment, and perfect timing for everything!

Holy crap. Was not expecting chicken teriyaki to taste this good! Just stumbled upon this food truck after getting our taxes done. Can't get enough of the sauce that comes with the food. Will definitely be using for a future party. Highly recommended read more

We had Sam for Hibachi. Day of, I had to reach out to the company twice for the chef to text. My last time reaching out was at 4:30 and the event was at 6:00pm. He texted me about the event and then proceeded to explain he got pulled over by a police officer for speeding. He sent, "Sorry Julia I might be a little bit late. I was stopped by police right now. F**ed up right now. I will be. I will be late for 15-20 minutes probably I hope you understand." Then showed up at 6:40 (40 minutes late). He was not apologetic at all and took a very long time to set up his grill. He was upset that there were stairs even though I explicitly told him there were. He finally set up around 7:30 and he began to eat our food. He did no tricks. He attempted to do a fire trick with the bride (we were on a bachelorette trip) and he failed. It was silent and incredibly awkward. The food portions were incredibly small considering we paid $750 for a great meal and entertainment. Then once we were finally done, we gave him a $100 tip. Which was very generous in our minds because the service was very terrible. Sam then proceeded to ask if he can charge the card on file the rest of the "20%" because that is typical for an event like this. He would not leave until we told him we would do it later. Do not recommend. It was much more work on our end then we paid for. I was really disappointed and sad how this turned out. read more

DO NOT USE!! We did a trip to AZ and scheduled hibachi for our last night. it was terrible - they were late and gave various different excuses before admitting their party before ran late, took an hour to get everything set up and start cooking, and would not stop trying to force sake on us. Chef AK was nice but this was not professional behavior. We scheduled for 7pm and last minute they told us the time change was an issue so we had to pick between 4pm and 8pm, we picked 8pm. We didn't receive the first protein until 9:30pm. Some of the girls couldn't even stay to eat bc it took so long and they had to catch red eye flights. By 11pm we asked them to just cut it short because the rest of us had flights to catch so we didn't even get any of the seafood/vegetarian options. We were STILL asked to pay full price and when we tried contacting the company for a refund or discount we were ignored. TERRIBLE experience, TERRIBLE customer service. Not worth the headache. 10/10 do NOT recommend read more

It's good but they were very stingy with the amount of chicken and that's why I gave 3 vs. 5 stars. All this rice and 5 pieces of chicken?? This is not somewhere you order online. You have to go in to make sure they don't skimp on the meat. read more

Han was a great chef! Was hilarious and the experience very enjoyable. He was super accommodating!! Definitely would recommend this for your next trip to Scottsdale! read more

Chef Kim was amazing!! I highly recommend. Such good experience!! He was very entertaining

We had an amazing experience celebrating our bride! Han was great! Recommend for any party.

this was exactly what it states. a party and pure entertainment! They were great and the food was amazing.