Had to replace a light fixture, they have a large selection at a reasonable price. Found what I…read morewanted immediately, was in and out of the store in five minutes.

We ordered and paid for a refrigerator that was to be delivered yesterday. It wasn't delivered! Our…read moreorder delivery date was change. we have to wait ten more days after the appliance associate guaranteed delivery yesterday. July 1st. This is absolutely the worst service! Guess we're going to Best Buy!

Customer service was spectacular. At the time they were renovating but they took the time to assist…read morewith finding what I needed. And had to place a custom order, the items arrived on time. 100% satisfied over other locally owned hardware store.

From the owner: At Hacienda Home Centers we try to excel in top notch customer service. Our goal is to provide you…read morewith any kind of assistance you need from the moment you walk in the door. We offer a number of specialties at our store such as key duplications, rug doctor shampoo rental, paint color matching, half price cull lumber, echo chainsaws with technician on site, and so much more. What every your home improvement needs we're here to accomadate you in any way that we can.

I really wish there was a way to do zero stars cause that's what this place is, I have no idea what…read morethe lady workers think this is, they're so rude. My mother went in earlier today, the worker came up to her and asked what she wanted so so rudely, and then we went in a little before closing and the worker at the front was so rude about us being there 5 minutes after?. We didn't know the closing time either.

First time at this Harbor Freight store and I was impressed! This store is well organized, spotless…read moreand has everything I needed. Bought a wood work bench among other things and they helped load into my vehicle. Staff is professional , helpful and courteous. Dyon, cashier, was exceptionally helpful and friendly. I will be back.

No, they don't have everything under the sun. That's what Amazon or Lowes is for. But they have a…read moregreat selection of all the routine stuff and the staff is friendly and helpful. Can't even tell you how much money I've spent over there keeping up my tired old LA quad. Spending some more tomorrow, matter of fact. Good as it gets for a small town in NM.

I agree they have no customer service. New manager was very rude and not helpful. No one seems to…read morecare. They just sit there and don't ask if you need help finding something.

True value is now Ace - the new manager of Ace would not take back a product because he said it was…read morea Tru-valu product so I took it to a Tru-Valu who said it was an Ace product - i had the receipt in both scenarios - took it to another Ace & they gave me refund - so - the new manager Guillermo is a liar

I got to eat at the Sopaipilla Factory so my husband got to go to the True Value. It just drew him…read morein like a moth to a flame! Don't tell my husband, but, I love looking around, too! They have so many items that are good for us both. The store is huge. They had more than your usual neighborhood hardware. We looked at the large BBQ supplies and he found (of course) a brush that he cleans the grill with and a magnetic BBQ light which will be good for grilling after dark. They had a good supply of cute baskets and all sizes of bins to organize your life. We got some of the bins to organize some of the essentials when you travel by RV. It will keep our bays clean and neat, as well. They had nice hooks and key racks that would be nice. There were lots of different styles and sizes to fit where you need it. The store has all the essentials for home improvement, to start your lawn and garden or do maintenance on them-all complete with the hardware and tools. I liked the store. The staff was very helpful and nice. Prices were decent and they had many of the things we have been looking for, as well. I recommend the store!

Perhaps the best customer service and hardware inventory in Santa Fe. Yes, their prices are higher…read morethan Home Depot or Lowes but their friendly, knowledgeable staff will get you the parts or tools you need without running all over town. Excellent stock of hardware and home maintenance supplies.

My shopping experience at 1610 Hardware Store was excellent…read more The staff greeted me with a smile and were very helpful in pointing me in the right direction to make a selection. Alex - Salesfloor Employee is very polite, kind, attentive to detail and assisted me in selecting an electric weed wacker and explaining the features to me. Alex even carried my selection to the cashier. He 'wears a smile' and treated me with courtesy and kindness. Barbara - Cashier was also very professional and kind. She made sure everything was accurate and also 'wears a smile.' Thank you for your hard work Alex & Barbara. Both of you made my shopping experience wonderful. Karen-1610 Hardware Store located at 3003 St. Francis-Santa Fe, NM

My husband and I love this hardware store. Their customer service is the best in town. Someone…read moregreets you at the door and takes you to find your item. No walking around lost, trying to find an employee to help and then finding out the employee knows less than I do.

This is what a hardware store should be. The moment I walk in, I am always greeted by an employee…read morewho asks me for what I need and swiftly walks me to exactly where what I need is located. I'm in and out in less than 15 minutes. Even less time if I didn't stop to look at a few more things. The cashiers are efficient and quick. The big stores have no where near the service. In fact I spend most of my time in them just looking for someone to help me, only to find that person knows less than I do. Big Joe's may cost a little more but for their kind of service, I'm willing to pay a little more.