My husband and I love this hardware store. Their customer service is the best in town. Someone…read moregreets you at the door and takes you to find your item. No walking around lost, trying to find an employee to help and then finding out the employee knows less than I do.

This is what a hardware store should be. The moment I walk in, I am always greeted by an employee…read morewho asks me for what I need and swiftly walks me to exactly where what I need is located. I'm in and out in less than 15 minutes. Even less time if I didn't stop to look at a few more things. The cashiers are efficient and quick. The big stores have no where near the service. In fact I spend most of my time in them just looking for someone to help me, only to find that person knows less than I do. Big Joe's may cost a little more but for their kind of service, I'm willing to pay a little more.

I love my neighborhood store and I ALWAYS have a great experience…read more If I have to wait in the line that is ok I always find everything I need. I would rather go there then HD or Lo's

I was told store employee that they had two of the products that I needed in stock. I drove an…read morehour from my house to purchase one of those products only to be told that they cant trust their own inventory system and they do not have those products in stock. They had no suggestions on any similar products or resolutions to help other than go to a different store. I basically wasted two hours of my day, and gas $.

I have always received excellent service at any of the Taos Ace Hardware stores. If I can't find…read morewhat I need, every clerk I have talked to went out of their way to help me.

Stephanie in the paint department is AWESOME! Thank you so much for helping me get my big paint…read moreproject paint mixed on Christmas Eve.. All the staff are extremely friendly, helpful, knowledgeable and just all-around excellent.

Customer service: friendly and helpful. I always find the folks cheerfully ready to help. They…read morewill usually walk you to the item, not just tell you what aisle. Several folks in Gardening excel in knowledge of how to effectively grow various plants and trees around here, which can be tricky. Selection: big selection of garden stuff. Soils (including organic brands), flowers, herbs, bulbs, trees, pots, organic fertilizers, soil amendments, row cover sheeting, tools... Has a decent selection of items in other departments; It's not the size of a huge box store, so it can't carry their extensive variety, but I generally find what I need. Many different bird seed blends, which are reasonably priced when you have a coupon or it's on sale. Prices: generally high at all the Ace stores without a sale or coupon. We have two other hardware stores in Taos, and a feed store, where we can compare prices if they have what we need; but that takes extra time and energy. It would be so much better if Ace would charge more realistic prices. Driving to Espanola or Santa Fe costs in gas, time, and fatigue for our many older folks, especially if they have health problems. They in particular shouldn't have to try to handle these high prices. Service is friendly and helpful. Selection is good for a small store. Prices are high.

I've never been to a hardware store where people are so helpful, and multiple people at that. They…read moregot creative with us. Helped us find what we needed. Had everything we needed and more. Very competitive in pricing versus others in town. Completely recommend for anything you need regarding outside projects, inside projects or general miscellaneous things.

Awesome product availability and very helpful people! Very…read moreconvenient to have in our area

Helpful, someone greets you and shows you where stuff is. They seem to have a little bit of…read moreeverything. Honest, small town friendly, what more can you ask for?