Perhaps the best customer service and hardware inventory in Santa Fe. Yes, their prices are higher…read morethan Home Depot or Lowes but their friendly, knowledgeable staff will get you the parts or tools you need without running all over town. Excellent stock of hardware and home maintenance supplies.

My shopping experience at 1610 Hardware Store was excellent…read more The staff greeted me with a smile and were very helpful in pointing me in the right direction to make a selection. Alex - Salesfloor Employee is very polite, kind, attentive to detail and assisted me in selecting an electric weed wacker and explaining the features to me. Alex even carried my selection to the cashier. He 'wears a smile' and treated me with courtesy and kindness. Barbara - Cashier was also very professional and kind. She made sure everything was accurate and also 'wears a smile.' Thank you for your hard work Alex & Barbara. Both of you made my shopping experience wonderful. Karen-1610 Hardware Store located at 3003 St. Francis-Santa Fe, NM

My husband and I love this hardware store. Their customer service is the best in town. Someone…read moregreets you at the door and takes you to find your item. No walking around lost, trying to find an employee to help and then finding out the employee knows less than I do.

This is what a hardware store should be. The moment I walk in, I am always greeted by an employee…read morewho asks me for what I need and swiftly walks me to exactly where what I need is located. I'm in and out in less than 15 minutes. Even less time if I didn't stop to look at a few more things. The cashiers are efficient and quick. The big stores have no where near the service. In fact I spend most of my time in them just looking for someone to help me, only to find that person knows less than I do. Big Joe's may cost a little more but for their kind of service, I'm willing to pay a little more.

The service in this place is absolutely horrendous. They go out of their way to avoid you and not…read moremake eye contact. It's also extremely racist. I noticed that Hispanic folks get immediate service and that Anglos get completely ignored. Just gross.

These folks have everything you will need, care about you, are knowledgeable, offer great customer…read moreservice, and will give you good, honest advice. I much prefer to go here than the big box hardware stores as the service, knowledge, and experience is so much better.

Stephanie in the paint department is AWESOME! Thank you so much for helping me get my big paint…read moreproject paint mixed on Christmas Eve.. All the staff are extremely friendly, helpful, knowledgeable and just all-around excellent.

I have always received excellent service at any of the Taos Ace Hardware stores. If I can't find…read morewhat I need, every clerk I have talked to went out of their way to help me.

Customer service: friendly and helpful. I always find the folks cheerfully ready to help. They…read morewill usually walk you to the item, not just tell you what aisle. Several folks in Gardening excel in knowledge of how to effectively grow various plants and trees around here, which can be tricky. Selection: big selection of garden stuff. Soils (including organic brands), flowers, herbs, bulbs, trees, pots, organic fertilizers, soil amendments, row cover sheeting, tools... Has a decent selection of items in other departments; It's not the size of a huge box store, so it can't carry their extensive variety, but I generally find what I need. Many different bird seed blends, which are reasonably priced when you have a coupon or it's on sale. Prices: generally high at all the Ace stores without a sale or coupon. We have two other hardware stores in Taos, and a feed store, where we can compare prices if they have what we need; but that takes extra time and energy. It would be so much better if Ace would charge more realistic prices. Driving to Espanola or Santa Fe costs in gas, time, and fatigue for our many older folks, especially if they have health problems. They in particular shouldn't have to try to handle these high prices. Service is friendly and helpful. Selection is good for a small store. Prices are high.

This Ace, like all Taos area Aces, suffers from a major drawback. Its management pleads with…read moreTaosenos not to go out of town to big box stores but their limited hours make it necessary.

Awesome product availability and very helpful people! Very…read moreconvenient to have in our area

Helpful, someone greets you and shows you where stuff is. They seem to have a little bit of…read moreeverything. Honest, small town friendly, what more can you ask for?

Tried to go to this hardware store but could not find it. When I called the number, it had been…read moredisconnected. Don't think they are open any longer.