I'll start by saying I take responsibility--I did miss a couple of payments due to some financial…read moreand family hardships. When I tried to catch back up, the people I spoke with were polite and respectful, and I appreciate that. That said, I completely lost trust after what happened next. The company told me the bait stations had been removed because of nonpayment and that I'd have to pay the entire year upfront plus a $200-$300 "installation" fee to have them replaced. But after that conversation, I personally found around 18 bait stations still in the ground--untouched. They clearly hadn't been removed. That made me question whether they'd ever installed their own stations at all, or if they'd simply been using another company's equipment and never bothered to replace or maintain them. It honestly felt like they were charging for work that wasn't being done. Luckily for me, I can still check the bait stations myself, which is how I discovered the truth. After that, I started researching termite bait systems more deeply--and I'm actually glad things ended the way they did. From everything I've learned, bait stations seem like a slow, expensive, and unreliable system that mostly benefits the pest control company through recurring fees. Many experts and even people in the pest industry admit these stations don't attract termites, take months (or longer) to work, and often fail to eliminate colonies entirely. Bottom line: I'll take responsibility for missing payments, and I'll even say the employees were courteous--but when I'm told something that's verifiably false, the trust is gone. After doing my research, I now see it might have been a blessing in disguise not to keep paying for a system that appears designed more for profit than for true protection.

If I could give this company zero stars I would!!! The level of disrespect and poor customer…read moreservice I received today is sickening! The fact that most everyone I spoke to today about my experience were completely dismissive is unreal. It's so much I want to say about this place but to sum it all up if you want to throw your money down a rabbit hole and feel totally like you don't matter then this is your place. HOWEVER, if you want a great customer service experience and to AT LEAST feel like your opinion matters plz keep looking for another company to do business with!! Do NOT patronize this place...BEWARE, you've bn warned!!!!!!!!!!!!!!

The service technician, Hayden did a great job of cleaning and maintenance of my unit. He used a…read morechemical on it to clean the coils and get any of the construction dust off of it as my house and unit were only a little over a year old. He also gave me good information about cleaning frequency and he checked my ducts to make sure they were clean. He was on time and got the job done fairly quickly. The cleaning fluid had a nice lemon scent when the air conditioner came on so it wasn't overpowering. I've also scheduled another appointment and they were very helpful. This is to change out my thermostat and add a halo system.

When my A/C went out on a Sunday in July, I was very much dreading yet another home project that…read moreneeded to be handled. I gave Turner & Schoel a call, and they completely took this project off my plate and handled everything. Within minutes of my initial call, I received a return call from a technician who said he could be here within 45 minutes if I wanted it fixed today. Of course I said yes! Bobby came out and got straight to work. He quickly diagnosed the issue. He fully explained the issue, the cause of the issue, and how to prevent it in the future. He was very thorough and went above and beyond to make sure all of my system was back up and in good shape. He even looked my system up then informed me of it still being under manufacture parts warranty - which I had no idea about! Bobby was super helpful, and my pets loved him! I loved how I felt prioritized by this company from the very start, and I didn't have to do anything besides make that initial phone call. I'm super grateful for everything. Thank you guys for great service!

Great service! Quality cleaning! Nice, friendly people and they offer a military discount.read more

I just moved here not too long ago and this place was recommended to me. They do great work! Very…read morefriendly, quick and easy stop too!

Quick, effective and pleasant service and a very reasonable price. Will call them every time I…read moreneed something done!

I purchased a home as an investment property. It rented fairly quickly and the new tenants were…read moreanxious to move in. I asked the owner, Scott, how quickly they could do adeep clean throughout and clean carpets in the 3 bedrooms. Within 2 days my already fabulous house looked and smelled even MORE FABULOUS!! they did EVERYTHING (including windows!!) !! The carpets looked almost new and the entire house smelled just clean, not "masked" by flowery scent. This is not the first time I have used Trinity, and certainly won't be the last!! Thank you Scott and your great team!!

Friendly and nice and will offer their best services to you. They were not able to full get my…read morestains out but did give me the best customer service. Great place for dry cleaning only

Do not go here. Along with terrible customer service, they won't take any responsibility for…read moremessing up your clothes, they will turn it around &. act like you shrunk your own clothes. They will lie and say they will reimburse you but you will never see any money from them. Take your clothes to Royal Fine Cleaners. They do a better job and are much more professional. Penny Profit is a joke, can't believe they're still in business. PITIFUL excuse for a cleaning business.

My family has used Huston Hydra-Steam for over a decade. Trustworthy and great service. Use to…read moreseeing the same familiar faces every visit as well. Knowing that they don't have a high turnover shows they run a solid business.

Great service! They…read morecleaned my mother's carpet in her garden home-2 bedrooms and the living area for $175.00. The two men were on time, friendly and were very willing to move furniture (within reason) and other items to clean the carpet. They went over "trouble spots" a second time, and used a smaller carpet cleaner to get in hard to reach places. They were very proficient and skillful in doing their job. It didn't take long for the carpet to dry. They left the carpet in amazing condition. I highly recommend Houston Hydra-Steam.

Great Technicians, Great Prices and Fast Service! Adams Heating and Cooling is the best HVAC…read moreCompany in this town.. HANDS DOWN!

Great service company! They installed units and duct work into our home and cut our power bills by…read moreover half!

I had a poor experience with a moving company and needed a rental truck at the last minute…read more Metro's employees were so accommodating. They sympathized with me and worked to make my experience better than with the moving company. There were 2 guys that worked as a team to check me out and pull the truck to the front door for me. It was truly curb side service. It's a hidden gem nestled in the middle of a neighborhood. I'd recommend this place for truck rental for sure.

After a year of my belongings being in storage, I arrived to find mold on my sofa, my bed, my table…read moreand boxes of clothing. Unfortunately, there is a clause in the contract that states that the forced place insurance dues not cover mold.