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    Cooks Plumbing,

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Cooks Plumbing,

    Plumbing inspection

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    3 years ago

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    Option One Plumbing - Charlotte

    Option One Plumbing - Charlotte

    4.2
    (54 reviews)

    I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

    Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

    Stamper Brothers Plumbing

    Stamper Brothers Plumbing

    5.0
    (1 review)

    We found ourselves with no water in the house because our well pump stopped working. We called Mark…read morewith Stamper Brothers in the hopes that he could come right away. He ended up coming by earlier than the estimated time that he originally gave us and he quickly found the issue. Mark fixed it and we had our water running again in no time!

    From the owner: Are you looking for a plumber in Kings Mountain? Do you need a low cost plumbing service for your…read morehome or business and you want to make sure you get the best quality plumbing services available in your area? Well we have the solution to your plumbing problems, that would be us; Stamper Plumbing. We are the number one plumbing service in the Kings Mountain area, and we would be delighted to help you with your plumbing issues. Don't settle for a subpar plumbing service or an inexperienced technician that won't get you the results you need. Here at Stamper Plumbing, we offer a whole host of services designed to help you get the most out of your time with Stamper Plumbing. Aside from traditional plumbing services, we also have a drain service. We do water heaters and water pumps as well. Additionally, if you are in need of some emergency plumbing services; we are available 24 hours to help you with your plumbing emergencies. Whatever your plumbing service needs may be, just give us a call. Even if you aren't sure whether or not we do that, just call and ask us. Odds are, if it has anything to do with plumbing, we can do it. Just call us up and let us know where you are located, what kind of service you need, and we will let you know how we can help you. At Stamper Plumbing, we have the very best when it comes to...well...everything. Our workmanship is phenomenal, we take particular pride in doing the best job we can do, on every task we undertake...

    Cooks Plumbing, - plumbing - Updated June 2026

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