I had multiple plumbers come out to assess a backup issue in bathroom, and each had a different…read moretheory, gameplan and quote. I held off on moving forward witu them because multiple theories had me feeling unsure on next best move. Fortunately, Greg was confident and explained this is his specialty and why. He owns his own excavator, was a one man show, kept the dig out neat and contained, and finished in one day (rerouting main line, installing clean out). I am impressed!! I would recommend him and use his services again.

Wish I could give -10. Don't use this company. He'll take your money and disappear. And not…read morejust hundreds.....Thousands. Never completed the job. Wasn't even working on correct pipe. Took thousands and never seen again, nor answered well called and texted. Con Man.......

Very disappointing!! I purchased a rather expensive Dakin HVAC system from South End 9-3-24. The…read moreinvoice states that I have a 12 year labor and parts warranty. When I needed immediate service this morning I had a very difficult time reaching anyone and when I ultimately did, I was told that South End no longer does HVAC work. Hi will no longer do business with this company for any service they say that they provide.

This is a story of how not to run a company. I have been a client of South End Heating and Air for…read moresome time, and a huge fan of the previous management. The situation appears to have changed, and as a result, I have pulled my 5-star review. Since the change in management, the customer service level has dropped like a rock, and it has been nearly impossible to get through to them on the numerous phone numbers that seem to constantly change on the website. When you do get through by calling their personnel directly, they tell you they will have someone call you back, and never return your call. Turns out there's a reason for that. I just found out that they appear to have exited the residential business. I can appreciate a pivot in business focus where it makes sense, although it would have been great if they had let me know in the middle of winter so I could find another provider. Delayed refunds for services, not returning calls, etc., can destroy a brand and negatively impact the business going forward. At a minimum, it would be great if you could communicate the change in focus and connect us with other residential providers. I would not recommend this company.

Only great things to say about this company although I do not know our techs name he was very kind…read moreand informative and fixed our problem today, we received a service call the very next day after I had called in that my sink was clogged. SHIRES IS OUR NEW PLUMBERS

Water pressure tank started leaking one night, and had a 40 year old old water heater causing me to…read morehave to shut off the water. Called next morning and left a message, texted a few pictures of the problem components, had an estimate by lunchtime. They then adjusted their schedule to pick up the parts and install the next morning. Showed up on time and were professionals that you can trust to be in your home. Will be my first call and recommendation to friends and family in the future.

I don't understand companies any more. I have have used this…read morecompany twice in the past for plumbing needs and I was happy with the results, service and pricing. I needed a quote from them to install a dishwasher and I have left two voice mail messages and one on the website only to hear nothing back in over a week. Well I'm not going to keep calling and emailing asking you for a quote. Don't want to answer me back?, fine I'll find a company who will and give my business to them. Guess they make so much money now they don't need my business any more. SMFH!

We were assigned ACC plumbing by our home warranty company after a main water line leak needed to…read morebe repaired. I could not have been happier. Brian the owner was responsive and professional. HIs workers Shea and Mario were a pleasure to be around and always had a smile on their face. The job went off without a hitch. Highly recommend.

Eddie and Hector helped us identify and fix a leak between the meter and our house. They did a…read moregreat job and educated us on exactly what to look out for the in future. I will contact them if we have any issues in the future.

I wanted my ducts cleaned and research a few companies! I concluded on Pure Flow Plumbing. I am…read moresuper happy that I did! They did a great job, arriving on time, keeping me posted on the work and the technician who came to do the work was the best! I highly recommend this company for duct cleaning! Quite honestly I have to believe they perform all their services in a high quality manner!

How fantastic this company is! The first time I used Pure Flow Plumbing was a pipe on my swimming…read morepool that was leaking. Kenzie answered the phone and Michael, the technician, called and was on his way. I was quoted a reasonable price and Michael did a great job repairing. He was so thorough and professional, that I decided to put his name in my phone. Two weeks later, my husband found water near the corner of our home. Oh no, a shooting pipe burst. Called in the evening when we found it and Michael was at my home before dark. My house could have been ruined if it were not for Michael. The afterhours price was very reasonable. Michael even helped me to find a water damage company. I wish there were more Michaels and Pure Flow Plumbing Companies in the world. Thanks for being the best!!!!!

My mother had the main pipe in her front yard break. Her neighbor actually called Queen City and…read moreI'm so thankful he did. Zac came out early the next morning, identified the problem immediately and came back to repair early the next mornin. This will definitely be my go to plumber moving forward. Thank you Zac!!!

Good morning, I have used Queen City a couple of times before and their service was excellent…read more Well, just like before. I received great service. A professional named Vinton Moore came and fixed a minor leak in my bathroom and replaced garbage disposal. I was very pleased with his attitude and timely manner in which he completed the work. Overall pleasant experience. You guys always dress well. I'll call you when I need you. Thanks as always.

Cade and Hawk were AMAZING!!! They fixed my bath tub faucet that was wobbly on my stand up tub…read more They were right on time and fixed a problem that was caused by the person that installed our bath tub and faucet. I am very pleased with their service and all they did for me. I would definitely recommend them to a friend or family member and put my trust in them again.

Great company! Professional, skilled employees- Cade Goins and Eric Irvin! Great service! I am a…read morehighly satisfied plumbing customer! I would give them a Five Star rating.