Young man showed up, believe his name was victor. when talking to about my shower leaking he acted…read moreas if he had no clue how to fix the issue or anything. He walked out then came back in shortly later with a quote of over 2000 dollars!!?!? For a leaking valve?? When I told the guy I would call someone else he said he could come back after work and do it for 700 instead. I have never witness anything so unprofessional in my life. I ultimately decided to call someone else for the job bc this entire company seems a little sketchy. Be aware!

Would like to thank Sheldon and his team for the fabulous efficient service. Awesome service! Thank…read moreyou

Unfortunately, after 2 visits, they didn't find the leak in my toilet tank. Whatever they did left…read moreme with a leak that overnight flooded and warped my wood floors. On the 3rd visit they saw a crack in the tank. I subsequently asked him to install the new toilet or pay for having the floors refinished and he opted to refuse to do anything. This is my first negative review ever but sadly they earned it.

Needed my garbage disposal replaced. Traded VMs with Huff plumbing and then spoke with Jason. He…read moregave me a fixed price quote for the installation and let me know that it would be cheaper for me to buy and pick up the disposal myself. We scheduled the installation and another plumber from Huff came a day early to complete the installation. The installation was well done in a neat and tidy manner. I would use them again for another plumbing project.

Water pressure tank started leaking one night, and had a 40 year old old water heater causing me to…read morehave to shut off the water. Called next morning and left a message, texted a few pictures of the problem components, had an estimate by lunchtime. They then adjusted their schedule to pick up the parts and install the next morning. Showed up on time and were professionals that you can trust to be in your home. Will be my first call and recommendation to friends and family in the future.

I don't understand companies any more. I have have used this…read morecompany twice in the past for plumbing needs and I was happy with the results, service and pricing. I needed a quote from them to install a dishwasher and I have left two voice mail messages and one on the website only to hear nothing back in over a week. Well I'm not going to keep calling and emailing asking you for a quote. Don't want to answer me back?, fine I'll find a company who will and give my business to them. Guess they make so much money now they don't need my business any more. SMFH!

Only great things to say about this company although I do not know our techs name he was very kind…read moreand informative and fixed our problem today, we received a service call the very next day after I had called in that my sink was clogged. SHIRES IS OUR NEW PLUMBERS

My mother had the main pipe in her front yard break. Her neighbor actually called Queen City and…read moreI'm so thankful he did. Zac came out early the next morning, identified the problem immediately and came back to repair early the next mornin. This will definitely be my go to plumber moving forward. Thank you Zac!!!

Good morning, I have used Queen City a couple of times before and their service was excellent…read more Well, just like before. I received great service. A professional named Vinton Moore came and fixed a minor leak in my bathroom and replaced garbage disposal. I was very pleased with his attitude and timely manner in which he completed the work. Overall pleasant experience. You guys always dress well. I'll call you when I need you. Thanks as always.

We had a lightning strike, and thought it blew out some computer equipment in our office. We…read morecalled Carl out of caution, as we could not isolate which piece of equipment the smell came from. Carl came out and inspected our office outlets and found a few broken ones, but found nothing that he thought would create the strong smell we were smelling. He went on to inspect the outside walls and found an outlet that he thought might have caused the issue. On inspection it was clear that outside outlet was the source. He replaced that outlet with an upgraded weather resistant GFCI outlet and replaced one other outside outlet that is frequently used on a different circuit. I am thankful that I called as the outlet that was the culprit wasn't even on the circuit I thought the issue was on. Carl was friendly, respectful, and quick.

Hornet's Heating and Cooling replaced and installed a new outside unit 7 years ago and replaced the…read moreevaporator coils on the unit in my attic. This weekend my ac stopped working and I had another HVAC company come out to diagnosis. I provided paperwork from Hornets that I have a 10 year manufacturing warranty and a 5 year warranty on certain parts. After their diagnosis, they informed me the evaporator coils were damaged and that old parts were used. The outside unit was a 2018 model, but the parts were from 2014. Not only were old parts used, Hornets did not register the parts, therefore voiding the warranty, as well as the installation of the outside unit was of poor work. Now I'm having to pay another HVAC company to replace a unit that typically should have a usefulness of at least 10 years. I would give them 0 stars, but I have to give 1 in order to post this review.

Ghosted by Drew-Hornet HVAC. Drew from Hornet HVA in…read moreConcord, NC came to install a new Hvac system in our home in April of this year.  When he left he told us, and we thought we had a good unit we could depend on.  Three day after he installed the unit, it wasn't cooling properly.  He said his guys didn't fill the unit with coolant  when it was installed and he topped it off.  We only used the ac sporadically until the week of June 12th.  Four days after we started using the unit daily, a water leak developed that damaged the sheet rock below it and the floor.  Thank God it was only a storage closet.  I called Drew and asked him to come out and check it.  He said he would be out that afternoon.   After waiting til 8pm, I called back and he wouldn't answer my call. I also sent him a text  with no response.   We had to call a plumber and another hvac company to fix the problems. The new hvac company said it was leaking coolant and oil.  He said if Drew had done the proper diagnostic upon installation,  he would have found the unit was DAMAGED.  It cost us another $3000 dollars to correct the problem.   I didn't see the post from a year ago that had the same experience until today.  After he gets your money, don't expect to hear from him again.  His failure up becomes your problem not his.  Please DO NOT allow Drew to do any installation work at your home.