Ever since I can remember AIR REF Co. has been our air conditioning company keeping us cool in hot…read moreFlorida. Even though we are on the ocean our units lasted for their full warranty period of ten years or more! First we went with TRANE ACs and then to Carrier ACs and now back to TRANE units. Our units were "coastalized" by Corrosive Solutions of Boynton Beach. Our success is due to our AIRREF Co. customer service rep Mike Beamer who has guided us throughout the process of selecting units and meeting requirements for our condo rooftop installations. Mike and his company set the high water mark for great customer service!

I purchased my Trane system in August 2023, and my problems began within the first year…read more Toward the end of 2023, I contacted Air Ref because my home was extremely humid for days at a time, even during the winter. I was told it was my imagination and that perhaps I wasn't feeling well. That was incredibly frustrating and dismissive. Less than a year later, I called again for the same issue--again I was told I was imagining it. Three months later, in the middle of summer, I had no air conditioning. This time there was no denying the problem--it was 88 degrees inside my home. The diagnosis was that the coils needed to be replaced. The stress of waiting to see if Air Ref would cover the labor was immense, but thankfully Trane ultimately picked up the bill. Then, just two months later, the compressor failed. Again, I had to hold my breath to see if Trane would pick up the charge because Air Ref would not. I was so relieved that Trane did. During an unusually cold Florida winter this year, my heat also stopped working. Air Ref was happy to come out and bill me for service. I decided to dress in layers. They would not acknowledge this brand new system that has repeatedly failed. They said, Trane will not do anything else. I am writing this review on a day when it is 92 degrees outside, with a heat index of around 110 degrees, and once again my air conditioner is not working.

I called Cee Dee at 10 am on the coldest day of the year. My a/c plus heater quit working. By…read more1:45 Thomas was here and found out the heater wires got fried. He thought he was not able to fix it but went to his truck to check his inventory. Bingo had what he needed plus even had to change the amp in the electrical panel. John was very professional and on time and gave me a reasonable price for coming out on a Sunday. Thank you I would highly recommend this company.

These installed my air conditioner in 2021. Had it serviced by another company in 2022 and they…read moresaid it was a " great installation ". In our traditional house with flat roof. Just had ceedee come to service it in 2023 and they said all was good. Cleaned coils and drain etc. and said there was some wear but all good. He said no need to change filter just yet. Which would have been easy money if he wanted to increase the cost. Two hours and $80 is great value in my book. Hope this visit does not jinx it and the thing fails when outside it is 100f

I'm writing this review for my brother Steve who is up in Boynton Beach. He does not have an…read moreaccount. I needed to replace my old AC. I contacted Rick at Roehm air conditioning. After getting multiple quotes from many companies. I like how Rick approached the job, my needs, and his price was fair. The two techs that came out to do the work were on time and paid attention to details. They were also respectful of my property. I'd highly recommend them to anyone needing AC service.

Delray Beach, Florida. We needed an entire system replacement. I got three estimates, Roehm was…read morethe least expensive. 3 1/2 ton Rheem. They did not ask for a deposit and showed up when they said they would. Install technicians were friendly and professional. No issues with A/C since they were here. I would highly recommend Roehm A/C.

Josh was thorough and a lovely person to speak with. Answered all our questions and gave us good…read moreadvice about what setting to leave of fan on for most expedient cooling/ dehumidification. Small family business. They care about what's best for the customer and not the "upsell" for a new unit unnecessarily (our experience from our prior HVAC company). Highly recommend.

Josh arrived at my home right on schedule for the service appointment. My condensation line was…read moreclogged causing the AC floor pan to fill with water but fortunately, the safety float shut it off to prevent flooding. Josh did a complete check of the system, blew out the lines and checked the operation of the condensation pump. He was quick, professional and efficient. Problem solved. As I have a service contract, the service was at no change. I highly recommend Eldred Air Conditioning for it reliable service.

What happened to this once great company?…read more When I first moved down to Florida, I used Island Air for all of my AC needs. I replaced a system and had quite a few service calls at all the homes I resided in. Always a great experience. The techs were professional and knowledgeable and the office staff was always quick about scheduling. Now? They're never available. I wanted to sign up for an annual maintenance plan and they told me they're booking out to November. It's August. Service calls? Techs are never available in a reasonable time frame and their advertised 24/7 on call service doesn't actually exist. My AC was out on a Friday not too long ago and I was told I couldn't get service until the following Monday. 2.5 days in a sauna, yeah OK boys, I think I'll pass! Anyway, as they literally are unable to provide me with any of the services I've recently needed, I have to update my review and move forward with some other great companies I've found. Good luck if you use them.

These guys use to be okay but service and quality of work has gone downhill. I paid them do their…read moresemi-annual service on 4 of my AC units (still under warranty) four months ago. Today I had to pay another place $367 to clear a clogged drain line on 1 of the 4 they supposedly did. when I called Island Air they said it's not their fault and suggested I pay them do a quarterly service instead on semi-annual . . . The repair tech today said it clearly hasn't been cleaned in quite a while. So, if you love paying service fees without having them do actual work, this is your place.

I've been using Gulfstream Cooling exclusively for around 12 years in the same home since home…read morepurchase warranty expired. Each year they were called in for some part or another failing in the aging unit, or yearly cleaning or a minor part issue. Each time called if the AC had failed, they walked me through a temporary fix, or arrived within 24 hours and the house was cool again. Recently, iguana took out fan blade. Again as the past few years conversation had gone, a new system (the unit is almost 20 years of age) was suggested, but NEVER pushed. I sucked up another several hundred dollar reasonable repair cost and said I'd try to get through another season. This time, not the case. The entire system started failing a couple months later and DID need to be replaced. Replacing the system: I was given a great quote by brother Jason and didn't even want to call anyone else. He explained the 3 options and I looked them up on manufacturers website and even found another rebate through my city. The great thing about these guys-they DID give me the best price (who wants to shop when the house is close to 80 anyway?)....although I called Island air who came in tightly 2nd. Gulfstream is a small group. You know who you're talking to on the phone, they know you too. Best part about this company: family owned and they treat you like their family! Besides ethical, reliable, good follow up, responsive and know their business!! What more could anyone want? Super happy to have found them.

I've been a long term GulfStream customer but over the last few years, there has been a dramatic…read moreshift in their handling of Customer Service issues. My $10K HVAC unit has had to have service at least 5 times (including the 2 visits for Service Contract) each of the 2 years that I have had it. In the last 6 months, MOLD has been discovered inside my AC registers and ductwork caused by water backing up into the air return and cooling unit in the garage....an ongoing issue. Kenneth came out and replaced the entire box in the garage and indicated that I would have to pay the $$1,145.00 charge because I had been informed in a previous repair, of the need to open the drain pipe from the unit. I looked up all the receipts that I had and could not find any such information so I requested a copy of the invoice. He told me he would have the office send it to me. I have gotten no response from Email, phone, or messages... This was so avoidable!

Honest, reliable, trustworthy, takes pride in his work. This is what I read about Jonathan Halpert…read moreon a facebook group for a few years now. I couldn't agree more. I was using another company, but they sold, and I wasn't too thrilled with the technicians they sent to do the yearly service. I texted Jonathan, and within 5 minutes received a reply. I still had air, so it wasn't an emergency, and we scheduled an appointment for the next day. Jonathan texted and showed up right on time. He saw the issue, took pictures and told us exactly what was needed. He also gave us the best and worst scenario so there were no surprises. While he was out looking for replacement parts, he was in constant contact. Once he returned, the issue was repaired. I can't say enough good things about Jonathan Halpert and Halpert Air. Excellent service with good communication. Truly the best in the area.

My trouble with Jonathan and Halpert Air started when I bought 2 brand new air conditioners from…read morehim. One of the two had problems from the start(our guest house that we AirBnB). It had a leak in the refrigerant lines requiring a new coil inside the house. Simple enough, except Jonathan was not able to get it from his supplier as he "owed them money and was tring to figure ot out". This went on for 6 months, when our AC would go out every 2 weeks. If we were lucky, Jonathan would return our call or text and show up a few days later to add more of the leaking refrigerant. Meanwhile, we are scrambling with our AirBnB guests and even having to cancel some. The whole time, I was cordial and even came down to politely begging sometimes. Fast forward after 6 months of begging time and time again to refill our unit, he finally got his account in good standing and installed our part. This was installed about two months ago. All was well until our unit went completely dead late on a Friday evening about 3 weeks ago. I texted Jonathan at about 10PM (yes I know this is late, I apologized for this and explained we were going to the hospital early the next morning to have our third child). No response. Texted him a week later. No response. A week later. No response. I was completely ghosted. I finally sent him a text today(3 weeks later) mentioning I would be writing a review about my experience, and he completely flew off the handle at me. He blamed my late text as his reason for ghosting me. I think it would be tough to find a more patient and understanding customer. Not once in the 8 months of this nightmare did I ever question one step of this process. Not once did I lose my patience. Not once did I complain, ask for my money back, nothing. I am in the service business and understand things come up. This was above and beyond poor service time and time again. Currently it's still 86 degrees in our cottage. I recommend you stay away from Halpert Air if you are looking for a company that won't disappear on you when you need them the most. Run the other way.

I'd give AR Williams a mixed but fair review…read more I initially called because I have a 7 to 8 year old Mitsubishi mini split in my garage that had stopped cooling. After calling several other HVAC companies that weren't interested in working on a mini split, someone else in the construction industry recommended AR Williams. When I first called, I was told they generally don't work on mini splits either. After explaining that I also had a conventional split system in my house that needed attention and that I wasn't interested in hiring two different companies, they agreed to come out and look at both systems. The technician who came out was excellent. He was professional, courteous, knowledgeable, and took the time to explain what he was seeing. He quickly determined that the mini split had lost its refrigerant charge. After adding R-410A, we were immediately able to hear the leak coming from the indoor head unit, confirming the system had a refrigerant leak. At that point, he discussed replacement options. They preferred replacing the system rather than repairing an older R-410A unit, while I decided I'd rather look into sourcing a replacement indoor head myself. My only real complaint is the pricing model. The technician spent roughly an hour and a half at my house, and the bill came to just over $600. Coming from the construction and service industry myself, I'm accustomed to straightforward hourly labor plus material markup. AR Williams uses flat-rate, software-based pricing where each task has a predetermined price regardless of how long it takes or the actual material cost. That's simply not a pricing model I'm personally comfortable with. I don't have any complaints about the technician or the professionalism of the visit. In fact, I'd happily have him back. My decision not to use AR Williams again is based solely on their pricing structure, not the quality of the people they employ. If you're comfortable with flat-rate pricing, you may have a different experience than I did. It just isn't the right fit for me.

My AC went out at 8pm on Thursday night. I called to inquire when they could assist me and they had…read morea call-taker ready to assist me immediately with scheduling an appointment for the next morning. First setting the appointment was a breeze with an instant text confirmation. I received a confirmation text when the tech was enroute. Tech was friendly and knowledgeable. He explained the issue and how he would fix it. This was a new home I bought 7 months ago and the previous owner apparently didn't do many services on the unit. He thoroughly cleaned growth that was discovered which I absolutely appreciated as my son has allergies. He called the owner "Adam" to get some pricing for a new unit installation. This ac of mine is 11 years old. So, it will be time to replace. The tech had me up and running within 30 minutes. System needed a flush to drain the pipes. Needed a cleaning. All done for a super reasonable price. They offered me about 8 options for a new AC unit and handled that ranged for Savings to super delux but did not push for a sale. Simply explained the benefits of each system. They honestly didn't have an issue recommending and suggesting a cost savings unit. So they aren't trying to bleed you dry by selling you expensive things you don't need. I greatly appreciate that. Lastly, this company is out of Lake Worth in West Palm Beach and I'm in Port Saint Lucie. They have no issues driving the hour to reach me. If you have an AC issue and want a friendly company that you can trust, give this company a call. Honest, professional , and very reasonably priced. I will use them any chance I get. Thank you to all involved and looking forward to staying cool this summer.