We used Precise Heating & Air to install a Mitsubishi Mini Split System in an efficiency apartment…read moreon August 2, 2024. Joe Gardenhire met with me on location, evaluated what we needed & gave me a cost on the spot. A week later we gave the approval to install the unit. The installers showed up on time & completed the installation in less than 5 hours. They were very professional and cleaned up before they left. The Mitsubishi unit is quiet (our refrigerator is louder) & keeps the living area cool and comfortable. I am extremely pleased with the service, the unit and the cost. I will use Precise for any future needs.

We used Precision Heating & Air out of Rogers, AR on November 30, 2021 to install a propane…read morewall-mounted heater. We called the company on the 29th and the company sent Danny Perkins on the 30th. Danny was very professional, friendly, and worked very quickly. What really impressed my husband and me was that he called my husband before he headed our way in order to ensure that all parts that were required for the job were included with the purchased heater. We highly recommend this company!

O'Brian and Dallas did a great job! They worked fast, and didn't overcharge me. They also taught me…read morewhat joists are lol.

These folks were sent out by American Home Shield for our AC. Of course the work the AC needed was…read moresealing a leak and filling the unit with refrigerant which AHS doesn't cover refrigerant. We ended up paying out of pocket for the bulk of the bill. We were overcharged about double the local going rate for the refrigerant our AC uses. Since we didn't choose them, we were stuck. When asked if we were mischarged since the local going price was half what they charged and markup on the stuff would bring the cost to roughly the rate I found, they didn't budge said that was the accurate price. Make sure you ask about pricing before using these folks.

On time, professional, friendly. I was pleased with everything. They diagnosed my problem and fixed…read moreit the same day. I recommend them.

I asked for a quote on Saturday and Cody called me right away. He came to our house Monday morning…read moreand I'm very pleased with his work. He was friendly and professional and my windows are sparkling! I will call him again.

Best hvac service you could ask for Chris was super fast (same day service) showing up to my home…read morechecked out my a/c unit. and was 100% honest. He didn't try to convince me that I needed a whole new unit as previously quoted by another company. very highly recommend giving Chris a call for all your hvac needs. Thank you Chris my a/c works fantastic now.

He was on time and worked with our schedule. Price was great compared to others we looked at. He…read moreworks clean and with ease. we will use this company from her on out.

Brown Boys did a great job fixing a buuble in my roof! I noticed the roofing start to pop up like a…read morelittle bubble in spots. They diagnosed that it was just some decking that wasn't installed correctly. They repaired the decking and replaced the shingles.

TLDR: I hope for a good end result but this has been a bad experience lacking consideration and…read moreprofessionalism. I am incredibly disappointed in the lack of communication, expectation for me to eat costs after agreeing to an increase in price twice (I didn't argue.), this is negatively impacting my income, and I still have no roof installed. I signed a contract for a roof replacement on 3/25. Since then there have been two additional cost increases to the contract due to missing materials, and incorrect measurement of the size of the roof. Multiple specific requests to be notified of when the install date is have gone unanswered. I work from home and will be unable to schedule clients for that date, so need to know in advance. I have been incredibly clear that this is important and I need a specific date. Yesterday I was informed the roof above the front door could not be installed because of the condition under the metal roof. This may void my homeowners insurance for future claims on that section of the roof and is not at all what was agreed on in the contract. They offered to repair the metal roof flashing, and leave the hail damaged metal. Additionally I was told that I would not be receiving a refund on the materials for this portion of the project because the company has had to "eat costs" on my project. Still don't have confirmation on an install date other than "Maybe Monday or Tuesday."

Rare Customer Service. We had issues with our HVAC system and friends of our recomended Benton…read moreCounty Heating and Cooling. Adam the office manager was very kind and compasionate. He was able to answer our questions and get help for us quickly. He showed a rare style of customer service that you just to see these days. I would offer him a job if he didn't already have one. Will came to our home to fix our split system. He too was very kind and personable. He was able to identify the issues quickly and didn't try to sell us or fix anything we didn't need. Benton County Heating and Cooling will be our forever go to HVAC Service, Not only do they have a honest employees, Intregrity doing the job, they also amazing service. When the job was complete I trully felt valued and the prices where extreamly competitive. Thank you Adam and Will, you both are a class act. I would leave 100 stars if I could.

If there was anything lower than a 1 star I would give it. Battled back and forth with them for…read moremonths and months on the constant failing of our AC/furnace units that were brand new as part of a brand new home. They kept dodging the work, pushing off on the builder, then pushing it off on Rheem. Still having issues almost 7 years later with the same units bought from them, installed by them, and repaired by them multiple times.

Horrible! Where do I…read morebegin? I paid them to stain and finish the exterior logs of my two-story log cabin with a premium product from Sashco costing me $7000. I was told I wouldn't have to touch the exterior logs for years. Months later, it looks like the cabin hasn't been touched. Months later, they sent someone over when I wasn't home and they PAINTED my deck - which was never part of the original job - in fact, I specified that they not touch any wood whatsoever that was covered by a roof or awning. I had to wait months for them to send someone out to fix my front deck. The guy they sent, Bryant, told me he was the guy on the job who stained and finished the exterior logs and he remarked that something was certainly wrong with the job. The owner, Steve, has refused to address this after multiple phone calls and text messages. Very unprofessional. He'll be hearing from my attorney!

We had Ozark Wood Care strip our old finish off and re-finish with the Sikkens wood conditioner…read moreTeak finish. They did a fine job with both, and I especially appreciated the work done by their employee Bryant, who did a great job on the finish. I would highly recommend this company for anyone with a log or log sided home.