Very responsive, able to book quickly for a lock change. Did a great job at a reasonable price…read more Would definitely recommend!

Ethan was really helpful managing a rekeying project for a new home I'd purchased. I hadn't yet…read moremoved into the new house, and was still living in a different state when we needed to do the rekeying, and he was totally able to roll with my needs and met my father in law to help handle the work. Got a call explaining all the details and issues he came upon, and we handled it all easily. Would definitely recommend, and will be calling for future work as needed.

Gary has been extremely helpful a couple of times with my safe. A few years ago he got it open when…read morethe locking mechanism got stuck and I could not get it open with the key or the keypad. No other locksmiths would even come out to look at that issue. He replaced the keypad with a high quality keypad and removed the key lock, which was the problem, assuring me that there was no reason to spend the money and possibly compromise the safe for him to replace or fix the key lock issue because the keypad was high quality and would work. Again he came to the rescue this week when I forgot the code after not opening it for a few years. Instead of wasting money for him to come out, he walked me through what to try first, which worked. I would recommend calling Timchak Safe and Lock for any safe or lock issue.

Amazing service! I tried to replace a battery in a fob for my vehicle, and when I opened up the…read morefob, everything sprung out! Springs, plastic pieces, everything! Unfortunately, one of the things that sprang out and then broke on the floor was an immobilizer chip. Because of that breaking, I now had a 4,000 lb paperweight parked in front of my house! I called Timchak on a Sunday, and not only did they call me back, they even came and saw me only 2 hours later - on a Sunday! I was up and running again in no time and at half the cost of a dealership! I cannot say enough good things about these guys. Don't hesitate to call them!

Amazing service. I wasn't the easiest customer and he just calmed me down and got me through it…read morewith ease. I told him you want to say your nutty old lady and he laughed and said no you're not . I said I'll say it for you. He was just so kind and patience.

Guardian Protection installed the alarm system in our new home some years ago. I called them…read morerecently to inquire about a repair. The woman who answered the call advised that I was not registered with them and they could not service my system. No offer to from her to rectify the situation. Judging from the reviews I decided to call another alarm company and they agreed to make the repair at a reasonable price.

Don't know what has happened to this company. Used to be well run, but now the customer service is…read morenon-existent. Made 4 calls to the sales department to request a service call to upgrade our system. Was on hold for so long had to leave voicemails all 4 times I called. None of my calls were ever returned! The last straw was while out of town we received a text stating that our alarm had been tripped. The monitoring center for Vector never called the police! We ended up calling them directly ourselves! Thankfully, it was a false alarm. But what good is a security company that doesn't dispatch the police? Wanted to make a complaint to someone higher up in the company but no one ever picks up or returns a phone call. Attempting to transfer our service to ADT or Guardian. Can't happen soon enough!

We had a problem because the telephone was not connecting which I assume that meant the fire,…read morepolice etc would not get an alert. A nice technician came up and installed 3 new pads that had wonderful pictures but still we had notices that the phone was not connected, which I assume means nothing was going to the police, fire etc, The system is usless except for the door dings. We did have a false alarm for fire today with no basis. We went with Vector for over 39 years but we are getting out of this because this company is a wreck and can't deliver basic services.

Very responsive & friendly ! Was able to get me scheduled immediately & finished the job quickly…read more Such a good experience !

We needed a TV mounted in our new office suite's conference room. After searching for someone to do…read morethis job, "I Know 2 Guys," was recommended by Home Advisor. Clarence and Tony were knowledgeable, efficient, and did a great job at a reasonable price. I highly recommend them!