Dr Emami was great to work with. Very professional…read more Staff was great. I just wished they had more glasses for my big head.

Went to optometrist Dr. Kaur for a Vision Test Release form for the DMV. Underwent a very…read moreefficient and professional exam, received the requested Vision Test Release form, the staff was very professional. Unfortunately, the eyeglass prescription I received was dated to expire on the very same day of my appointment. This basically made the prescription unusable. Maybe it was a mistake or oversight. Given the comments from the optometrist, however, I am given to feel that it may have been intentional. Whatever her personal feelings, I do not feel that I got what I paid for. It also seems to speak of a shortfall in professionalism, as this was her work product.

The doctor is terrific and the staff is competent--not easy to find these days. Doctor took his…read moretime getting my prescription right and staff was quick and efficient getting my order in. I used to go to Westwood for many years, but their office/contact person became a nightmare. Closter is a much better experience and I've now been going to this place for a couple of years.

Dr. Donald Kim is a top notch optometrist. Staffs are friendly and courteous. I highly recommend…read moreCloster Eyecare.

Great service and selection. Accept insurance. Take time to sit with you. Offer honest opinions on…read moreframe size, shape and fit. Love my specs!

I had a very pleasant first experience at this location with their Optician named Laurie…read more She was very thorough with explaining all my options for new glasses in regards to my particular insurance, while not being overtly pushy for the more expensive brands. I did not feel rushed, got all of my questions answered, and hopefully will love the new glasses once they are ready for pickup. Thank you Laurie!

I have been going for a few years now. The place is clean and the staff workers who I dealt with…read morehave been great too. My kids were mostly contacts users. Doctors are caring and really listen to my concerns when I have any. I go now to their Passaic office since closer to home. I also appreciate how they fit in an appointment at last minute for my daughter on college break!

First time they were great. Second time, I gave them a script and the glasses were too strong. Gave…read morethem a second script and it is too strong. They refuse to prove that they gave me the second script or refuse to providevprof

Front desk girl has no clue about anything. I came into office to schedule appt because they take…read moremy insurance and then when i came for my appointment day I was told that I wasn't on schedule but they can see me as a walkin but when i told her my insurance she said we don't take your insurance and I would havr to pay $170 for my visit. Unbelievable!

I decided to change my eye doctor, so today was my first visit with Dr. Kim. She was amazingly…read morethorough and had a great temperament. All of the staff was kind and welcoming! I would definitely recommend them.

Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

Entered the store this morning, one customer at the check out counter with an employee another…read moreemployee at the center table. No one greeted me or asked if I wanted help. I looked at glasses for 10-15 minutes then the other customer left. No one approached me or even acknowledged that I was in the store. the two employees spoke for a few minutes then one went in the back room and the second one was looking at her phone. another customer entered with her son, the employee at the table greeted them , offered to help yet never acknowledged my presence. I found glasses I liked but decided they weren't interested in selling to me so I left. I try another Store tomorrow.

I had a wonderful experience from start to finish at Warby Parker Montvale. For starters, Vicky,…read morethe remarkable young woman who greets you when you arrive and helps you as you are about to leave, was gracious and hospitable. She was transparent about the process as this was my first time at WP. Jasmin did the initial workup and was terrific. She was clear about procedures and very professional. Finally, Dr. Kraft, the optometrist, gave me the most thorough eye exam I ever had. Dr. Kraft is very knowledgable, He explained his findings thoroughly and was not only brilliant but honest. When it came time to suggest glasses he told me NOT to get them until I dealt with my cataracts (first time diagnosis). He explained that the cataract surgery would change my vision and consequently my glasses prescription. I recommend them without hesitation or qualification,

Here's a polished review you can post on Google, Facebook, or Yelp:…read more Outstanding Experience at Morillo Eye Center I recently had an excellent visit at Morillo Eye Center with my children, and I couldn't be more pleased with the experience. From the moment we walked in, the entire staff was welcoming, professional, and attentive. Everyone took the time to make us feel comfortable and ensured that all of our questions were answered. Dr. Morillo was exceptional. He was extremely thorough, detail-oriented, and took the time to carefully explain everything regarding our eye health. What impressed me most was his honesty and genuine concern for his patients. He provided clear recommendations without any pressure and made sure both my children and I fully understood our options. It's refreshing to find a practice that combines outstanding customer service with such a high level of professionalism and patient care. Dr. Morillo and his team truly go above and beyond to make patients feel valued and well cared for. I highly recommend Morillo Eye Center to anyone looking for an eye doctor who is knowledgeable, honest, attentive, and genuinely dedicated to the well-being of his patients. Five stars all the way!