Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

What can I say....I've gotten lenses here before and not a problem. I came here and asked for…read morepolarized lenses. They charged me $175. When I got them, they looked weird. When I got to my car..they were not polarized. I went back and told them. I had to wait for the rep that helped me. I told her the issue and she said the new ones will be in a week. I stopped in to get the new ones and they still were not right. She gave me a refund and also she wanted to make it right. So I went back in to see if they were in and were not. 2 more weeks went by and nothing. They finally said it's in. I went in only to find out they were sooo horrendous I was shocked. To top this off...a person that has been there for years could not see what I was talking about. I mean come on...at this point I wanted my glasses and leave and goto my original place. (OPTICAL ILLUSION) oh and on top of that they charged me $120!! In The picture below, top(optical illusion) bottom(eye to eye) look at the difference and it took 3 days!!!!! From ordering to installing!! Never again

Buyer Beware! Refuses to provide me with a ITEMIZED receipt that states I have a one year warranty…read moreand that I purchased Crizal Sapphire for my lenses. Claims it's on file but won't provide me a detailed receipt. Why not? This has always been my experience at competing optical stores. ASK FOR ITEMIZED RECEIPT AT TIME OF PURCHASE. Once you pay it's too late. Service - picked up glasses and they were handed to me with a card - I guess to read, but she moved onto to next customer (my husband) without asking me to read card, adjust frames, nothing. I guess once you pay for your glasses...customer service ends. Too many better places to go at this mall/location. Buyer Beware. Filing a complaint with the Better Business Bureau as well.

My ophthalmologist insisted I use Joel to fill my Rx for glasses. That was 3 generations of glasses…read moreago. So glad I met this master of lenses. Joel is caring and capable. He will keep working with you until your new glasses are perfect,

Excellent service. Very nice owner of business. This man is also a great photographer. I went there…read moretoday & he was closed. I'm being told by his neighbors that he has brain cancer.

Dr Brody took her time to listen to our concerns & addressed each one calmly & clearly…read more She was very knowledgeable and friendly as well. Overall I would recommend Dr Brody highly.

Staff were very professional and friendly. There was no pressure to purchase in house glasses…read more They akdo have a nice selection of glasses. The dr. Was excellent.

Been going here for 10+ years. Quality and service better than anywhere else. High quality frames…read moreand lenses. I have no plans to get glasses anywhere endlessly!

Don is the absolute best. My son went to Don when we found out he would be needing glasses. Being…read morethat he was only a year and a half, we were a little nervous but Don made the entire experience exciting and positive. He started out by fitting my fiancé and I with stylish glasses (with a sun tint) to show Jesse how cool glasses can be. Jesse is now 3 and looks forward to seeing Don as his prescription adjusts. We will be life long customers of Levato Eyewear. Don is passionate about his work and is extremely knowledgeable and precise in his fittings. He truly loves caring for Jesse. Our glasses are always the perfect fit and he takes care of us right away any time his lens is scratched or frames are bent. :) We feel a part of his client family, and lucky to have found such a cozy lovely place. You're the best "Uncle" Don!

Here's a polished review you can post on Google, Facebook, or Yelp:…read more Outstanding Experience at Morillo Eye Center I recently had an excellent visit at Morillo Eye Center with my children, and I couldn't be more pleased with the experience. From the moment we walked in, the entire staff was welcoming, professional, and attentive. Everyone took the time to make us feel comfortable and ensured that all of our questions were answered. Dr. Morillo was exceptional. He was extremely thorough, detail-oriented, and took the time to carefully explain everything regarding our eye health. What impressed me most was his honesty and genuine concern for his patients. He provided clear recommendations without any pressure and made sure both my children and I fully understood our options. It's refreshing to find a practice that combines outstanding customer service with such a high level of professionalism and patient care. Dr. Morillo and his team truly go above and beyond to make patients feel valued and well cared for. I highly recommend Morillo Eye Center to anyone looking for an eye doctor who is knowledgeable, honest, attentive, and genuinely dedicated to the well-being of his patients. Five stars all the way!

The doctor is terrific and the staff is competent--not easy to find these days. Doctor took his…read moretime getting my prescription right and staff was quick and efficient getting my order in. I used to go to Westwood for many years, but their office/contact person became a nightmare. Closter is a much better experience and I've now been going to this place for a couple of years.

Dr. Donald Kim is a top notch optometrist. Staffs are friendly and courteous. I highly recommend…read moreCloster Eyecare.

These people are caring and very talented. This is the place to go…read morefor eyewear and eye care needs - glasses, prescriptions. etc. They have the best selection of glasses also.

I came here for the first time on the recommendation of a friend and I'm glad I did. Everyone here…read morewas professional and friendly with a true caring for making sure I was taken care of and pleased with the choices I made. They took the time to help and gave my 100% satisfaction. This is where I'll come for my eyeglass needs from now on. Thanks